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Fortify Companies

Restores properties after water and fire damage

Lead Mitigation Technician

Building & Property MaintenanceConfirmed live in the last 24 hours
Full-timeHooksett, NH, USANo salary listed

About the Job

Requirements

  • IICRC Water Restoration Technician certification, or willingness to obtain it immediately.
  • Prior experience in restoration, mitigation, or construction.
  • Demonstrated ability to lead a crew and manage job-site workflow.
  • Proficiency with hand and power tools.
  • Ability to lift up to 50 pounds and perform physical labor in varying environments.
  • Strong communication, leadership, and interpersonal skills.
  • Strong social awareness and a customer-service mindset.
  • Acceptable driving record.
  • Reliable attendance and punctuality.
  • Ability to navigate Microsoft Teams and complete on-site documentation using a smartphone and industry software, including Proven Jobs, Encircle, and Docusketch.
  • Ability to safely wear and work in required personal protective equipment, including a respirator, with or without reasonable accommodations.

Responsibilities

  • Lead and supervise mitigation crews on residential and commercial job sites.
  • Respond to emergency mitigation calls and assess property damage caused by fire, water, mold, and weather-related events.
  • Perform and oversee water extraction, structural drying, and mitigation services in accordance with IICRC standards.
  • Develop drying plans and monitor progress to ensure proper equipment placement and moisture goals are met.
  • Remove and dispose of damaged building materials safely and efficiently.
  • Decontaminate, clean, and deodorize affected interior spaces.
  • Collaborate with the Contents Division to clean, pack, and store salvageable items.
  • Document job progress through photos, moisture readings, and detailed notes using PSA and other required software.
  • Communicate with clients, adjusters, and internal teams.
  • Maintain a clean, organized, and safe job site.
  • Set up, operate, clean, and store tools and equipment properly.
  • Train and mentor Mitigation Technicians to uphold quality and safety standards.
  • Follow warehouse and vehicle protocols, including daily documentation of consumables and equipment use.
  • Perform other duties as assigned to support the team and business.

Desired Qualifications

  • Applied Structural Drying certification.
  • Experience with PSA or similar job-management platforms.
  • Experience training or mentoring team members.

About the Company

Fortify Companies

Restores properties after water and fire damage

Fortify Companies restores homes and commercial buildings after water, fire and storm damage through a network of local franchises and company-operated crews. Its brands include Rytech Restoration, which handles emergency drying and remediation, and Insurcomm Restoration, which manages major restoration and reconstruction projects. The group also provides prevention and property-care services, including risk assessment, mitigation planning and contents storage and cleaning. Property owners and insurers pay its businesses for damage response, repairs and reconstruction, with central teams coordinating training, technology and project support. Fortify Companies is based in Portsmouth, New Hampshire.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Portsmouth, NH
Founded
Not listed

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