Ajax Systems

European security systems maker, smart homes

Inside Sales Specialist

Account ExecutivePosted on Nov 10

Full-timeRemote

About the Job

Requirements

Proven experience in inside sales, preferably in a business-to-business environment.
Strong verbal and written communication skills.
A goal-oriented mindset and motivation to achieve targets.
Strong customer service orientation and ability to build and maintain long-term customer relationships.
Ability to empathize with customers and provide solutions to their problems and requests.
Proficiency in Microsoft Office, including Word, Excel, and Outlook, for creating documents, spreadsheets, and email communications.
Familiarity with customer relationship management software to manage customer interactions, track leads, and generate reports.
Self-motivation, resilience, and adaptability in a fast-paced sales environment.

Responsibilities

Manage, analyze, and follow up on customer relationship management leads.
Manage, analyze, and follow up on quarterly Partner Program results.
Create and follow up on distributor event promotions, check participant lists, gather event feedback, and identify improvements to increase sales and leads.
Qualify and track leads from Ajax events and follow up with participants.
Follow up with clients after sales to ensure satisfaction, resolve issues, secure repeat business, and obtain referrals.
Develop an incentive program for key accounts according to the sales growth plan.
Make outbound calls to potential customers to promote and sell the company's solutions.
Respond to inbound sales inquiries and follow up on leads generated through other sales channels.
Build and maintain customer relationships, understand customer needs, and provide solutions that meet their requirements.
Maintain accurate, up-to-date records of customer interactions and sales activities in the company's customer relationship management system.
Collaborate with other departments to provide a seamless customer experience and resolve arising issues.
Provide management with regular updates on performance and progress.
Manage and maintain a database of sales data, including orders, payments, forecasts, performance, and business development manager call cycles.
Support the sales team throughout the sales process, including lead generation, qualification, and follow-up.
Prepare proposals and other sales-related materials.
Coordinate sales events, demonstrations, and presentations.
Improve sales techniques, processes, and efficiency to maximize productivity and results.
Meet or exceed monthly and quarterly sales targets.

Desired Qualifications

Inside sales experience in a business-to-business environment is preferred.

Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5,000 specialists.

We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Norway, Sweden, Denmark, Finland, Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa, and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.

The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection, and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.

Ajax Systems production includes 4 factories, 2 of which are located in Ukraine, 1 in Turkey, and 1 in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.

The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.

Key requirements:

Proven experience in inside sales, preferably in a B2B environment
Excellent verbal and written communication skills
Goal-oriented mindset with a passion for achieving targets
Strong customer service orientation with a passion for building and maintaining long-term customer relationships
Ability to empathize with customers and provide solutions to their problems/ requests
Proficiency in Microsoft Office suite (Word, Excel, Outlook) for creating documents, spreadsheets, and email communication.
Familiarity with CRM softwares to manage customer interactions, track leads, and generate reports
Self-motivated, resilient, and adaptable to a fast-paced sales environment

Responsibilities:

CRM leads management, analysis and follow-up
Partner Program quarterly results management, analysis and follow-up
Distributors events: promo creation and follow-up, checking lists of participants, event feedback and improvements to increase sales and leads
Ajax events: leads qualification/tracking and participants follow-up
Follow up with clients post-sale to ensure satisfaction, resolve any issues, and secure repeat business and referralsDevelopment of an incentive program for KA according to the sales growth plan
Make outbound calls to potential customers to promote and sell the company's solutions
Respond to inbound sales inquiries and follow up on leads generated by other sales channels
Build and maintain relationships with customers, understand their needs, and provide solutions to meet their requirements
Keep accurate and up-to-date records of customer interactions and sales activities in the company's CRM systemCollaborate with other departments to ensure a seamless customer experience and resolve any issues that arise
Provide regular updates to the management on performance and progress
Managing and maintaining a database of all sales data (orders, payments, forecasts, performance, BDMs call cycles)
Support the sales team in all aspects of the sales process, including lead generation, qualification, and follow-up
Prepare proposals and other sales-related materials
Coordinate sales events demonstrations and presentations
Continuously strive to improve sales techniques, processes, and efficiency to maximize productivity and results
Meet or exceed monthly and quarterly sales targets

We offer:

Opportunity to work in one of the most recognized and innovative security manufacturers.
Opportunity to take on new challenges, advance your career, and make a meaningful impact.
Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas.
Competitive compensation that includes a base salary and performance-related bonuses.
Work tools are covered by the company.

We get to work every day and build a better security world for people. At Ajax Systems, we are all a part of something bigger than ourselves. Join us and be part of Ajax Systems company, where you will feel empowered to succeed!

About the Company

Ajax Systems

European security systems maker, smart homes

Ajax Systems designs and manufactures security systems for homes and businesses, focusing on products that integrate smart home capabilities. The company produces security hardware such as sensors and alarms that can work together as a system, usually managed through a centralized platform. Distinguishing factors include its European manufacturing base and specialization in security systems with smart home integration, catering to customers who want connected and remotely manageable protection. The goal is to provide reliable security solutions that combine traditional protection with smart, networked features for easier monitoring and control.

Company size: 1,001-5,000
Company stage: Late Stage VC
Total funding: $11M
Headquarters: Kyiv, Ukraine
Founded: 2011

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