Hightouch

Hightouch

Syncs live customer data across platforms

About Hightouch

Simplify's Rating
Why Hightouch is rated
A-
Rated B on Competitive Edge
Rated A on Growth Potential
Rated A on Differentiation

Industries

Data & Analytics

Enterprise Software

Healthcare

Company Size

201-500

Company Stage

Series C

Total Funding

$172.2M

Headquarters

San Francisco, California

Founded

2018

Overview

Hightouch syncs live customer data into various tools that businesses use, ensuring that this data is up-to-date and accessible across platforms. It operates in the Reverse ETL space, moving data out of warehouses into SaaS applications, which allows businesses to use their data in real-time for marketing and customer success. Hightouch serves a diverse range of clients, including healthcare providers and eCommerce businesses, while maintaining compliance with regulations like HIPAA. The company uses a subscription-based model, providing features like data syncing and security controls to enhance operational efficiency.

YC Company
Simplify Jobs

Simplify's Take

What believers are saying

  • AI-driven personalization enhances customer engagement and marketing efficiency for clients.
  • Composable CDPs allow businesses to build scalable, tailored data solutions with Hightouch.
  • Hightouch's recent $80M funding supports AI Decisioning product expansion and enterprise reach.

What critics are saying

  • Competition from established players like LiveRamp may impact Hightouch's market share.
  • Rapid expansion into AI decisioning could lead to integration challenges and service disruptions.
  • Economic downturns could affect client budgets, impacting Hightouch's subscription-based revenue.

What makes Hightouch unique

  • Hightouch specializes in Reverse ETL, moving data from warehouses to SaaS applications.
  • The platform supports HIPAA compliance, crucial for healthcare clients handling sensitive data.
  • Hightouch offers a subscription model with flexible integration options for diverse client needs.

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Funding

Total Funding

$172.2M

Above

Industry Average

Funded Over

5 Rounds

Notable Investors:
Series C funding is usually for startups that are doing well and are looking for more money to fuel major growth, such as acquiring other companies, expanding into global markets, or launching new product lines. Investors typically include larger venture capital firms and private equity.
Series C Funding Comparison
Above Average

Industry standards

$50M
$50M
Medium
$62M
SeatGeek
$80M
Hightouch
$100M
Oura

Benefits

Competitive salary - We offer competitive salary and meaningful equity. We also offer 401k for our US employees.

Remote friendly - Visit the San Francisco and New York headquarters up to 4x’s a year to bond with your fellow teammates.

Flexible PTO - Downtime is just as important as on time and your teammates will support you while you relax and recharge.

Wellness - We offer a monthly wellness stipend, wellness days each quarter, and virtual yoga classes.

Core benefits - For full-time US-based employees, we cover all health benefit premiums, 50% for dependents, and life insurance.

Parental leave - We value and support the family planning process. We provide up to 16 weeks for parents.

Growth & Insights and Company News

Headcount

6 month growth

-5%

1 year growth

-6%

2 year growth

-9%
Silicon UK
Apr 24th, 2025
Hightouch Awarded "Omnichannel Analytics Solution of the Year" By RetailTech Breakthrough

Hightouch, the pioneering data and AI agents platform for marketers, today announced it has been named "Omnichannel Analytics Solution of the Year" in the 3rd annual RetailTech Breakthrough Awards program conducted by RetailTech Breakthrough, a leading independent market intelligence organization that evaluates and recognizes standout retail technology companies, products, and services around the globe.

Market News 24
Apr 23rd, 2025
Revolutionize Your Marketing Strategy: AI Agents Speed Up Composable CDP Implementation by 7x for Enhanced Customer Insights

By partnering with Hightouch, Mammoth Growth is transforming how organizations implement data solutions, allowing them to launch Marketing campaigns that are not only timely but also hyper-personalized based on comprehensive insights.

Latin Business Today
Apr 11th, 2025
Hightouch Raises $80M for AI Decisioning

Hightouch raised $80 million in a Series C round at a $1.2 billion valuation, led by Sapphire Ventures. The funding will accelerate the adoption of its AI Decisioning product, which enhances personalized marketing by automating decision-making for optimal customer engagement. The platform is used by companies like PetSmart and Accor Hotels to improve customer loyalty and marketing efficiency. The investment will also support hiring and development to expand its enterprise reach.

Mi3
Mar 25th, 2025
Monks partners with Hightouch to offer APAC clients composable CDP and AI-decisioning solutions

Monks partners with Hightouch to offer APAC clients composable CDP and ai-decisioning solutions.

PR Newswire
Mar 12th, 2025
Hightouch Appoints Data Industry Veteran Lindsay McEwan as General Manager of EMEA

SAN FRANCISCO, March 12, 2025 /PRNewswire/ - Hightouch, the leading Composable CDP and AI Decisioning company, has appointed Lindsay McEwan as General Manager of EMEA.

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