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Sprinklr specializes in customer experience management (CXM) by utilizing artificial intelligence (AI) to help businesses and government agencies engage with their audiences. The platform analyzes real-time data from social media and other digital channels, providing actionable insights that improve customer service and manage online reputation. Unlike many competitors, Sprinklr offers a subscription-based model with various service tiers, allowing clients to select the level of analytics and support that suits their needs. The goal of Sprinklr is to empower organizations across different industries, including retail, technology, finance, and public sector, to make informed decisions and enhance their customer interactions.
Company Stage
Series F
Employees
1,001-5,000
Industries
Government & Public Sector, Consumer Software, AI & Machine Learning
Total Funding
$423.7M
Headquarters
N/A
Founded
2009
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