Automated Maintenance Trainer

Job Description

The Automated Maintenance Trainer plays a key role in developing, delivering, and standardizing technical training for LEGO® Manufacturing Virginia's Warehouse Maintenance team. This position combines hands-on technical maintenance expertise with training, coaching, and employee development responsibilities to ensure team members are equipped to work safely, consistently, and efficiently.

This role requires a combination of hands-on technical maintenance experience and a demonstrated background in training, coaching, or instructing others. The successful candidate must possess the technical knowledge to troubleshoot, repair, and maintain automated equipment, along with the ability to effectively transfer that knowledge to others through structured training and practical, on-the-job instruction.

Approximately 60% of the role focuses on training development, instruction, coaching, and documentation, while 40% involves hands-on maintenance and floor-based technical coaching to maintain technical expertise and support operational needs.

As a member of the Global Trainer Network, you will help implement global training standards, collaborate with trainers across LEGO sites, and support knowledge sharing and continuous improvement.

Compensation and Schedule

Estimated Total Annual Compensation: $74,152–$87,683

• Starting Hourly Rate: $35.65/hour, paid weekly
• Total compensation includes base pay, overtime opportunities, and annual bonus potential.
• Sign-On Bonus: $5,000

Schedule: Administrative Shift — Monday through Friday, 8:00 AM–4:30 PM

What You'll Do

Technical Training & Employee Development

• Develop, deliver, and maintain technical training programs focused on automated warehouse maintenance equipment and processes.
• Create and update training materials, job aids, instructional guides, and standardized work documentation.
• Deliver TWI Job Instruction (JI) training and support employee onboarding, cross-training, and ongoing technical development.
• Provide hands-on technical instruction, coaching, and mentoring to maintenance technicians and other team members.
• Coach and develop job coaches to strengthen training capabilities across all shifts.
• Evaluate training effectiveness, identify skill gaps, and recommend improvements to training programs.
• Ensure training programs align with global standards, safety requirements, and operational best practices.

Maintenance & Technical Support

• Perform preventive and corrective maintenance on automated High-Bay Warehouse systems, including conveyors, cranes, shuttles, and elevators.
• Diagnose and troubleshoot electrical, mechanical, and control system issues, escalating complex problems when necessary.
• Demonstrate proper troubleshooting techniques and maintenance procedures during hands-on training sessions.
• Support equipment installations, modifications, and maintenance planning to minimize operational downtime.
• Maintain accurate maintenance records using Maintenance Management (MMS) and Warehouse Management (WMS) systems.
• Provide floor-based technical support and coaching to reinforce maintenance standards and best practices.

Quality, Safety & Collaboration

• Ensure technical training supports safety, quality, equipment reliability, and operational performance.
• Participate in daily operational meetings and shift handovers to align training and maintenance priorities.
• Identify and escalate safety concerns, quality issues, and process deviations.
• Collaborate with maintenance leadership and cross-functional teams to identify training needs and improve technical capabilities.
• Partner with Global Job Trainers across LEGO sites to implement standardized training practices and share technical knowledge.
• Support continuous improvement initiatives focused on employee development, equipment performance, and operational efficiency.

Basic Qualifications

Candidates must possess both hands-on technical maintenance experience and demonstrated experience training, coaching, or instructing others.

• High school diploma or GED.
• Minimum of 2 years of hands-on maintenance experience troubleshooting, repairing, and maintaining automated warehouse equipment, such as conveyors, cranes, shuttles, or elevators.
• Demonstrated experience providing technical training, hands-on instruction, coaching, or mentoring to employees in maintenance procedures, equipment operation, or troubleshooting techniques.
• Ability to translate technical knowledge into clear, practical instruction for employees with varying levels of experience.
• Experience working in a manufacturing, warehouse, or production environment with a strong understanding of safety and quality practices.
• Strong communication, presentation, coaching, and problem-solving skills.
• Ability to work independently while collaborating effectively with maintenance teams and leadership.
• Comfortable using digital systems, training tools, and production software.
• English proficiency (minimum CEFR B2–C1 or equivalent).
• Ability to travel domestically and internationally for training and collaboration.

Preferred Qualifications

• Technical training, certifications, or education in industrial maintenance, manufacturing, automation, electrical/mechanical systems, or mechatronics.
• Experience developing technical training materials, delivering structured training programs, or evaluating employee technical competencies.
• Previous experience serving as a Technical Trainer, Maintenance Trainer, On-the-Job Trainer, Lead Technician, or similar role involving employee development.
• Familiarity with TWI Job Instruction (JI) or other structured training methodologies.
• Knowledge of LEAN principles, Standard Work, and continuous improvement practices.
• Experience with MES, SAP, CHAMP, or similar manufacturing systems.
• Experience working with automated warehouse systems and material-handling equipment.

What Makes a Successful Candidate?

The ideal candidate is a hands-on maintenance professional who enjoys sharing technical knowledge and helping others develop their skills.

We are looking for someone who can confidently troubleshoot and maintain automated equipment while also demonstrating the patience, communication skills, and instructional ability needed to train others effectively.

This is not solely a maintenance position or a classroom training role. It is a unique opportunity for an experienced technical professional who brings both practical maintenance expertise and a passion for developing others.

Join LEGO® Manufacturing Virginia and help build a highly skilled maintenance team through technical excellence, hands-on learning, and continuous improvement.

#LVA1

Compensation

The salary for this position has a range of $35.65 - $35.65 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalisation of the employment offer.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here are some of what to expect:

Family Care Leave – We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

Your workplace: Your workplace will be the office, store or factory specified in this advert.

Hybrid Working: Our hybrid work model, Best of Both offers you the option of flexibility to work from home up to two days per week. Your People Leader will discuss the principles of the model, including how this option applies to your role and team.

Learn more about our benefits, culture and workplace experience here

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
 
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”
                                                                                                                                             
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.