Brevo

Brevo

CRM and marketing automation for SMEs

Overview

Brevo is a European leader in digital marketing software that helps businesses manage customer relationships and grow sustainably. It offers a CRM and marketing tools to build personalized connections, with features for email marketing, automation, and transactional messaging, all accessible through a platform available in six languages. A forever free plan makes the core tools accessible to small and medium-sized enterprises, while Brevo Academy provides digital marketing training and onboarding. Enterprise plans include dedicated success managers and guided onboarding, with premium service options that add features and support. The company differentiates itself by its multilingual, SMB-friendly platform, a no-cost entry tier, and emphasis on guided training and personalized assistance. Its goal is to empower clients with comprehensive marketing tools and tailored support to foster client growth and a positive social impact.

About Brevo

Simplify's Rating
Why Brevo is rated
B
Rated B on Competitive Edge
Rated B on Growth Potential
Rated B on Differentiation

Industries

Data & Analytics

Consumer Software

Enterprise Software

Company Size

501-1,000

Company Stage

Debt Financing

Total Funding

$954.5M

Headquarters

Paris, France

Founded

2012

People at Brevo

People at Brevo who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • €50M AI Lab investment (Feb 2025) produced GDPR-compliant European CRM AI agents strengthening data privacy[1].
  • Sales CRM traction (2025) drives automated lead conversion with US market now generating 24% of new revenue[1].
  • Mid-market segment revenue growing twice as fast (2025) validates strategy for scalable enterprise support[1].

What critics are saying

  • Oscar Chat's AI popup builder and Shopify integration undercut Brevo's lead capture for ecommerce SMBs causing mid-market churn in 6-12 months[2].
  • Klaviyo's 9.43% market share in marketing automation and deeper ecommerce funnel execution displace Brevo's email stack especially in US expansion plans[2].
  • Tidio's aggressive Shopify chatbot pricing and Lyro AI add-on erode Brevo's live chat value for small ecommerce stores post-Chatra acquisition[2].

What makes Brevo unique

  • Aura AI agent launched May 2025 drives automated marketing on all plans including Free[5].
  • Brevo Connector for Odoo (March 2026) automates bi-directional ERP-marketing synchronization eliminating manual exports[1].
  • Cohort acquisition (2024) adds social loyalty on TikTok and Instagram linking engagement to purchase recurrence[1].

Help us improve and share your feedback! Did you find this helpful?

Funding

Total Funding

$954.5M

Above

Industry Average

Funded Over

7 Rounds

Secondary funding comparison data is currently unavailable. We're working to provide this information soon!
Secondary Funding Comparison
Coming Soon

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Parental Leave

401(k) Company Match

Flexible Work Hours

Hybrid Work Options

Professional Development Budget

Bi-Annual Global Team Building Trip

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
OOPSpam
Jun 13th, 2026
4 ways to stop spam in Brevo.

