Full-Time

Solution Architect

Posted on 11/15/2024

Blackboard

Blackboard

1,001-5,000 employees

Educational technology solutions for learning enhancement

Data & Analytics
Consulting
Education

Compensation Overview

$103.8k - $120kAnnually

Senior

Remote in USA

Category
Solution Engineering
Sales & Solution Engineering
Requirements
  • Fluency in written and spoken English
  • At least 5 years of experience in higher education
  • At least 5 years working with project teams in software installation, configuration, customization, or implementation
  • Demonstrated experience conducting presentations, in-person training sessions, and/or online/webcast training
  • Demonstrated experience in data management and transformation or intermediate experience with Excel (Power Query and Power Pivot)
  • Adaptability to quickly learn new technologies to explain all Anthology products and services
  • Software troubleshooting skills
  • Excellent written and oral communication skills
  • Proven effective listening skills
  • Demonstrated ability to work in a team and matrixed environment
  • Proven track record of building customer relationships, persuading and influencing decisions and overcoming objections
  • Highly developed networking skills to establish strong internal relationships to achieve results
Responsibilities
  • Providing critical guidance and support from presales through the remainder of the project lifecycle including process reengineering and integration design
  • Facilitating solution design/blueprinting sessions and documentation based on industry best practices as well as identifying and implementing solutions to solve customer problems
  • Guiding implementation team with data conversion quality, configuration, functional design documentation, and user acceptance testing
  • Managing shared responsibility of Functional and Technical teams during implementation to ensure solutions and modifications are designed with integrity and documentation is adhered to
  • Playing a vital role in translation between Functional and Technical teams
  • Following the prescribed Anthology implementation methodology and tools, understanding the key activities and deliverables for client engagement and internal projects
  • Driving continuous process improvement in the implementation methodology and best practices
  • Conducting in-progress project reviews to ensure compliance with project goals and operability of solution; working with project team to manage the quality of the deliverable throughout the project lifecycle
  • Taking ownership and responsibility for overall project success
  • Coaching and mentoring Implementation Consultants to further their professional growth and development
  • Participating in after-hour meetings with management and customers, as needed
  • This role requires approximately 75% travel

Blackboard provides educational technology solutions that enhance the learning experience for students, educators, and institutions. Its main product is the Learning Management System (LMS) called Blackboard Learn, which allows educators to create and manage course content, track student progress, and facilitate communication. Blackboard also offers data and reporting platforms that integrate various data sources to provide actionable insights and analytics for educational institutions. This helps schools and universities make informed decisions to improve student outcomes and operational efficiency. Unlike many competitors, Blackboard operates on a subscription-based model, ensuring a steady revenue stream while continuously investing in product development and customer support. The company's goal is to create a world of learning without boundaries, empowering educators and learners to achieve their goals.

Company Stage

IPO

Total Funding

$104.1M

Headquarters

Washington, District of Columbia

Founded

1997

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for hybrid learning boosts adoption of Blackboard's LMS offerings.
  • Interest in personalized learning experiences aligns with Blackboard's AI-driven capabilities.
  • Micro-credentialing trend presents opportunities for Blackboard in corporate training.

What critics are saying

  • Increased competition from Class Technologies may disrupt Blackboard's operations.
  • Rapid LMS market growth could attract new, innovative competitors.
  • Relocation to Reston may cause operational disruptions and employee retention issues.

What makes Blackboard unique

  • Blackboard offers a comprehensive suite of products for diverse educational needs.
  • The company integrates AI-driven analytics to enhance personalized learning experiences.
  • Blackboard's solutions support the entire learning lifecycle, from K-12 to professional development.

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