Vice President System Analyst - Cards Fraud and Rewards, Loyalty

Company: 1011 United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

Responsibilities:

• Lead a team of Developers, managing the system development, implementation and support of Cards-related applications on the mainframe platform

• Understand and contribute to the technical solution from design through to code level.

• Come up with the solution and estimation for all business requirements and change requests.

• Work with vendors on estimations, high level solutions, estimations and end to end functional deliveries Hands on manager to guide development team on functional and technical issues

• Be responsible for modifying existing programs when required. •

• Ensure project documentation is done up in accordance with bank standards

• Coordinate with internal teams and vendors to resolve application and system functional issues

• Ensure appropriate standards and procedures are adhered to during the development process to support quality deliverables.

• Execute tasks related to project / change request / maintenance request

• Support SIT and UAT issues and queries.

• Work with businesses on the parameter setup and provide guidance.

•  Recommend and execute improvements to process.

• Partner with testing team to review the test strategy and brief on Business requirements.

• Ensure appropriate standards and procedures are adhered to during the development process to support quality deliverables.

Requirements:

The ideal candidate will be a dependable and result-oriented technology delivery manager who can comfortably work in a large development organization in a globally-distributed, dynamic work environment that fosters diversity, teamwork, and collaboration. He/she should be passionate about Technology and have a mindset to be technically hands-on if needed. Well-versed in the latest trends, especially around disruptive technology, and proven record in execution. The ability to work and thrive in high pressure environment is essential.

Candidates with large-scale Cards Re-platform migration from Cardlink/AS400 application to the Open platform and transformation skill will have an added advantage.

• Bachelor Degree in Computer Science, Engineering or similar domain.  Related professional/technical qualification will be advantageous although not mandatory 

• More than 10 years’ delivery record in developing and delivering global / regional Cards solutions for a multi-national/regional company with annual budgetary responsibility

• Minimum of 10 years of technology experience with at least 8 years System Analyst capacity in the cards application domain.

• Good functional knowledge of cards to design and develop effective / efficient solutions in meeting business requirements

• Experience with large scale Cards migration on Cardlink or cryptography will be advantageous

• Proven experience to project manages a team of developers and vendors in ensuring timely delivery of system enhancement of varying scales

• Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project.

• Concise understanding of the system development life cycle

• Effective people leader with good interpersonal skills.

• Excellent communication skills

• Strong problem-solving skills

• Ability to multi-task and perform well under pressure

• Specialization in Fraud & Rewards processing covering the following:

  • Strategic design and implementation of loyalty programs across banking products to drive customer engagement and retention.

  • Rewards earning & burning, adjustments, general ledger, points provisioning

  • Exposure with the one empower rewards processing system is plus

  • Obsolescence

  • API Interfaces: Microservices, Integration of secure, scalable APIs for internal and external systems

  • Fraud: Monitoring, detection, and prevention of fraudulent activities across card and loan products.

  • Prior experience on interacting with Fraud products – like SAS, Falcon, Features pace etc is plus

Additional Requirements

Develop (Competency) (3 - Meets), Engage (Competency) (3 - Meets), English, Execute (Competency) (3 - Meets), Strategise (Competency) (3 - Meets), University-Bachelor - Computer and Information Science

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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