4 ways to stop spam in Brevo. Spam in Brevo damages your sender reputation, hurts email deliverability, and wastes your marketing budget. To fix it, you need to clean your contact lists, secure your signup forms, authenticate your domain, manage sending volume, and use a dedicated spam-scanning tool. Here is exactly how to do each one. 1. Scan and clean your list with OOPSpam. Your first line of defense is knowing exactly which contacts in your Brevo list are risky before you send to them. OOPSpam (that's OOPSpam LLC |) integrates directly with Brevo and checks every email address in your list against a spam database. Here is the workflow: Go to your OOPSpam Dashboard and click Integrations in the left sidebar. Click Connect on the Brevo card and enter your Brevo API Key (found under Account Settings > SMTP and API). After connecting, select the Brevo list you want to scan. Preview the contacts, then click Scan All Emails to begin. For each risky contact, you can Unsubscribe (removes from the list only) or Delete (removes from your entire account). Bulk actions are available at the top of the results list. This single step alone can reduce bounces and spam complaints before your next campaign goes out. Note that scanning consumes OOPSpam API credits, so plan scans before major sends. 2. Protect signup forms from bot abuse. Bots are a primary source of fake signups. They automatically fill out your Brevo forms with fraudulent or stolen email addresses, polluting your list from the moment someone signs up. Use a combination of these three defenses: Enable Double Opt-In Require every new subscriber to click a confirmation link sent to their email address. Bots cannot complete this step because the email they submit is either fake or does not belong to them. Double opt-in is one of the most effective spam filters available and is built directly into Brevo. Add a CAPTCHA Google reCAPTCHA v2 (with the "I'm not a robot" checkbox) or Cloudflare Turnstile both integrate with Brevo forms. CAPTCHA challenges are easy for real users and nearly impossible for automated bots to solve consistently. Use a Honeypot Field A honeypot is an invisible form field that only bots can see and fill in. When a submission includes data in that hidden field, it gets flagged as bot-generated and discarded. This requires basic HTML and CSS knowledge to implement but adds zero friction for real users. Running all three defenses together significantly reduces fake signups reaching your Brevo account. 3. Authenticate your sending domain. Domain authentication proves to receiving mail servers that your emails genuinely come from you, not a spammer impersonating your domain. Without it, your emails are more likely to be flagged or rejected outright. Set up the following three records in your domain's DNS settings: * SPF (Sender Policy Framework): Specifies which mail servers are authorized to send email on behalf of your domain. Research shows that a properly configured SPF record can improve deliverability rates by up to 20%. * DKIM (DomainKeys Identified Mail): Adds a cryptographic signature to every email you send, verifying it has not been altered in transit. * DMARC (Domain-based Message Authentication, Reporting, and Conformance): Gives inbox providers clear instructions on what to do with emails that fail SPF or DKIM checks, such as quarantine or reject them. You can verify your authentication status in Brevo under Settings > Senders, Domains, and Dedicated IPs. As of 2024, Gmail and Yahoo require SPF, DKIM, and DMARC compliance for bulk senders. Microsoft followed with similar requirements in May 2025. If you are sending from a free email address without domain authentication, Brevo temporarily replaces your sender address with a compliant one, but recipients may not recognize it and mark your emails as spam. 4. Control your email sending volume. Sudden spikes in email volume are a major red flag for ISPs (Internet Service Providers). If you have been quiet for weeks and then blast your entire list overnight, inbox providers interpret that pattern as suspicious behavior. Use Brevo's Sending Cadence feature (found under Campaigns > Sending Cadence) to cap the number of marketing emails any single contact receives within a set timeframe. This prevents both email overload for your subscribers and algorithmic flags from ISPs. Additional tips for managing volume: * If you are starting with a new domain or a dedicated IP address, warm it up gradually over four to six weeks. Begin with 50 to 100 emails per day to your most engaged contacts before scaling up. * Send at a consistent cadence. Mailbox providers build expectations based on your sending patterns. Irregular sending, especially after long pauses, raises deliverability flags. * Avoid sending to your entire contact list at once. Segment by engagement level and target recipients most likely to interact with your content first. Final takeaway. Stopping spam in Brevo is not a one-time fix. It requires an ongoing combination of the four strategies above. Each layer you add makes your account harder for spam to penetrate and your emails more likely to reach the inbox where they belong.

Technical Wall
May 16th, 2026
Brevo vs Klaviyo: which is best for email marketing in 2026?

Brevo vs Klaviyo: which is best for email marketing in 2026? Email marketing has changed a lot over the last few years, and choosing the right platform today is not just about sending newsletters anymore. Businesses now want automation, ecommerce integration, audience segmentation, SMS campaigns, analytics, and AI-powered personalization in one place. That is why many marketers compare Brevo and Klaviyo before investing in an email marketing platform. I have personally tested both tools for different types of projects, including affiliate marketing funnels, blog newsletters, lead magnets, and digital product promotions. In my experience, Brevo (read review) works extremely well for beginners and budget-conscious businesses, while Klaviyo shines when it comes to advanced ecommerce automation and customer data tracking. In this detailed Brevo vs Klaviyo comparison, I will compare features, pricing, automation, integrations, analytics, customer support, ease of use, reviews, and much more so that you can confidently choose the best email marketing software for your business. Note: This article contains affiliate links. When you click an affiliate link and make a purchase, Technicalwall get a small compensation at no cost to you. Please see its Privacy Policy and Disclaimer for more information. Table of Contents

TeqStars
Mar 23rd, 2026
Brevo Connector for Odoo: automate email marketing directly from your ERP.

