Full-Time
US Founding Business Development Representative
Channel Talk
201-500 employees
O2O customer engagement and analytics
No salary listed
Chicago, IL, USA
Hybrid
 Business & Strategy (1) |
|---|
- 3+ years of experience in IT Service Product Management or tech-based Business Development.
- Enterprise Account Development (US): Build relationships with key decision-makers at target enterprise accounts and execute sales and partnership strategies for initial market entry.
- Designing Global Business Scalability: Analyze success stories from Korea and Japan to adapt them for the US market, establishing the foundation for sustainable business operations.
- Complex Solution Design (ChannelTalk & Ads): Propose tailored strategies to maximize product utility according to client needs. Design comprehensive business funnels that bridge the gap from new user acquisition to retention by integrating ad solutions.
- Bridging Product & Business: Translate client requirements into technical specifications for internal Dev/Product teams, ensuring local market feedback is reflected in the product roadmap.
- End-to-End Account Management: Take full ownership of the customer success lifecycle—including contract management, renewals, and technical support—to maximize satisfaction for enterprise clients.
- Bilingual Proficiency: Professional business fluency in both English and Korean.
- Strategy & Execution Specialist: Experience in strategic consulting or operations, with a proven track record of structuring and building business processes from scratch.
- SaaS & Ad-Tech Industry Knowledge: Deep understanding of SaaS business mechanisms and the digital advertising ecosystem.
Channel Talk (operated by Zoyi) provides analytics and engagement platforms tailored for retail, combining online and offline data to power personalized shopping. Walk Insights analyzes offline data to uncover shopper behavior, while Channel.io handles online data, messaging, and customer engagement. The tools connect data across platforms to support targeted marketing campaigns and customer relationship management (CRM) for beauty, fashion, and distribution brands, primarily in Asia, under a subscription and services model. The goal is to help brands execute data-driven, personalized experiences across both online and offline channels, strengthening O2O commerce.
Company Size
201-500
Company Stage
Late Stage VC
Total Funding
$43.7M
Headquarters
Seoul, South Korea
Founded
2014
Simplify's Take
What believers are saying
- Raised ¥1.1 billion in January 2025, totaling ¥5.1 billion for AI expansion.
- 98% retention rate with 180,000 companies and 170 million monthly messages.
- 25% revenue from 22 countries after 2022 U.S. subsidiary launch.
What critics are saying
- Talkdesk and Twilio commoditize no-code IVR with superior NLP in 6-12 months.
- Intercom's $250M funding captures Channel Talk's overseas revenue in 12-24 months.
- Salesforce acquires IVR rival, locking enterprises out in 18-36 months.
What makes Channel Talk unique
- Channel Talk integrates AI chat, internet phone, and video calls into one platform.
- ALF AI agent handles 70% of EC inquiries like shipping and cancellations automatically.
- No-code IVR enables voice scenarios on internet phones without development knowledge.
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Your Connections
People at Channel Talk who can refer or advise you
Benefits
Flexible Work Hours
Hybrid Work Options
Unlimited Paid Time Off
Health Insurance
Phone/Internet Stipend
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 0%Channel Corporation, developer of the AI chat service "Channel Talk" for EC and B2B, raised ¥1.1 billion, bringing total funding to ¥5.1 billion. The round was led by Bon Angels Venture Partners, with participation from Laguna Investment and Altos Ventures. "Channel Talk" is used by over 180,000 companies, boasting a 98% retention rate. The AI agent function "ALF" was released in November 2024, with 1,000 companies implementing it, and plans for "Voice ALF" are underway.
Channel Corporation, the developer of the AI chat service "Channel Talk" for EC and B2B services, announced on the 24th that it has raised ¥1.1 billion in a funding round led by existing investor Bon Angels Venture Partners, with participation from Laguna Investment and new investor Altos Ventures. This brings their total funding to ¥5.1 billion. The service is used by over 180,000 companies globally, with a 98% retention rate. The new AI agent feature "ALF" will be officially released in November 2024.
Channel Corporation, the operator of the all-in-one AI business messenger "Channel Talk," has raised ¥1.1 billion in new funding, bringing its total funding to ¥5.1 billion. The round was led by existing investor BonAngels Venture Partners, with participation from Laguna Investment and new investor Altos Ventures. The funds will be used for further AI development, including the "Voice ALF" feature. Channel Talk is expanding its AI capabilities to enhance customer support and plans to increase hiring.
Channel Corp, the company behind AI business messenger Channel Talk, raised $8.5M in funding, totaling $39.3M. The round was led by BonAngels Venture Partners, with Laguna Investment and Altos Ventures. The funds will develop Voice ALF, an AI voice solution, and support global expansion. Channel Corp operates in 22 countries, with 25% of revenue from global markets, and established a U.S. subsidiary in 2022. CEO Siwon Choi aims to position the company as a leading SaaS provider globally.
Channel Corporation announced on the 28th that it has launched an interactive voice response (IVR) function that allows users to design phone consultation scenarios without development knowledge on Internet phones provided by the all-in-one AI business messenger "Channel Talk."