commercetools named a Leader in 2026 Gartner(R) Magic Quadrant(TM) for Digital Commerce as AI reshapes the market. Oct 22, 2026, 11:00 ET * commercetools is a Leader in the 2026 Gartner(R) Magic Quadrant(TM) for Digital Commerce for the seventh consecutive year. * commercetools has been driving AI innovation on how enterprises build, operate and sell, including capabilities like Sphere, Commerce MCP and commercetools for Builders. * commercetools is helping global enterprises modernize complex commerce operations and prepare for a future where both people and AI agents discover, shop and transact. BOSTON, Oct. 22, 2026 /PRNewswire/ - commercetools, the digital commerce AI company, today announced it has been positioned as a Leader in the 2026 Gartner(R) Magic Quadrant(TM) for Digital Commerce. This marks the seventh consecutive year commercetools has been recognized as a Leader in the report. As AI reshapes commerce, commercetools is expanding how it supports the enterprises who build and operate commerce experiences, and the shoppers who use them. Global enterprises including JD Sports, Nederlandse Spoorwegen, Chemist Warehouse and Mirion Technologies are using commercetools to modernize complex digital commerce, accelerate growth and adopt new AI-powered ways of operating and selling. "Commerce is moving from systems that simply respond to human instructions toward systems that can increasingly understand, decide and act," said Doug McNary, Chief Executive Officer at commercetools. "We're proud to be named a Leader for the seventh consecutive year. Enterprises shouldn't have to choose between the flexibility they need today and the autonomy they'll need tomorrow. Our focus is giving them the technology to support both." Over the past year, commercetools has introduced new products and capabilities designed to bring AI across the commerce lifecycle: * Sphere: Brings together commercetools' AI-native infrastructure and agent governance through Commerce MCP into a unified platform for enterprises to build, operate and sell with AI. * commercetools for Builders: Helps anyone build, extend and evolve enterprise commerce faster with AI. * AgentSphere: Lets enterprises build and manage AI agents to run commerce operations and agentic shopping, with appropriate guardrails to do so safely and at scale. * Modular commerce offerings: Gives enterprises the flexibility to start with the capabilities they need and expand over time, accelerating time to value without requiring a full commerce transformation upfront. * Commerce Integration Layer: Centralizes integration logic behind customer-facing experiences. Storefronts, mobile apps and AI agents connect through a unified layer hosted and maintained by commercetools. * Smart Data Modeler: Uses AI to accelerate product data modeling, helping teams build the right foundation faster and reduce time-to-launch. commercetools' customers include large enterprises across retail, manufacturing, life sciences, healthcare and telecommunications in markets around the world. To learn more about commercetools' position as a Leader, download your complimentary copy of the 2026 Gartner Magic Quadrant report today. About the Gartner Magic Quadrant for Digital Commerce Gartner, Magic Quadrant for Digital Commerce Platforms, Aditya Vasudevan, Penny Gillespie, Sandy Shen, Jason Daigler, Mike Lowndes, 19 October 2026 Gartner and Magic Quadrant are trademarks of Gartner, Inc., and/or its affiliates. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner's business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. About commercetools commercetools, the global digital commerce AI company, helps enterprises transform commerce for the AI era. Built API-native from the start and AI-first by design, our technology enables agentic shopping experiences, automates commerce operations and gives businesses the agility to modernize faster, innovate continuously and operate more intelligently. More than 500 global brands, retailers and enterprise companies rely on commercetools to power their digital commerce. Together, they process more than $100 billion in annualized GMV, over 700 million orders and more than one billion customer records on our platform. SOURCE commercetools

commercetools has appointed Katy Hiller as chief marketing officer to lead its global marketing strategy as the company enters its next growth phase. Hiller brings over 20 years of B2B technology marketing experience. She joins from Unily, where she served as CMO and established the company as a pioneer in AI employee experience. Previously, she spent seven years at Sonatype, rising to CMO and contributing to triple-digit revenue growth during her tenure. At commercetools, Hiller will oversee brand, communications, product and field marketing, and demand generation. Her appointment comes as the company positions itself in the AI-driven commerce market, having recently introduced its vision for autonomous commerce and unveiled its Sphere platform. The company serves more than 500 global brands processing over $100 billion in annualised GMV.

commercetools appoints Katy Hiller as CMO. October 6, 2026 commercetools has appointed Katy Hiller as Chief Marketing Officer (CMO). commercetools says the appointment strengthens the executive leadership team as the digital commerce AI company enters its next phase of global growth. Hiller brings more than 20 years of B2B technology marketing experience in growth, go-to-market strategy and building high-performing teams. She joins commercetools from Unily, where, as CMO, she positioned the company as a leader in AI-powered employee experience. The company expanded into new markets, secured leading analyst recognition and drove commercial growth. Before that, she spent seven years at software supply chain company Sonatype. Rising through marketing leadership roles to become CMO. Hiller helped the company achieve triple-digit revenue growth during her tenure. At commercetools, Hiller will lead the company's global marketing strategy, with responsibility for brand, communications, product and field marketing, and demand generation. Her appointment comes as AI reshapes how consumers discover and buy products and how enterprises operate their commerce businesses. commercetools helps enterprises navigate that shift by modernising existing commerce operations while preparing for increasingly agentic and autonomous buying journeys. AI is a fundamental change. "Commerce is entering a period of fundamental change as AI reshapes how consumers shop and how businesses operate," said Doug McNary, Chief Executive Officer at commercetools. "Katy understands how to turn major shifts in technology into clear market positioning and sustainable growth. She has a proven track record of building high-performing global teams and connecting marketing directly to commercial results. That combination will be critical as we take commercetools into its next phase of growth." In 2026, commercetools introduced its vision for autonomous commerce. It creates a business environment where AI systems can make and execute commerce decisions in real time within business-defined rules and boundaries. The company also unveiled Sphere as its enterprise platform for autonomous commerce. The company has since expanded the ways enterprises can participate in AI-powered commerce through AI Hub and AgenticLift. While giving businesses the flexibility to modernize their commerce infrastructure at their own pace. Katy Hiller, Chief Marketing Officer at commercetools said, "What attracted me to the company is the combination commercetools has spent more than a decade challenging how enterprise commerce is built. AI is creating another defining moment for the industry," of a strong technology foundation, ambitious customers. In addition to a clear point of view on where commerce is going next. My focus will be on turning that into an even stronger global brand and growth engine. Ensuring commercetools leads in this next era of commerce." Enterprise Times: What this means for businesses. Katy Hiller's appointment signals that commercetools is sharpening its focus on global growth as AI transforms digital commerce. For businesses, her experience in go-to-market strategy, brand building and demand generation could result in clearer guidance and stronger market positioning. In addition to more accessible solutions for modernising commerce operations. It also suggests that commercetools intends to help enterprises adopt autonomous and agent-led commerce at a manageable pace. This should give businesses greater flexibility to improve customer experiences, operate more efficiently and respond to new buying behaviours.