GM – Field Applications Engineering

Job Req ID: 24071

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
 

Job Summary:

Supermicro has an exciting opportunity for a well-rounded GM, Field Applications Engineering/Solutions Enablement Leader to lead our growing EMEA FAE organization. As GM, Field Applications Engineering, you will be engaged in the team activities of supporting our sales teams in initial customer engagements via solutions enablement and also manage a team of Solution Enablers and FAE's handling multiple high profile enterprise accounts in EMEA. An ideal candidate would be a go-getter being a technical liaison between customer's, sales teams and internal engineering & product teams. Being well versed in latest datacenter technologies like liquid cooling, in-depth knowledge of AI & general purpose computing and storage workloads and emerging technologies will help lead Supermicro into the next exciting phase of growth.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):

• Partner with sales, marketing, and cross-functional engineering teams to engage with clients on pre-sales meetings and conferences.
• Represent Supermicro and lead the promotion inquiries of Data Center Solutions to win CSP, NCP, cloud businesses.
• Collaborate closely with customers to define and enhance the specifications of the products, work together closely with cross-functional engineering teams to ensure the products meet the expectation of external clients.
• Lead research and analysis of technology, customer, and competitor trends to develop platform portfolio strategy and roadmap.
• Establish and communicate business strategies, lead cross-functional teams to ensure their day-to-day work is aligning with the strategies.
• Closely work with customers and ensure the team delivers on the KPI for post sales and customer satisfaction.
• Recruit and build teams, mentor and coach team members to adopt changes in fast-paced and ever-changing environment.
• Lead and guide the team on process improvements.

Qualifications:

• Bachelor’s degree in engineering discipline; a master’s degree is a plus.
• 18+ years of working experience in OEM/ODM environment with at least 8 years of experience leading teams.
• Expert knowledge in cloud uses cases, architectures, algorithms, frameworks, head node, and datacenter components.
• Experience engage with tier one customers with big size CSP deployment is a plus.
• Excellent analytics and problem-solving skills, ability to lead the team to resolve complex issues with high level of ambiguity.
• Solid interpersonal skills in verbal, written, and presentation with outstanding organization skills to lead cross-functional teams to business success.

Salary Range

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.