Senior HR Generalist @ Vail Systems

Who You Are

Interested in being involved in and mentoring team members in every critical function of HR?

Vail Systems is seeking a Senior HR Generalist to create a positive candidate and employee experience by ensuring legal compliance and developing a people-centered and high-performing work culture. You would design, recommend, and administer benefit and payroll programs and policies to attract, retain, and motivate employees. You would also serve as the subject matter expert and administrator for the HRIS/HCM while maintaining a working knowledge of current employment regulatory requirements.

You would provide support and guidance and fulfill a variety of key HR generalist roles, including learning & development, employee relations, recruitment, performance development, employment laws & compliance, DEI initiatives, organizational development, and workforce management. You would also develop strategies with the leadership team and facilitate and communicate organizational policies and programs company-wide.

#BI-Hybrid

What You’ll Do

Assist with the oversight and management of day-to-day team member projects
Oversee employment law compliance, including ensuring effective communication and education on relevant employment laws and recommendations, development and facilitation of internal audits, and assisting with review and communication on potential legal concerns
Provide support through knowledge of payroll compliance and market-competitive benefits
Lead an employee engagement committee and execute engagement events and initiatives
Lead employee communications, including collaborating with marketing and content specialists
Be an advisor of the Safety Committee
Provide improvement insights for effective and updated recruiting strategies
Collaborate with HR and Accounting on compensation processes and practices, including the annual review cycle, bonuses, and off-cycle salary adjustments and promotions
Provide support for larger initiatives, including performance management, leadership development, training, etc.
Provide support, assistance, and guidance across all HR disciplines to team members
Participate in special projects related to the development and implementation of organizational HR business strategies
Co-manage the HRIS/HCM system, Paylocity, and provide backup payroll support as needed
Manage employee relations issues and escalate to senior management as needed
Coordinate and maintain relationships with vendors or other third-party entities
Streamline department processes, policies, and procedures

Qualifications - We encourage you to apply if you think your experience may be a match, even if you do not meet all of the qualifications.

A Bachelor’s degree in HR, Business Administration, Psychology, or a related field
5-7+ years of experience in an HR Generalist role
Possess a good understanding of general business principles, and a working knowledge of HR practices and procedures
Experience with onboarding and offboarding
Experience with employee relations
Knowledge of employment laws
Experience with an HRIS such as Paylocity and other HR tools
Excellent communication skills, verbal and written
Experience mentoring or managing junior team members, preferred
Experience working in a technical environment, preferred

Who We Are

At Vail, we believe in the unique power of voice interactions to create more expressive, more intimate, and more efficient interpersonal interactions. Using Vail technology, we make millions of voice interactions better every day. We process around 10% of all toll-free call traffic in the U.S.; 1 in 10 times when someone calls a customer support hotline, Vail is routing or interacting with that call.

We are rapidly growing across multiple dimensions, including our customer base, the scope of products we offer, and the size of our team. Now is the right time for a strong candidate to join and grow with us. We have a supportive culture where employees are encouraged to achieve both personal and team goals because we believe growth leads to both business impact and personal fulfillment.

We offer competitive compensation and affordable benefits with flexibility and choice to meet individual and family (including Domestic Partnerships) needs, including:

· Multiple medical, dental, and vision plan options

· Company-paid life insurance, short and long-term disability

· 401(k) savings plan with company match (50% on first 6% of employee contribution)

· 31 days total annual PTO

· Annual Bonus Program

· Paid maternity and paternity leave

· Relocation allowance

· Employee referral bonus

· Gym membership

· Technical and Professional Development stipend

We are striving to implement and sustain an inclusive and equitable work environment for all employees by sourcing underrepresented groups and continually empowering those individuals within our organization to further enrich Vail’s communication solutions. We recognize that equitable and unique individuals benefit our teams’ problem-solving, innovation, and development efforts.

Our offices are located in Deerfield and Chicago, IL. Interviews and onboarding are conducted in our offices when possible. We observe a hybrid work format that provides employees flexibility to collaborate with team members based on business needs.

Compensation Overview

What You’ll Do

Qualifications - We encourage you to apply if you think your experience may be a match, even if you do not meet all of the qualifications.

6 month growth

1 year growth

2 year growth

Benefits