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Hightouch

Reverse ETL data activation across SaaS

Overview

Hightouch creates a data activation platform that moves customer data from a data warehouse into the apps teams use every day. It specializes in Reverse ETL, taking data already stored in warehouses and syncing it to SaaS tools and operational systems so teams can act on real-time insights. This enables personalized marketing, better customer success, and stronger sales by keeping tools up to date with the latest customer information while supporting security and compliance for sensitive data like PII (including HIPAA considerations). The platform connects to sources and destinations, offers features for data syncing, security controls, and observability, and extends integrations with additional tools through extensions. Hightouch charges a subscription fee based on service level and the number of integrations. Its goal is to help businesses activate their data across tools to improve decision-making and operational efficiency.

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About Hightouch

Simplify's Rating
Why Hightouch is rated
B
Rated B on Competitive Edge
Rated A on Growth Potential
Rated C on Differentiation

Industries

Data & AnalyticsEnterprise SoftwareHealthcare

Company Size

501-1,000

Company Stage

Series D

Total Funding

$322.3M

Headquarters

San Francisco, California

Founded

2018

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Simplify's Take

What believers are saying

  • April 2026 Series D raised $150 million, validating demand and extending runway.
  • Lifecycle Studio launched June 2026 and Thumbtack cut campaign cycles from weeks to days.
  • Jitendra Kumar joined August 2026 from Google, strengthening agency distribution and enterprise credibility.

What critics are saying

  • Salesforce and Adobe can bundle activation, creative, and CRM workflows into existing contracts.
  • AI marketing products commoditize fast, pressuring Hightouch to prove measurable revenue lift by 2027.
  • If campaign automation disappoints, Hightouch remains a $2.75 billion feature layer, not the system.

What makes Hightouch unique

  • Warehouse-native activation keeps customer data governed without copying into brittle CDPs.
  • Agentic Marketing Platform spans Ad Studio, Lifecycle Studio, and existing enterprise stacks.
  • Trade Desk partnerships and identity tools deepen Hightouch's control of first-party activation workflows.

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Funding

Total Funding

$322.3M

Above

Industry Average

Funded Over

7 Rounds

Notable Investors:
Series D funding is typically for companies that are already well-established but need more funding to continue their growth. This round is often used to stabilize the company or prepare for an IPO.
Series D Funding Comparison
Above Average

Industry standards

$77M
$70M
$80M
$100M
$150M

Benefits

Competitive salary - We offer competitive salary and meaningful equity. We also offer 401k for our US employees.

Remote friendly - Visit the San Francisco and New York headquarters up to 4x’s a year to bond with your fellow teammates.

Flexible PTO - Downtime is just as important as on time and your teammates will support you while you relax and recharge.

Wellness - We offer a monthly wellness stipend, wellness days each quarter, and virtual yoga classes.

Core benefits - For full-time US-based employees, we cover all health benefit premiums, 50% for dependents, and life insurance.

Parental leave - We value and support the family planning process. We provide up to 16 weeks for parents.

Growth & Insights and Company News

Headcount

6 month growth

↑ 1%

1 year growth

↑ 0%

2 year growth

↑ 1%
Business Wire
Oct 7th, 2026
Hightouch appoints Matthew Lubeck as general manager for EMEA after $150M Series D

Hightouch, a data and AI marketing platform, has appointed Matthew Lubeck as general manager for EMEA. Based in London, Lubeck will oversee all go-to-market functions across the region. Lubeck brings 20 years of experience in marketing technology and consumer brands. He previously led EMEA business at Amperity and held leadership roles at L'Oréal and Estée Lauder Companies. The appointment follows Hightouch's more than 100 per cent growth in each of the past two years and its $150 million Series D funding round earlier this year. Hightouch has offices in London and Paris, with native-speaking teams across multiple European markets and a growing presence in the Middle East through a new Dubai team.

