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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyPosted on Nov 3
InternshipDearborn Heights, MI, USA$20 - $23.75

About the Job

Requirements

  • Be accepted into, or actively enrolled in, an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Have regular and predictable attendance, including nights and weekends.
  • Complete required training within the designated timeframe.
  • Concentrate on tasks over a period of time and pivot quickly between tasks to meet patient and business needs.
  • Confirm prescription information and label accuracy to ensure patient safety.
  • Look for ways to help patients in a friendly manner, notice and understand their reactions, and respond appropriately.
  • Use verbal and written communication to interact with patients and colleagues; actively listen, give full attention, understand points being made, ask questions as appropriate, and avoid interrupting inappropriately.
  • Use mathematical reasoning to determine quantities such as tablets to dispense, days’ supply, and bottles needed to fill prescriptions.
  • Identify challenging patient or colleague interactions and choose the best course of action among multiple options.
  • Remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; control precision when adjusting machines; and stoop to move items between low and high positions.
  • Have close visual acuity for tasks such as transcribing, viewing a computer terminal, and inspecting small parts.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
  • Express or exchange ideas through speech, including conveying detailed or important instructions accurately, and receive detailed information through oral communication.
  • Be able to obtain the additional licensure and training required by state Board of Pharmacy regulations for Technician Immunizer status, where applicable.
  • Have 1+ years of related work experience in pharmacy, retail, medical, or customer service setting.
  • Be able to become immunization certified once state regulations are met.
  • Be able to work in the home store and across the market in other locations to meet business needs.
  • Be proficient in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete a comprehensive training roadmap focused on Key Learning Experiences that build pharmacy aptitude.
  • Follow company standard operating procedures at each workstation to help Pharmacists and Technicians manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Create empathetic, personalized patient experiences at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and solve or escalate patient problems.
  • Offer to counsel, field medical questions, and solicit patient medical history when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Seek opportunities to expand clinical and technical knowledge to better assist patients and contribute to pharmacy operations as tenure increases.
  • Remain flexible for scheduling and business needs and voluntarily travel to stores in the market to work shifts as needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and company policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health care services, including immunizations, point-of-care testing, and voluntarily staffing offsite clinics, where allowed by law and supported by required training and certification.
  • Where permitted, educate patients about vaccine importance and refer vaccination questions to the Pharmacist-on-duty.
  • Where permitted, monitor for and respond to adverse reactions and report events according to public health requirements.
  • Where permitted, review and collect patient information and track and document it for each applicable patient.
  • Perform additional tasks as directed by a Supervisor or Manager.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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