WTW

Global risk management, insurance brokerage, consulting

Gestor/a Administrativo de Siniestros

Claims AdjudicationConfirmed live in the last 24 hours

ContractMadrid, SpainNo salary listedIn-person

About the Job

Requirements

FP Administrativo.
Previous experience in administrative claims management, ideally with an insurer, brokerage, or broker.
Experience opening or notifying, processing, and following up on claims through resolution.
Ability to pursue and follow up on pending matters with insurers or other interlocutors.
Experience reviewing information and documentation associated with claims.
Proficiency in Excel for working with quarterly claims accounts, pending matters, and tracking data.
Ability to manage a high volume of multiple files in an organized and rigorous manner.
Ability to communicate and coordinate with insurers, clients, and internal teams.

Responsibilities

Manage and track quarterly claims accounts.
Analyze claims and review associated information.
Pursue and track outstanding matters until they are resolved.
Notify and manage claims, ensuring their correct recording and follow-up.
Control incidents and coordinate actions required to move them toward resolution.
Prepare tracking information that provides visibility into and control of the claims portfolio.

Desired Qualifications

Experience in administrative claims management with an insurer, brokerage, or broker is preferred.

Buscamos incorporar al equipo un/a Gestor/a Administrativo de Siniestros que contribuya a la gestión, análisis y seguimiento de los siniestros, asegurando un adecuado control de la operativa y de las partidas pendientes.

Entre sus principales responsabilidades estarán:

Gestión y seguimiento de las cuentas trimestrales de siniestros.
Análisis de siniestros y revisión de la información asociada.
Reclamación y seguimiento de pendientes hasta su resolución.
Notificación y gestión de siniestros, asegurando su correcto registro y seguimiento.
Control de incidencias y coordinación de las acciones necesarias para avanzar en su resolución.
Elaboración de información de seguimiento que facilite la visibilidad y control de la cartera de siniestros.

Buscamos una persona organizada, analítica y proactiva, con capacidad para realizar un seguimiento riguroso de los temas pendientes y desenvolverse en un entorno dinámico y orientado al cliente.

FP Administrativo
Experiencia previa en gestión administrativa de siniestros, idealmente en aseguradora, correduría o broker.
Experiencia en apertura/notificación, tramitación y seguimiento de siniestros hasta su resolución.
Capacidad para reclamar y hacer seguimiento de pendientes con aseguradoras u otros interlocutores.
Experiencia revisando información y documentación asociada a siniestros.
Buen manejo de Excel, ya que tendrá que trabajar con cuentas trimestrales, pendientes y datos de seguimiento.
Perfil muy organizado y riguroso, capaz de gestionar volumen y múltiples expedientes simultáneamente.
Buena capacidad de interlocución y coordinación con aseguradoras, clientes y equipos internos.

About the Company

WTW

Global risk management, insurance brokerage, consulting

Willis Towers Watson provides risk management, advisory, and brokerage services to organizations worldwide. Its two segments are Risk & Broking, which identifies, quantifies, and places insurance coverage, and Health, Wealth & Career, which offers consulting, technology, and administration for health benefits, retirement plans, and talent programs. The company blends advisory services, technology platforms, and brokerage capabilities to deliver integrated risk and people solutions rather than relying on a single service line. Its goal is to help clients turn risk into a path for growth by aligning risk management with health, retirement, and talent strategies to support organizational success.

Company size: 10,001+
Company stage: IPO
Headquarters: London, United Kingdom
Founded: 1828

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