Overview
Shiftsmart runs a digital marketplace that connects workers with flexible, temporary shifts for large brands, government agencies, and nonprofits. Workers sign up, browse available shifts, and pick those that fit their schedules, while businesses post shift needs and get matched with suitable workers; the platform also offers scheduling and optional workforce management tools. It differentiates itself by serving bigger organizations with a scalable, flexible workforce and by its Get Shift Done social program that supports nonprofits and raises stability for workers. The goal is to provide a reliable, flexible staffing solution for businesses while giving workers more control over their schedules and making a positive social impact.
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Simplify's take
What believers are saying
- In March 2025, a Dallas jury awarded Shiftsmart roughly $14 million against Dynata.
- Deloitte ranked Shiftsmart North America's 96th fastest-growing company in 2026.
- UNLEASH said Shiftsmart's 2026 funding supports healthcare expansion and hiring.
What critics are saying
- California settlement approval on April 3, 2026 exposes wage-classification liability across worker markets.
- BBB logged 1,117 complaints and an F rating by September 2026.
- September 2026 reviews describe unpaid shifts and broken AI-only support, driving churn.
What makes Shiftsmart unique
- Shiftsmart turns shifts into inventory for employers like Deloitte, Humana, Subway, and Airbnb.
- Aakash Kumar sells shift-level staffing, expanding labor supply without full-time hires.
- Its marketplace spans retail, healthcare, government, and nonprofits across 50-plus countries.
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