Assistant Showroom Manager

The Purple story
At Purple, we believe a better life is achievable — and it starts with investing in yourself. As the masterminds of modern rest and recovery, we believe a good night's sleep is the first step toward powering human potential. It fuels happiness, enhances personal growth, and builds a more connected world. That's why our mission is to deliver the most restorative, most supportive, most downright life-changing comfort on the planet. From our groundbreaking GelFlex® Grid technology to our work in the community, we never stop pushing boundaries. We're bold, curious, and uncompromising in our pursuit of better — for our customers, for our people, and for the world. Because when you invest in better, everything else follows. 

Compensation

The compensation for this role is $24.50 hourly. In addition, this role is eligible for monthly commissions on qualifying mattress sales, per the commission agreement terms and conditions.

Why this role matters

As an Assistant Showroom Manager, you'll play a key role in supporting the Showroom Manager by driving sales, delivering outstanding customer experiences, and helping the store achieve performance goals. This role emphasizes talent development and coaching of team members. As one of the top sellers, you'll lead by example, providing guidance and support to your fellow associates in the sales process. Along with assisting in leadership responsibilities, you’ll help with opening and closing the store and take on additional supervisory duties as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Drive Sales & KPIs

• Make strategic and operational decisions that align with Purple’s values
• Support sales and results through sales strategies to meet Purple’s performance metrics
• Support store results by generating sales to meet company performance metrics through Purple’s sales strategies
• In partnership with the Showroom Manager, establish clear goals, consistently monitor progress, and track store performance
• Take ownership of personal sales and performance results
• Help hold team accountable for personal sales performance and productivity
• Ability to work a flexible schedule including evenings, weekends, and holidays

Support Talent Development

• Support team talent development by coaching, modeling, and delivering selling behavior that aligns with company strategy.
• Help foster a positive work environment where employees enjoy coming to work

Uphold Visual and Operational Standards

• Adheres to all Purple retail policies including safety and operational standards
• Utilize company resources to prepare and set up visual marketing displays and promotional materials
• Assist Showroom Manager in creating a customer centric and solution-oriented environment
• Ability to learn and communicate product knowledge to match customer’s needs
• Assist Showroom Manager by exemplifying company values (i.e. safety, community, communication, development, accountability and innovation)

REQUIRED SKILLS, EDUCATION AND EXPERIENCE

• Minimum of high school diploma; Bachelor’s degree preferred
• 3+ years of experience working in a retail environment, ideally in a supervisory role
• Comfortable learning & adapting to new technology
• Excellent interpersonal communication capabilities
• Customer service-oriented attitude
• Ability to stay organized and manage time effectively
• Desire to grow in leadership, management, team building, and problem solving
• Understanding of basic business management functions
• Enthusiasm and a positive attitude
• Proven competencies in effective communication and management
• Willingness to learn and tackle new challenges

PHYSICAL REQUIREMENTS

Physical Activities may occasionally include:  

• ascending or descending ladders, stairs, ramps, and the like;  
• moving self in different positions to accomplish tasks in various environments;  

• communicating with others to exchange information.  

Physical Activities may constantly include:  

• remaining in a stationary position, often standing for prolonged periods;  
• moving about to accomplish tasks or moving from one worksite to another, reaching or bending repeatedly
• adjusting or moving objects up to 50 pounds in all directions; Capability to lift up to 200 pounds via team lift or equipment

• repeating motions that may include the wrists, hands and/or fingers;  
• operating power tools, depending on position;  
• assessing the accuracy, neatness and thoroughness of the work assigned. 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with a disability to perform the essential function.

Work Hours (Good Faith Estimate):

This full-time position is expected to work approximately 30-40 hours per week. This is a good faith estimate, and actual hours may vary based on business needs.

How Purple brings you comfort

• Comprehensive Health & Wellness Benefits 

• 401(k) Match 

• Paid Time Off

• Childbirth & Parental Leave 

• Sick & Wellness Time 

• Holiday Pay 

• Sabbatical 

• Employee Discount 

• Give Back Day 

• Complimentary Mattress 

WHY JOIN PURPLE?

At Purple, you’ll join a team that truly invests in you, not just as an employee, but as a person. Here, you’ll grow in an environment that values curiosity, collaboration, and courage. We believe in open communication, where your ideas are heard, your voice matters, and feedback helps everyone get better. We prioritize building long-term careers and helping you stretch your skills to reach new goals. You’ll be part of a team that owns its work, celebrates integrity, and takes bold risks to innovate. And most importantly, you’ll belong to a community that values people first, where we lift each other up, celebrate what makes us different, and work together to create something extraordinary. 

Purple provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

This policy applies to all terms and conditions of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.