Visitor Services Associate

The Johnson Museum of Art is seeking a part-time, Temporary Visitor Services Associate to support customer service and operational support for the museum.

• This is a 3-month position with the possibility of extension.  The successful candidate should expect to work up to 19 hours per week.
• The rate of pay for this position is $23.00 - $23.50/hour depending on experience.
• This is an on-site position at the Johnson Museum of Art.  The job does not support a hybrid or remote schedule.
• This position does not support visa sponsorship.

The Johnson Museum’s permanent collection numbers 40,000 works, spanning six millennia and encompassing art from most world cultures.

The Museum enhances and supports faculty teaching across Cornell’s schools and departments by hosting approximately 350 class sessions per academic year in the Museum’s galleries and classrooms.

The position:

In coordination with your supervisor, you will maintain gallery and reception desk operations following museum and university policy.

Your responsibilities include greeting visitors, providing information, answering a multi-line telephone, logging activities, distributing keys and access cards, and maintaining daily museum parking and maintenance logs.

As a Visitor Services Associate, you will monitor the lobby and surroundings, assist with opening and closing procedures, and support the Museum’s development department and event scheduling using 25Live.

In this position, you will be required to work a flexible schedule (weekdays, evenings, and/or weekends). You must be able to alternate between sitting and standing for extended periods and use staircases repeatedly.

This position requires:

• High School diploma and related experience, or equivalent combination of education and experience.
• Self-motivated, resourceful, reliable, encouraging, and team minded.
• Strong customer service and relational skills.
• Effective written and verbal communication skills.
• Detail-oriented with the ability to multitask in a fast-paced environment.
• Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members. 

We would also prefer:

• Advanced working knowledge of Microsoft Office 365 products, including Word, Excel, PowerPoint, and Outlook
• Experience with 25Live web-based scheduling and calendar system
• Experience with audio visual equipment.
• High level of initiative.
• Background in security, event planning, and mentoring helpful.

University Job Title:

Temporary Administrative Assistant

Job Family:

Temporary Administration

Level:

No Grade - Hourly

Pay Rate Type:

Hourly

Pay Range:

Refer to Posting Language

Remote Option Availability:

Onsite

Company:

Contact Name:

Brenda Joly

Contact Email:

[email protected]

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline

To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator.

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates.

Current Employees:

If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell.

Online Submission Guidelines:

Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter.  You can upload documents either by “dragging and dropping” them into the dropbox or by using the “upload” icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website.

Employment Assistance:

For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email [email protected].

If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell Office of Civil Rights at voice (607) 255-2242, or email at [email protected].

Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also request an appointment to use a dedicated workstation in the Office of Talent Attraction and Recruitment, at the Ithaca campus, by emailing [email protected].

Notice to Applicants:

Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.

EEO Statement:

Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “... any person ... any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

2026-10-28