Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

Overview

The Gallagher Center of Excellence is on the lookout for Associate to join our esteemed Claims team. As an associate – Claims Reporting, the associate will be responsible for learning and gaining proficiency in assigned processes, successfully completing required certifications, and delivering high-quality operational support. This role requires a strong commitment to quality, customer satisfaction, continuous improvement, and effective collaboration within the Shared Services team.

How you'll make an impact

Responsibilities:

Learn and understand assigned business processes, policies, and procedures.
Take responsibility for actions and outcomes while adapting to changing circumstances to meet organizational needs effectively.
Contribute to a positive and collaborative team environment.
Collaborate and maintain strong inter-team relationships.
Perform all other duties as assigned.

About you

Qualifications:

Education

Minimum Required Degree: Graduate
Preferred Degree: Any bachelor's degree

Experience

Certificate(s)/Special Training: Customer Service – Need to have
Insurance Domain knowledge – Good to have
Experience in Insurance will be good to have
Good Academic record (50% or above)

Skills & Competencies

Excellent Communication & Interpersonal Skills
Good communication skills (Interpersonal, verbal, presentation, written & email)
Good Comprehensive skills
Positive Attitude
Team Player
Ability to work independently
Accountability & Flexibility
Basic knowledge of computers

Competencies

Communication Skills
Learn and understand assigned business processes, policies, and procedures.
Accountability & Flexibility
Take responsibility for actions and outcomes while adapting to changing circumstances to meet organizational needs effectively.

Additional Information

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Arthur J. Gallagher & Co.

Associate Claims Operations

About the Job

Requirements

Responsibilities

Desired Qualifications