Music Business Worldwide
Sep 15th, 2026
Suno hires ex-Hightouch CFO Cherry Miao as its first finance chief: 'Music is one of the things that makes humans human'

Suno hires ex-Hightouch CFO Cherry Miao as its first finance chief: 'Music is one of the things that makes humans human' September 15, 2026 Cherry Miao has joined Suno as the AI music company's first Chief Financial Officer. That's according to Miao, who announced the appointment in a LinkedIn post on Monday (September 14). She joins from Hightouch, the data and AI marketing company, where she was CFO. Wrote Miao: "I'm thrilled to share that I've joined Suno, the AI music company, as their first CFO. "I'm not joining Suno because it's one of the fastest-growing companies of all time (though it is!). I'm joining because my daughter started singing before she started talking. "Music is one of the things that makes humans human, and I'm deeply committed to the mission of using technology to bring more people the joy of creative expression. "On an internet that pushes us to mindlessly consume, more than 100 million people have used Suno to make something instead. A world centered on creation and expression is the world I want my daughter to live in." In her post, Miao thanked Suno's founding team, linking to the profiles of co-founders Mikey Shulman, Martin Camacho, and Georg Kucsko. She also thanked people at Menlo Ventures, Bond Capital, Forerunner, IVP, Lightspeed, and Matrix, all of which have invested in Suno. That round was led by Bond Capital, alongside IVP, Forerunner, Union Square Ventures, Alkeon, and Quiet, with participation from existing investors Matrix, Lightspeed, Menlo Ventures, and Schroders Capital. It more than doubled Suno's valuation from the $2.45 billion it reached after a $250 million Series C round in November 2025. Co-founder and CEO Mikey Shulman said at the time that over 100 million people had used the platform. Suno runs a free tier alongside a Pro plan at $10 per month and a Premier plan at $30 per month. The company counted around 200 employees in June and planned to grow headcount by as much as 70% by the end of the year, according to Bloomberg. Miao is the latest senior appointment at Suno, which hired former Merlin CEO Jeremy Sirota as Chief Commercial Officer in February. Paul Sinclair, who spent over two decades at Warner Music Group, joined Suno as Chief Music Officer in July 2025. Miao oversaw finance, legal, data, and revenue operations at Hightouch, and had been both a customer and an angel investor in the company before joining it, CFO.com reported in October 2025. Her previous employers include Headway and Accel. Suno launched its v6 suite of AI music models on Wednesday (September 9), developed with what the company called its industry partners, including Warner Music Group, BMG, and Believe. Suno settled WMG's copyright lawsuit in November 2025, in a deal that also saw it acquire concert-discovery platform Songkick from the major. It signed a licensing deal with BMG on August 12, and another with Believe on September 8. Universal Music Group and Sony Music Entertainment remain plaintiffs in the RIAA-coordinated copyright case filed against Suno in Boston in June 2024. Fact discovery in that case closes on September 30. Suno lost a first-instance copyright case brought by Germany's GEMA at the Munich Regional Court on July 31, and said in a statement at the time that it disagreed with the ruling and was "evaluating all available options, including an appeal." Denmark's Koda sued the company in Copenhagen in November 2025, and Canada's SOCAN filed a claim in the Federal Court of Canada on September 2. Round Hill Music sued the company and data-scraping firm Bright Data on August 17, seeking damages the publisher says could approach or exceed $1 billion. "I'm so so amped to do the best work of my career alongside you all," Miao wrote of the Suno team.Music Business Worldwide

Adweek
Aug 25th, 2026
$2.75B AI startup Hightouch poaches Google's agency whisperer Jitendra Kumar.

$2.75B AI startup Hightouch poaches Google's agency whisperer Jitendra Kumar. Kumar's remit is to establish inroads with the gatekeepers of advertising's biggest budgets. 5 hours ago The future of brands gets decided here. Join the industry's top marketers at Brandweek for the ideas, insights, and connections shaping what's next. Get your ticket. Hightouch, the customer-data-platform-turned-agentic-marketing-system that in April closed a $150 million Series D, is bringing on Google's agency heavyweight Jitendra Kumar to make inroads with the industry's biggest agencies, brands, and tech partners. Kumar is a 20-year Google veteran; most recently, he oversaw U.S. agency partnerships for Google Customer Solutions. Now, as Hightouch's first head of commercial for advertising, Kumar will develop and manage partnerships with big agencies and brands, and help them apply data and AI capabilities across their media workflows. The appointment arrives at a moment of high momentum for the nascent company, which emerged from the startup incubator Y Combinator in 2018. Kendra Barnett is Adweek's senior tech reporter. Recommended videos

MR Web
Aug 25th, 2026
Daily research news online.

