Associate Technical Liaison - Clinical Trials

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is seeking an Associate Technical Liaison, Clinical Trials to join our team in Indianapolis, IN with the flexibility of a hybrid work schedule!

Work Schedule: Monday-Friday, 8am-5pm

Job Responsibilities:

As an Associate Technical Liaison, you will work at the intersection of laboratory operations, clinical project delivery, technology, and data, you will help teams successfully set up and support complex clinical studies.

This role offers an opportunity to build expertise in clinical study implementation, strengthen your technical and stakeholder-management skills, and collaborate virtually with colleagues across a global laboratory network.

The position is ideal for someone who enjoys solving technical problems, coordinating across teams, and seeing how laboratory decisions contribute to successful clinical trial delivery.

In this role, you will have the opportunity to:

• Expand your career beyond routine laboratory testing into clinical study implementation and technical project support.
• Build knowledge across a variety of studies, assays, technologies, and operational workflows.
• Gain visibility into the full lifecycle of a clinical laboratory project, from initial protocol review through implementation and ongoing delivery.
• Collaborate with Laboratory Operations, Global Project Management, Medical Affairs, Data Management, IT, Quality, and other support functions.
• Develop transferable skills in technical communication, stakeholder management, training, project coordination, and continuous improvement.
• Contribute to solutions that improve laboratory quality, consistency, and project delivery.
• Collaborate with colleagues across a global laboratory network, with no travel requirement.

Support clinical study implementation

• Review clinical study protocols, project specifications, and laboratory requirements for assigned studies.
• Confirm alignment between protocol requirements, project specifications, laboratory capabilities, and applicable database configurations.
• Support the creation, amendment, and implementation of laboratory services, testing workflows, and project-specific documentation.
• Contribute to the selection and implementation of test codes, reflexes, calculations, procedures, and applicable administrative requirements.
• Customize project workflows and supporting documentation when needed.
• Support clinical study start-ups and help ensure that laboratory deliverables are implemented accurately and on time.

Solve technical and operational challenges

• Serve as a technical resource for Global Project Management and other internal stakeholders.
• Respond to technical questions concerning laboratory services, testing requirements, accession status, workflows, and quality-control requirements.
• Investigate laboratory, data, workflow, and project issues and help coordinate practical, compliant solutions.
• Partner with Laboratory Operations, Technical Management, Medical Affairs, Global Project Management, Data Management, IT, and Quality to resolve issues.
• Support the resolution of laboratory system, data-transmission, instrument-interface, and project-specific database issues.
• Help evaluate and implement solutions related to project design or database-loading plans.
• Identify potential implementation risks and help address them before they affect testing, data quality, or project timelines.

Collaborate across functions

• Participate in clinical study calls and functional meetings with Project Managers, sponsors, customers, and internal stakeholders.
• Coordinate activities across functions and laboratory locations through virtual collaboration.
• Work with IT during clinical study start-ups, instrument implementations, and instrument-interface activities.
• Collaborate with Data Management to investigate data-transmission issues and support necessary data revisions.
• Support communication with Investigator Services during initial clinical study start-up.
• Provide clear, timely updates to stakeholders and help maintain alignment across participating teams.

Improve quality and consistency

• Contribute to a strong culture of quality, safety, and regulatory compliance.
• Help align testing methods, database structures, documentation, workflows, and operational processes across projects and laboratories.
• Participate in multidisciplinary projects and continuous-improvement initiatives.
• Develop technical documentation, training materials, and continuing-education presentations.
• Share lessons learned and help standardize effective practices across studies and laboratory teams.
• Support the design, implementation, and reporting of special studies requested by sponsors or internal stakeholders.
• Help identify opportunities to protect company intellectual property.

Minimum Qualifications:

• Bachelor’s degree in a chemical, physical, or biological science
• One year or more of laboratory experience and training in the relevant testing specialty.
• Three years or more of external clinical laboratory testing experience, or one year or more of Labcorp clinical laboratory testing experience.

Preferred Qualifications:

• Central laboratory, clinical trial, pharmaceutical, biotechnology, contract research organization, or regulated diagnostic operations.
• Clinical study implementation or start-up activities.
• Laboratory information systems, test-code creation, database configuration, or instrument interfaces.
• Collaboration with Global Project Management, Data Management, Medical Affairs, IT, Quality, or external sponsors.
• Technical investigation, root-cause analysis, or cross-functional problem-solving.
• Technical documentation, process improvement, or training delivery.
• Customer-facing or sponsor-facing communication.
• Applicable laboratory quality, safety, and regulatory requirements.

Additional Job Standards:

• Strong written and verbal English communication skills.
• Interpret laboratory procedures, technical documentation, clinical study protocols, or project specifications.
• Communicate technical information clearly to laboratory and non-laboratory stakeholders.
• Strong organizational skills and attention to detail.
• Manage multiple projects and priorities in a structured manner.
• Collaborate effectively across functions and locations.
• Proficiency with Microsoft Office applications.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. For more detailed information, please click here. 

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Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 

We encourage all to apply

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