Brevo Connector for Odoo: automate email marketing directly from your ERP. 23 March 2026 by Jhanvi Kotadiya | No comments yet Email marketing remains one of the most powerful tools for customer engagement and revenue growth. But managing contacts, lists, campaigns, and analytics across different platforms can quickly become time-consuming. That's where the Brevo Connector for Odoo comes in. Formerly known as Sendinblue, Brevo is a robust email marketing and automation platform. With the TeqStars Brevo Connector, you can seamlessly integrate Brevo with Odoo, enabling bi-directional synchronization of contacts, campaigns, templates, and performance data - all from within your ERP. Automate your Brevo email marketing with Odoo request demo. Why integrate Brevo with Odoo? Businesses using Odoo already manage their CRM, sales, inventory, and accounting in one place. By connecting Brevo to Odoo, you extend that power into email marketing automation. Instead of exporting contacts manually or switching between systems, everything stays synchronized automatically. Key benefits: * Centralized contact management * Real-time synchronization between Odoo and Brevo * Import & export of mailing lists and folders * Template synchronization * Campaign tracking within Odoo * Automated scheduled sync options * The integration eliminates data duplication and ensures your marketing campaigns are always using updated customer information. Seamless marketing automation, simplified. Brevo Connector for Odoo - key features. Process large data sync operations efficiently using queue management. Monitor logs and track synchronization activities for transparency and reliability.

TechyIce
Mar 17th, 2026
Brevo (Sendinblue) alternatives for transactional email services.