Daily research news online. The global MR industry's daily paper since 2000. Follow DRNO on... Former Google partnerships Head joins Hightouch. August 25 2026 Californian marketing data firm Hightouch has appointed twenty-year Google veteran Jitendra Kumar as Head of Commercial, Advertising. Hightouch's 'AI Decisioning' lifecycle marketing solution was launched in 2024, and builds an agentic marketing platform on top of a comprehensive enterprise context layer for each individual client. The platform then continuously experiments with messaging, timing and channel decisions to optimize them for every customer. Earlier this year, the company secured $150 million in Series D financing, valuing it at $2.75 billion. Kumar (pictured) most recently led Google's US agency partnerships - previous roles included Account Manager, Head of New Product Incubation and Head of Industry for verticals including Media & Entertainment and Healthcare / Pharma. In his new role he will lead Hightouch's work across agencies, brands and advertising platforms, focused on how first-party data + AI agents can reshape the media workflow. He will also support broader awareness and adoption of Hightouch's advertising capabilities, including Ad Studio. 'Jitendra understands advertising from nearly every angle,' says Tejas Manohar, co-founder and Co-CEO of Hightouch, 'and he has spent his career helping some of the largest marketers and agencies navigate major shifts in technology. We believe AI is going to fundamentally change how agencies and marketing teams operate. The opportunity isn't simply to automate the workflows marketers already have, but to give them entirely new ways to turn their data, strategy and creativity into action. Jitendra brings the experience and perspective we need as we build that future across advertising.' Web site: www.hightouch.com. All articles 2006-23 written and edited by Mel Crowther and/or Nick Thomas, 2024- by Nick Thomas, unless otherwise stated. Most viewed items in the last week... Each (*) indicates > 1,000 views. Select a region below...

ZenTech Academy
Aug 8th, 2026
ChatGPT ads arrive in Brazil as OpenAI adds conversion tools and carousels - unite.ai.

ChatGPT ads arrive in Brazil as OpenAI adds conversion tools and carousels - unite.ai. OpenAI's advertising build-out has crossed into Latin America. The company's Ads Manager availability page, updated on August 6, 2026, now lists Brazil as available to advertisers, with Mexico marked "coming soon" - completing a market set that already spans the United States, Canada, the United Kingdom, Japan, Korea, Australia, and New Zealand. The expansion lands alongside a round of product upgrades. As Business Insider first reported, citing an email OpenAI sent advertisers on August 5, 2026, the company is adding campaign optimization for specific conversions such as sales and sign-ups, a carousel format showing multiple products from a single advertiser, and new measurement integrations with adtech firms Hightouch and Triple Whale. A company spokesperson confirmed the email's contents to the outlet. The new features fill out a stack that is becoming legible as a real product rather than an experiment. OpenAI's advertiser documentation already specifies cost-per-thousand-impressions and cost-per-click buying, a relevance-weighted second-price auction, and conversion measurement through Ads Manager Beta - the mechanics of a self-serve platform, now arriving at the pace ChatGPT itself keeps adding features for the free users who see the ads. OpenAI's advertising terms now define "sponsored agents" The clearest signal of where the ad product goes next sits in OpenAI's own paperwork. The company's Ad Tools Terms, published July 31, 2026, contain a full section on "Sponsored Agents," defined as "advertiser-sponsored conversational experiences that allow users to interact with an AI-generated representative for an Advertiser's business, products, or services." The terms treat such an agent as something the advertiser is responsible for, as if it had built the agent itself (content, configurations, actions, and output included) and fold any legal claim about it into the same indemnification framework that covers ordinary ads. That is contract language written for a format that does not publicly exist yet, alongside sections governing conversion tools, audience data uploads, and AI-generated creative. The limits OpenAI has put in writing. The ads remain a test with defined boundaries. Per OpenAI's help center, only Free and Go plan users see ads; Plus, Pro, Business, Enterprise, and Edu accounts do not. Ads are excluded for accounts identified as under 18, kept away from sensitive topics such as personal health, mental health, and politics, and advertisers receive only aggregate performance data such as views and clicks. Free users can also opt out entirely by accepting lower message limits and reduced feature access, an ads-free tier OpenAI describes as the standing alternative to paying for Plus or Pro. Mexico is the one announced market still waiting: OpenAI's availability page carries no date for it beyond "coming soon," and says advertisers elsewhere can register interest through its advertiser form as testing expands.

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