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Braven

Non-profit career-readiness program for underrepresented students

Associate Director, Digital Product Management

Product ManagementConfirmed live in the last 24 hours
Full-time$95.9k - $119.6k /yr

About the Job

Requirements

  • A Bachelor's Degree is required.
  • At least 5 years of experience in product management, business systems, program operations, product operations, or a related role, including experience supporting cross-functional teams in an agile environment.
  • Ability to work in person in Chicago, New York City, or Newark 3 days per week; access to the internet; and willingness to travel 2–3 times per year.
  • Must be authorized to work in the United States; employment visa sponsorship is not offered.

Responsibilities

  • Own a digital product point of view that evolves the product strategy and roadmap for a domain, balancing near-term program needs against longer-term platform investment across the digital product ecosystem and integrated tooling.
  • Serve as the primary representative of the product domain to program leadership, cross-departmental stakeholders, and the Systems team.
  • Lead the end-to-end product lifecycle for digital tools and automations supporting the domain, from discovery and user story writing through technical scoping, backlog grooming, release management, and post-launch iteration.
  • Partner with program leadership to understand user journeys, staff workflows, and pain points, translating ambiguous or competing needs into clear product requirements and priorities.
  • Lead stakeholder meetings, document requirements, and assess technical feasibility in collaboration with engineering and Salesforce partners.
  • Present strategic recommendations, roadmap updates, and product concepts to technical and non-technical audiences, including senior leadership.
  • Guide sprint planning and scrum operations for the domain's product work alongside the Technical Project Manager by bringing prioritized recommendations into the planning process.
  • Identify and prioritize high-impact automation opportunities using tools such as Atlassian Jira, Confluence, Canvas, and Salesforce, including opportunities in onboarding, workflows, milestone tracking, communications, and reporting.
  • Direct documentation of current-state processes and design future-state processes that reduce manual effort for program staff.
  • Champion reusable automation components, integration patterns, and documentation standards for the domain.
  • Partner with engineering to monitor system performance and data integrity, identify failure points and technical debt, and drive continuous improvement.
  • Define and track metrics to evaluate automation's impact on program efficiency and stakeholder experience, and use them to inform investment decisions.
  • Contribute to the broader Digital Product Roadmap by surfacing domain-specific needs, recommending automation investments, and reporting outcomes to leadership.
  • Support improvements to intake, planning, and delivery processes to make product and automation work more mature, scalable, and sustainable across the Systems team.
  • Stay current on program technology and automation tooling trends, including low-code/no-code platforms, workflow automation, and Salesforce ecosystem developments, and bring relevant insights and recommendations to the team.
  • Balance innovative, forward-thinking ideas with pragmatic, real-world solutions, and choose when to lead with each.
  • Champion agile, user-centered product development within the Systems team and across Accelerator stakeholders.
  • Perform other duties as assigned.

Desired Qualifications

  • Demonstrated experience owning a product roadmap and driving automated workflows or digital products from ideation through launch.
  • Proven ability to translate ambiguous program or operational needs into clear product strategy, requirements, and user stories.
  • Experience communicating technical concepts to technical and non-technical audiences, including leadership.
  • Experience working in or alongside ed tech, a technology startup, or a technical function at a nonprofit.
  • Experience working with engineers.
  • Experience in a professional services, agency, or consulting environment.
  • Hands-on experience with automation platforms and capability in AI-assisted workflows or no-code/low-code tools used to build multi-step workflows.
  • Familiarity with Agile or Scrum methodologies.
  • Familiarity with UX design processes and principles.
  • Experience with Salesforce or similar CRM/program management platforms.
  • Experience mentoring or informally leading other product, systems, or program staff.
  • Demonstrated commitment to building welcoming cultures that help develop others.
  • Experience informing a belief in Braven’s mission and preparing to work with, or for, Braven’s student Fellow population.

About the Company

Braven

Non-profit career-readiness program for underrepresented students

Braven is a non-profit that partners with colleges, employers, and funders to help underrepresented and first-generation students move from college to strong first jobs. It delivers career readiness through the Braven Accelerator, a semester-long, credit-bearing course with online modules and in-person learning labs. Fellows work in cohorts on real-world challenges and receive coaching from volunteer professionals, plus Leadership Coaches who guide groups and develop their own management skills; after the accelerator, they gain ongoing alumni support, mentoring, and access to internships and jobs. Braven collaborates with public universities and offers BravenX, a fully virtual option with stipends, aiming to broaden networks, build skills, and reduce underemployment to promote education equity.

Company size
1,001-5,000
Company stage
Grant
Total funding
$1M
Headquarters
Chicago, IL
Founded
2013

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