Brevo (Sendinblue) alternatives for transactional email services. March 17, 2026 Transactional email is the invisible engine behind modern digital experiences. From password resets and order confirmations to billing alerts and two-factor authentication, these messages must be delivered instantly and reliably. While Brevo (formerly Sendinblue) is a popular choice for transactional email services, it's far from the only option. Businesses often seek alternatives for better deliverability, pricing flexibility, advanced analytics, or developer-friendly APIs. TLDR: Brevo is a solid transactional email platform, but competitors like SendGrid, Mailgun, Amazon SES, Postmark, and MailerSend offer compelling alternatives. The best choice depends on your priorities - pricing, scalability, ease of integration, or deliverability. Some tools cater to developers with powerful APIs, while others focus on marketing-friendly dashboards. Below, TechyIce Website break down the top alternatives and compare their strengths to help you choose wisely. Let's explore the most reliable and feature-rich alternatives available today. Table of Contents What to look for in a transactional email service. Before diving into specific platforms, it's important to understand what separates great transactional email services from average ones. Key factors include: * Deliverability rates - High inbox placement and strong sender reputation. * Scalability - Ability to handle both small and enterprise-level email volumes. * API and SMTP integration - Developer-friendly documentation and robust APIs. * Analytics and reporting - Real-time tracking of opens, clicks, and failures. * Pricing transparency - Predictable costs, especially as your volume grows. * Security - Features like SPF, DKIM, DMARC, and dedicated IP options. Top Brevo (Sendinblue) alternatives. 1. SendGrid. Best for scalability and enterprise-level reliability SendGrid, now part of Twilio, is one of the most recognized transactional email providers worldwide. It offers both SMTP and RESTful API integration, making it easy for developers to send emails programmatically. Why choose SendGrid? * Exceptional scalability (handling billions of emails per day) * Advanced analytics and event webhooks * Dedicated IP addresses for reputation control * Strong global infrastructure Compared to Brevo, SendGrid often appeals more to larger businesses with complex infrastructure needs. However, smaller companies may find its pricing slightly higher at scale. 2. Mailgun. Best for developers and API-driven applications Mailgun is widely appreciated among developers for its powerful API, flexible architecture, and deep customization options. It offers advanced validation tools to improve email quality and reduce bounce rates. Notable features: * Email validation toolkit * Detailed log retention * Powerful routing capabilities * Flexible SMTP relay options If your team values technical control and detailed email tracking, Mailgun may feel more flexible than Brevo's interface-heavy dashboard. 3. Amazon simple email service (SES). Best for cost efficiency at massive scale Amazon SES is a cloud-based email service integrated into the AWS ecosystem. It's known for extremely competitive pricing, making it ideal for startups and high-volume businesses. Strengths include: * Low per-email cost * Seamless integration with AWS services * Scalable infrastructure * Flexible sending options The trade-off? SES can be less beginner-friendly. It requires technical setup and understanding of DNS configurations. If you're comfortable with AWS, it can significantly undercut Brevo in pricing. Image not found in postmeta 4. Postmark. Best for lightning-fast delivery and reliability Postmark focuses exclusively on transactional email, unlike some competitors that mix marketing and transactional emails on the same infrastructure. Key advantages: * Excellent inbox placement rates * Email streams to separate marketing and transactional traffic * Clear and simple pricing tiers * Highly responsive support If your business depends heavily on critical communications - like login codes or payment receipts - Postmark's specialization may give it an edge over Brevo. 5. MailerSend. Best modern UI and ease of use MailerSend is a newer transactional email solution that emphasizes simplicity and clean UI design. It blends developer functionality with user-friendly templates and analytics. What stands out: * Drag-and-drop email builder * Developer-focused APIs * Competitive pricing for SMBs * Built-in SMS and email integrations For small to medium businesses that find Brevo too marketing-focused but want something less technical than Amazon SES, MailerSend strikes a good balance. Comparison chart: top Brevo alternatives. | Service | Best For | Ease of Use | Scalability | Pricing Level | Standout Feature | | SendGrid | Enterprise & scale | Moderate | Very High | Medium to High | Global infrastructure | | Mailgun | Developers | Technical | High | Medium | Email validation tools | | Amazon SES | Budget & scale | Technical | Very High | Low | Ultra-low cost per email | | Postmark | Critical transactional email | Easy | High | Medium | Outstanding deliverability | | MailerSend | SMBs & startups | Easy | Medium to High | Affordable | Modern UI design | Pricing considerations. Pricing can vary significantly depending on email volume and features. Here's a simplified breakdown: * Low volume (under 50,000 emails/month) - MailerSend and Amazon SES are often the most cost-effective. * Medium volume (50,000-500,000 emails/month) - Mailgun and SendGrid provide robust analytics without massive cost increases. * Enterprise volume (500,000+ emails/month) - Amazon SES becomes extremely attractive due to its per-email pricing, though SendGrid competes through enterprise support and reliability. Unlike Brevo, which bundles transactional and marketing services together, some alternatives let you scale transactional email independently - potentially reducing unnecessary costs. Deliverability: why it matters most. No matter how feature-rich a provider is, deliverability remains the single most important metric. If your password resets or payment confirmations don't reach inboxes, customer trust quickly erodes. Top-performing alternatives like Postmark and SendGrid invest heavily in: * Dedicated IP options * Reputation monitoring * Feedback loop integrations * Automatic bounce handling Brevo performs solidly in this area, but companies with mission-critical systems often prefer providers that specialize exclusively in transactional traffic. Ease of integration and developer experience. APIs and SDKs define how quickly your team can implement a solution. Developers often evaluate: * Clarity of documentation * API response times * Webhook configuration * Sandbox environments * Error reporting systems Mailgun and SendGrid typically rank highest for API maturity. Amazon SES offers immense flexibility but requires greater technical expertise. If ease of onboarding is crucial, MailerSend or Postmark may shorten implementation time compared to Brevo. When should you switch from Brevo? Brevo remains a solid solution, especially if you want combined marketing automation and transactional capabilities under one platform. However, switching may make sense if: * You experience deliverability issues at scale * You need advanced developer controls * You want lower costs at high volume * You prefer a platform focused solely on transactional email Evaluate your current sending volume, integration complexity, and long-term growth projections before making the transition. Final thoughts. There's no one-size-fits-all transactional email service. While Brevo offers solid multi-purpose functionality, alternatives like SendGrid, Mailgun, Amazon SES, Postmark, and MailerSend provide specialized advantages depending on business needs. If cost efficiency is your main priority, Amazon SES may be unbeatable. If you require enterprise-grade reliability, SendGrid or Postmark are strong contenders. For developer-centric teams, Mailgun offers deep technical flexibility. And for startups or SMBs seeking simplicity, MailerSend presents an accessible and modern solution. Ultimately, the best alternative to Brevo depends on what you value most: price, power, performance, or simplicity. By understanding your requirements and comparing platforms carefully, you can choose a transactional email provider that not only meets your current needs - but scales effortlessly with your future growth.

