F

Fin

AI-powered customer experience agent platform

Enterprise Account Executive

Account ExecutivePosted on Nov 10
Full-timeLondon, UKNo salary listed

About the Job

Requirements

  • Business fluency in German is required.
  • At least 5 years of experience as an Account Executive, including at least 3 years selling software-as-a-service solutions to enterprise clients.
  • A proven track record of outbound prospecting and creating most of one’s pipeline and revenue.
  • Consistently meeting and exceeding sales targets.
  • Strong written and verbal communication skills, including the ability to clearly explain complex artificial intelligence solutions.
  • Ability to manage sales opportunities across diverse industries.
  • Ability to build customer trust and create value in competitive sales environments.

Responsibilities

  • Drive adoption of Fin to help enterprise clients use artificial intelligence to automate and scale customer support operations.
  • Manage the full sales process, from prospecting through closing, using a consultative and tailored approach.
  • Represent customer needs and collaborate with Product, Marketing, and other teams to improve the AI-agent offering.
  • Create and deliver customized demonstrations that showcase Fin’s value as an AI agent.
  • Provide timely, accurate forecasts and maintain clear visibility into the sales pipeline and performance.
  • Mentor peers, share best practices, and lead projects that improve the sales team.

Desired Qualifications

  • Familiarity with AI-powered solutions, customer engagement tools, or support automation products.
  • Intellectual curiosity, ambition, and commitment to personal and team development.

About the Company

Fin

AI-powered customer experience agent platform

Fin builds AI software for customer experience, featuring Fin, an AI agent that engages customers across service, sales, and ecommerce, and Intercom, a helper desk platform for human-assisted support. The Fin agent works through voice, chat, email, social channels, and Slack, performing multi-step tasks like updating accounts, processing refunds, or troubleshooting via its API, data connectors, and MCP, with Fin Operator monitoring and tuning for ops teams. It runs on proprietary Apex models trained for customer service and integrates with tools like Salesforce, HubSpot, and Freshdesk, alongside native Intercom workflows. Fin charges on outcome-based pricing per resolution, serves more than 12,000 customers, and was acquired by Salesforce in 2026 to continue growing in the AI customer-service space.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$490.8M
Headquarters
San Francisco, CA
Founded
2011

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