We’re looking for a well-rounded, seasoned Principal Engineer to join Coconut! Reporting to our VP of Engineering, Principal Engineers at Coconut will work together with the CTO, Product, Security, and the entire engineering team to improve the product and address the most difficult technical challenges. Principal Engineers should become an SME in multiple domains relevant to Coconut and our industry. You will represent senior technical leadership within our organization. You should have the desire to solve problems, mentor, and elevate an engineering team.
This role asks that you develop a deep understanding of our product, and not only rely on your advanced technical skills, but also on the ability to collaborate effectively across multiple teams. A Principal Engineer focuses on solving our current technical issues, having the instinct to anticipate needs and ensure our solutions fit into the future technical vision of the product. A Principal Engineer also reaches beyond immediate technical needs, looking for ways to have a broader impact. The successful candidate for this role will have a strong understanding of software development practices, architecture, stay up to date with the latest best practices in software development, and possess the ability to identify technical and delivery dysfunctions and champion solutions to address them.
We don’t need you to be an expert in PHP or React but you must be willing to learn as you go and you’ll have our full support on this journey.
Our Investment in You:
- “Cabana Days” - our version of a flexible work week! To enable our employees to do their best work, offering flexibility to prioritize what is important and to take time needed for rest and rejuvenation when possible based on business and operational needs.
- Ability to do your job in a supported, but still flexible environment;
- Supported professional development, learning & career opportunities - be supported in your growth journey!
- Regular 1:1 coaching with your leader and regular connection to a passionate executive team
- Work in a team big enough for growth but lean enough to make a real impact
A full range of benefits to keep you happy & healthy;
- Competitive Salaries - we pay fairly based on experience and expertise, not your ability to negotiate!
- Health & Dental Benefits, Virtual Care, & Disability top up - all starting from day 1!
- Virtual mental health and EAP platform
- WealthSimple GRSP & Matching
- Annual Wellness Benefit ($1000 per year)
- Opportunity to work remote - anywhere in Canada!
- Employee Options - everyone shares in our success!
- Internet Subsidy on each paycheck
- Tiki Bucks Incentive Program - everyone is entitled to earn bonuses!
- A People First Company - 4.6 rating on Glassdoor
- Recently named #4 on the Top 10 Best Workplaces in Canada
Who we are, and what we do:
Mission
Match customers with the right expert, at the right time, so no opportunity is lost.
Values
Collaboration. Honesty. Empathy. Elevate. Resilience. Service Excellence.
Coconut Software makes it effortless for customers to connect with their bank or credit union. Our appointment scheduling, queue management, and video banking solutions are used by leading financial institutions across North America, including RBC, Arvest Bank, Vancity, and Rogue Credit Union. Organizations that use Coconut benefit from a seamless customer experience that improves NPS, reduces wait times, and increases conversion rates.
To date we have raised close to 40M and have been doubling revenue year after year. The team at Coconut has ambitious growth plans to continue to scale the business to new heights by owning the North American market and delivering innovative solutions to our customers.
Coconut has a company culture that is best in class. We foster a community that is unconditionally inclusive, and in return ask that our people contribute their differing perspectives, ideas and experiences for one common purpose: to advance the way people live and work in an environment of diversity, equity and inclusion and workplace belonging.
Some recent awards we’re proud of include:
Coconut Software is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act, 2005.