Oscar Chat
Mar 10th, 2026
5 Best Chatra Alternatives for Ecommerce (2026)

5 best Chatra alternatives for ecommerce (2026). Chatra was a popular live chat tool known for its simple, clean interface and ecommerce-friendly features. But with Chatra being acquired by Brevo (formerly Sendinblue) and its standalone product evolving, many businesses are looking for alternatives that offer more AI capabilities, better pricing, or a more focused ecommerce experience. Whether you're currently using Chatra and want to switch, or you're evaluating live chat tools for the first time, this guide covers the 5 best Chatra alternatives for ecommerce stores in 2026. Matt Maloney, Prutha Parikh In Publication: ON March 10 2026 AI chatbot Table of contents Why look for Chatra alternatives? Chatra was beloved for its simplicity, but the market has shifted. Here are the main reasons businesses are exploring alternatives: * AI chatbot capabilities: Modern customers expect instant, AI-powered responses 24/7. Chatra's AI features are limited compared to newer platforms. * Pricing changes: After the Brevo acquisition, Chatra's pricing and feature set shifted, with some features now requiring the broader Brevo platform. * Ecommerce depth: Shopify and ecommerce integrations on newer platforms are more robust, with product recommendations, cart tracking, and order lookups. * All-in-one tools: Why use separate tools for chat, popups, and email when one platform can do it all? Quick comparison: top 5 Chatra alternatives. 1. Oscar Chat - Best overall Chatra alternative. Oscar Chat is the top Chatra alternative for ecommerce businesses in 2026. It combines everything you need - AI chatbot, live chat, and a popup builder - in a single, lightweight widget. Why Oscar Chat tops this list. Where Chatra gave you basic live chat with some automation, Oscar Chat gives you a genuinely intelligent AI that trains on your website content automatically. No building conversation flows, no scripting responses manually. The AI reads your product pages, FAQs, and policies, then answers customer questions accurately from day one. The built-in popup builder is a unique advantage no other chat platform offers. Create email capture forms, discount popups, exit-intent offers, and spin-the-wheel widgets - all from the same dashboard. For ecommerce stores focused on reducing cart abandonment, this is a game-changer. Key features. * AI chatbot that learns from your website automatically * Full live chat with seamless AI-to-human handoff * Built-in popup builder (email capture, discounts, announcements) * Native Shopify app with product catalog sync * Clean, modern widget that matches any brand * Free plan with AI chatbot, live chat, and popups included Pricing. Free plan available. Paid plans start at $33/month with generous AI message limits. Every plan includes live chat, AI chatbot, and popups - no hidden add-ons. Verdict: If you liked Chatra's simplicity but want more AI power and lead generation tools, Oscar Chat is the natural upgrade. Try it free. 2. Tidio - Best for Shopify chatbot automation. Tidio is a well-known live chat and chatbot platform popular with Shopify stores. It offers Lyro, an AI assistant that can handle customer queries, plus a visual chatbot builder for automated flows. * Lyro AI chatbot for automated responses * Visual chatbot flow builder * Shopify, WordPress, and WooCommerce integrations * Email and Messenger integration * Visitor tracking and analytics Where Tidio falls short. Tidio's pricing can get expensive quickly. The free plan is limited to 50 Lyro conversations/month. The Communicator plan ($25/month per seat) covers live chat but not AI. The Lyro AI add-on costs extra on top. For a small team, costs add up fast. There's also no popup builder - you'd need a separate tool for lead capture. Free plan available. Paid plans from $29/month. AI (Lyro) costs extra based on conversation volume. 3. Crisp - Best for startups needing a shared inbox. Crisp combines live chat with a shared inbox, knowledge base, and CRM. It's popular among startups and SaaS companies that want multiple support channels unified in one place. * Shared inbox (chat, email, Messenger, Instagram, WhatsApp) * Knowledge base builder * Basic chatbot with triggered messages * Co-browsing and screen sharing (higher plans) * Clean, modern interface Where Crisp falls short. Crisp's AI chatbot capabilities are basic compared to Oscar Chat or Tidio. The chatbot works on rules and triggers rather than natural language understanding. For ecommerce-specific features like product recommendations or cart recovery, Crisp doesn't offer much out of the box. Free plan for 2 agents. Pro plan at $25/month per workspace (4 agents included). Unlimited plan at $95/month. 