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PENN Entertainment

Operates casinos, racetracks, and online betting

Hotel Laundry Attendant

Food Service & HospitalityUpdated on Nov 12
Part-timeCharles Town, WV, USAIn-person

About the Job

Requirements

  • A minimum of six months of related hotel housekeeping experience is preferred, not required.
  • Ability to read, write, and comprehend English, including basic instructions, short correspondence, and memos, and to communicate effectively with hotel guests and other team members.
  • Ability to add, subtract, multiply, and divide using whole numbers.
  • Must qualify for licensing with the West Virginia Racing Commission.
  • Ability to define problems, establish facts, and draw valid conclusions, and to follow detailed written or oral instructions using common sense and understanding.
  • Ability to express hospitality verbally or through expression to guests and fellow team members.
  • Ability to perform frequent walking, pushing, pulling, lifting, bending, stretching, crouching, and reaching, and to lift objects weighing up to 20 pounds.
  • Must follow smoking restrictions for employees, including smoking only in designated locations.

Responsibilities

  • Receive soiled linen by bag, cart, or chute from floors; sort articles; inspect laundry and linens; and record damaged or stained items.
  • Assist with removing soiled linen from vacant guest rooms and housekeeper carts on guest floors, and bring it to the laundry facility.
  • Operate washers and dryers according to recommended capacity and equipment guidelines, and add necessary chemicals in the correct quantities and at the proper times during cycles.
  • Inform the Housekeeping Manager or Lead on duty of malfunctioning equipment.
  • Fold and store clean linens.
  • Assist in completing regular linen and terry inventories.
  • Assist in restocking maid carts and maid closets with fresh linen.
  • Clean the work area and dryer vents as required.
  • Report Lost & Found items to the Housekeeping Manager or Lead on duty.
  • Respond quickly and courteously to guest requests.
  • Know the applicable HAZCOM information and Safety Data Sheets for chemicals in use, follow bloodborne pathogen prevention and response measures, and comply with safety-handling and emergency procedures.
  • Cross-train to assist with guest room cleaning or public area cleaning.
  • Participate in hotel meetings, training, programs, and events as requested.
  • Follow company and department policies, procedures, and standards.
  • Maintain a professional image through appearance and behavior.

Desired Qualifications

  • A minimum of six months of related experience in hotel housekeeping is preferred.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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