Certified Medical Assistant - Pediatric Health

Overview

The Medical Assistant (MA) supports the mission of People's Community Clinic by helping ensure that patients are served in a manner that enhances their dignity and welfare and that clinic resources are used efficiently and in accordance with People's Community Clinic policies and risk management protocols. This position works as a member of a care team to coordinate patient care and support patients and families in self-management, self-efficacy, and behavior change. Care team members are expected to assess and manage the health needs of the patient population and to communicate effectively with all patients, especially vulnerable populations.

Location: 1101 Camino La Costa, Austin, TX 78752 

Compensation: $22.00 - $25.25 per hour based on experience and qualifications.

Schedule: Monday- Friday: 7:45 am-5:00 pm. This position requires employees to work at least one evening clinic per week (Monday, Tuesday, or Thursday), the schedule will be adjusted to 11:45 am-8:00 pm in place of the standard daytime schedule. Other schedules may be considered based on operational needs. 

Responsibilities

Under the supervision of the Medical Assistant Supervisor, this individual’s primary job responsibilities include:

Work as a member of the health care team to assure excellent patient care:

• Greet patients and escort them to the assigned examination room
• Document appropriate history, vital signs, and chief complaint for visit type
• Prepare the patient for the appropriate visit type
• Assist the provider during treatment and/or procedures
• Administer and store medications according to clinic policy
• Make referrals as appropriate and necessary, as per procedure
• Collect lab specimens and escort patients to the lab
• Administer immunizations and injections as appropriate and requested
• Identify opportunities to improve workflow, work processes, and patient care, and work cooperatively to implement these and other quality improvements.
• Adhere to HIPAA guidelines.

Ensure exam room readiness and adequacy of tools, instruments and exam area supplies, including:

• Maintaining proper inventory and stocking exam/treatment room with supplies, instruments and equipment
• Following risk management protocols in exam room environment
• Cleaning and disinfecting non-consumable instruments according to established procedures
• Maintaining order and cleanliness of nursing station, chart areas, utility rooms and examination rooms.

Assist nursing personnel in administrative/clerical duties by:

• Assisting in locating patient referral resources
• Assisting in follow-up paperwork
• Ensuring all in-house labs are entered into EMR
• Answering exam area telephone when available and routing calls to appropriate personnel
• Retrieving charts for callback as needed
• Notifying patients of lab results following People's Community Clinic procedures.

Qualifications

Education:

• High School Diploma/GED 

Experience:  

• Successful completion of Medical Assistant Externship. 

Knowledge, Skills, and Abilities:

• Bilingual in English/Spanish preferred
• Demonstrated knowledge of protocols for MAs relating to patient care, provider assistance, exam rooms, and records maintenance
• Excellent customer service skills and ability to interact effectively with a diverse population
• Self-starter; able to work with minimal supervision
• Strong oral and written communication skills
• Patient, flexible, and able to juggle multiple priorities in a fast-paced environment

Certificate/License: Certification must be completed within the first 90 days of employment and may be reimbursed by People's Community Clinic. 

• • Medical Assistant Certification
  • CPR Certified

Our Benefits Include:

• 18 PTO days per year & 11 paid holidays
• Major Medical Health Insurance Coverage. Most employees experience $0 in out-of-pocket medical expenses.
• Dental & Vision
• Flexible Spending Accounts
• Employer-paid Life Insurance
• Employer-paid Short-Term and Long-Term Disability
• Annual Training
• 403(b) with 5% employer matching

People’s Community Clinic is committed to equal employment opportunity regardless of race, color, national origin, religion, gender, sexual orientation, age, language, disability, pregnancy, gender identity or sex stereotyping.