4. LiveChat - Best for professional support teams. LiveChat is a mature, polished live chat platform built for customer support teams that need reliability, reporting, and a professional look. It's been around since 2002 and powers over 37,000 businesses. * Polished chat widget with rich media support * Advanced reporting and analytics * 200+ integrations (CRM, helpdesk, ecommerce) * Ticketing system built in * Chat routing and agent groups Where LiveChat falls short. LiveChat is primarily a live chat tool - AI chatbot functionality requires their separate product, ChatBot, which costs $52+/month on top of your LiveChat subscription. There's no free plan, and per-agent pricing means costs scale with your team size. For small businesses, it gets expensive quickly. No free plan. Starts at $20/month per agent (Starter). Business plan at $59/month per agent. ChatBot AI is a separate subscription. 5. Tawk.to - Best free live chat option. Tawk.to is the most popular free live chat software in the world. It offers a surprisingly full-featured live chat experience at no cost, making it a solid Chatra alternative for businesses on a tight budget. * Completely free live chat with unlimited agents * Knowledge base and ticketing included * JavaScript API for customization * Mobile apps for iOS and Android * Visitor monitoring and analytics Where Tawk.to falls short. Tawk.to's AI capabilities are minimal. There's no intelligent chatbot that can handle customer queries automatically. The widget design feels dated compared to modern alternatives. Revenue comes from paid add-ons like removing branding ($29/month) and hiring chat agents ($1/hour), so the "free" model has limitations. 100% free. Optional paid add-ons: remove branding ($29/month), hire agents ($1/hour). Detailed feature comparison. How to choose the right Chatra alternative. Picking the best alternative depends on what matters most to your business. Here's a quick decision framework: Choose Oscar Chat if... You want the best all-in-one solution. AI chatbot that trains automatically, live chat for your team, and popups for lead capture - all in one widget. Best value for ecommerce stores, especially on Shopify. Start free here. Choose Tidio if... You want a solid chatbot builder with visual flows plus AI, and you're willing to pay for AI conversations on top of your base plan. Choose Crisp if... You're a startup that needs a shared inbox across multiple channels (email, chat, social) and don't need advanced AI. Choose LiveChat if... You have a dedicated support team, need enterprise-grade reporting, and budget isn't the primary concern. Choose Tawk.to if... Budget is your top priority and you need basic live chat without AI automation. It's hard to beat free. Migration tips: moving from Chatra. Switching from Chatra to a new platform is straightforward. Here's what to keep in mind: * Export your data: Download your Chatra conversation history and contact list before deactivating. * Update your widget: Remove the Chatra code snippet and replace it with your new platform's code. Most platforms provide one-line installation. * Recreate automations: If you had triggered messages or auto-responses in Chatra, set them up in your new tool. With Oscar Chat, the AI handles most of this automatically. * Train your team: Give agents a quick walkthrough of the new dashboard. Most modern platforms are intuitive enough that this takes 15-30 minutes. * Test before going live: Send a few test messages to make sure everything works, then remove the old widget code. Final thoughts. Chatra was a great tool for its time, but the live chat and chatbot space has evolved dramatically. In 2026, businesses need AI-powered automation, not just basic chat. The platforms on this list all offer more than what Chatra provides, and several of them do it at comparable or lower prices. For the best overall Chatra replacement - especially if you run an ecommerce store - Oscar Chat gives you the most value with its unique combination of AI chatbot, live chat, and popup builder in one tool. Give it a try and see the difference AI-powered customer engagement can make.

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