Paytm Labs

Digital payments, loans, investments, and insurance

Field Sales Manager - Insurance

Insurance Sales & AgencyConfirmed live in the last 24 hours

Full-timeNoida, Uttar Pradesh, IndiaNo salary listed

About the Job

Requirements

Five to eight years of experience in field sales, including at least two years managing a frontline sales team against individual and team targets.
Prior experience in a target-driven field sales environment within the direct sales channel of health insurance, life insurance, general insurance, or banking and financial services.
A proven track record in hiring, developing, managing, and retaining frontline sales teams.
Strong understanding of Delhi NCR markets and the ability to operate across multiple locations and regions.
Sound knowledge of health insurance products, including features, benefits, exclusions, and customer needs.
An established local network and strong market connect across Delhi NCR.
Ownership of a vehicle and willingness to undertake extensive daily field travel.
Ability to operate comfortably in a highly field-oriented and target-driven environment.

Responsibilities

Own and deliver the team's monthly premium target.
Drive login-to-issuance conversion by resolving documentation, medical scheduling, and underwriting pendency in coordination with the operations team.
Conduct the daily morning huddle, spend structured time in the field with Relationship Managers, and audit lead quality to ensure MIS records accurately reflect field activity.
Build and maintain the team by screening, interviewing, and onboarding Relationship Managers, and allocate territories based on candidate residence.
Maintain quarterly Relationship Manager attrition below 10%.
Sustain an average ticket size of at least ₹15,000 by prioritising family floater and port-in cases within the sales pitch.
Keep free-look cancellations below 5% of gross premium and enforce compliance standards across all open-market sales activity.
Be present in the market alongside Relationship Managers, cover territories, participate in customer meetings, and support case closures with the team.

Role Summary:

The Area Sales Manager holds accountability for the health insurance sales performance of a ten-member Relationship Manager team in Delhi NCR. The role encompasses building the team, establishing and sustaining the daily field rhythm, coaching the sales pitch, and delivering the monthly premium target through open-market sourcing.

This is a hands-on, field-based leadership role. The Area Sales Manager is expected to be present in the market alongside Relationship Managers — covering territories, participating in customer meetings, and supporting case closures with the team.

Key Responsibilities:

Own and deliver the team's monthly premium target.

Drive login-to-issuance conversion by resolving documentation, medical scheduling, and underwriting pendency in coordination with the operations team.

Conduct the daily morning huddle, spend structured time in the field with Relationship Managers, and audit lead quality to ensure MIS records accurately reflect field activity.

Build and maintain the team by screening, interviewing, and onboarding Relationship Managers, allocating territories based on candidate residence.

Maintain quarterly Relationship Manager attrition below 10%. Sustain an average ticket size of at least ₹15,000 by prioritising family floater and port-in cases within the sales pitch.

Keep free-look cancellations below 5% of gross premium and enforce compliance standards across all open-market sales activity.

Pre Requisites:

Five to eight years of experience in field sales, including a minimum of two years managing a frontline sales team against individual and team targets.

Prior experience in a target-driven field sales environment within the direct sales channel of Health Insurance, Life Insurance, General Insurance, or BFSI.

Proven track record in hiring, developing, managing, and retaining frontline sales teams.

Strong understanding of Delhi NCR markets, with the ability to operate across multiple locations and regions.

Sound knowledge of health insurance products, including features, benefits, exclusions, and customer needs.

An established local network and strong market connect across Delhi NCR. Ownership of a vehicle and willingness to undertake extensive daily field travel.

Comfort operating within a highly field-oriented and target-driven environment.

Requirements at a Glance

Experience Level: Senior

Benefits

Health & Wellbeing - Your group health benefits are 100% funded by us, and start on your first day.
Travel the World - Even though we are currently working remotely, usually our employees make frequent international business-related trips while working on exciting projects.
Continuous Learning - We're passionate about learning and strive to constantly improve and innovate. We learn from others, our challenges & our successes.
Connection - In this virtual world, we stay connected through events like game nights, movie nights, arts & crafts sessions (like Origami), meditation sessions, and much more.
Autonomy & Flexibility - You get to define how you want to make an impact. We truly believe that great things happen when people are given the trust and freedom to create their own path.
Beautiful Office - Whenever we return back to the office, you’ll get to check out our awesome workspace, complete with pool and ping pong tables, a snack-filled kitchen, and tons of cozy work spaces.

About the Company

Paytm Labs

Digital payments, loans, investments, and insurance

Paytm Labs offers an integrated digital payments and financial services platform in India for individuals and businesses, covering UPI payments, mobile recharges, bill payments, ticket bookings, loans, investments, insurance, metro cards, and more. Users initiate payments or financial actions in the app, which are processed through UPI and payment gateways, with revenue from transaction fees and commissions on financial services. It differentiates itself through a large ecosystem of merchants and users, a wide range of services in one app, and a focus on customer support and trust. Its goal is to make a broad set of financial services easily accessible to mass-market users while growing revenue via payment processing and financial services partnerships at scale.

Company size: 10,001+
Company stage: IPO
Headquarters: Noida, India
Founded: 2014

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