Technical Writer

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.

• Drive Results: We think big, work smart, and execute fast to transform the future of commerce
• Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork
• Champion Customers: We go the extra mile for our customers to help them unlock their full potential
• Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures

The Opportunity:

We are looking for a mid-level Technical Writer with a strong technical background to join our Documentation team.

Our modern commerce platform is cloud-based, API-first, and packed with incredible features used by global clients with highly customized technical architectures.  As part of our team, you’ll help make our technology easy to understand, crafting tailored reference documentation, tutorials, and guides enabling our customers to build fast and robust solutions.

Please note: We can currently offer full remote work for candidates based within the following cities: Berlin, London, Munich, or Valencia.

Your Mission:

• Conceptualize, structure, and craft clear and concise technical documentation, such as API reference docs and developer guides.
• Collaborate with other teams and departments across the organization to craft new and improved content driven by user needs and real-world use cases.
• Enable product managers, engineers, and designers to contribute to all aspects of our documentation, from tutorials to API references.
• Collaborate with your team of Technical Writers to review and refine content, enhance workflows, and maintain the high quality of our documentation.
• Support the product and enablement functions to ensure the timely delivery of release notes, updates, and other product-related technical information.

What you need to succeed:

• Demonstrated experience writing technical, developer-focused documentation.
• Technical background or experience with docs-as-code
• The ability to translate complex technical concepts into clear and simple content for diverse audiences.
• Attention to detail and precision.
• You’re proactive in collaborating and communicating with team members across the company.
• You’re enthusiastic about diving deep into new technologies and continuously enhancing your understanding of our platform.
• Excellent written and verbal English.

We care about your Growth and Well-being

☀️ Remote Work: Up to 60 days/year from a country different from your base country  

💻 Open Learning & Development Budget

📚 ct Academy: Regular internal training sessions

⌚️ Flexibility: Morning person or night owl? We believe in outcomes and motivated employees

🚀 Mindset & Growth: A diverse, creative workspace with an international culture & learning environment

Come grow with us!

We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.

At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.