Sprinklr

Sprinklr

Customer experience management using AI technology

About Sprinklr

Simplify's Rating
Why Sprinklr is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Rating Differentiation

Industries

Government & Public Sector

Enterprise Software

AI & Machine Learning

Company Size

1,001-5,000

Company Stage

IPO

Total Funding

$562.7M

Headquarters

New York City, New York

Founded

2009

Overview

Sprinklr specializes in customer experience management (CXM) by utilizing artificial intelligence (AI) to enhance digital marketing and customer service. The platform helps businesses and government agencies analyze real-time data from social media and other digital channels, providing insights that improve customer engagement and online reputation management. Sprinklr serves large enterprises and government organizations across various industries, including retail, technology, finance, and public sector. Its subscription-based business model offers different service tiers, allowing clients to select the level of analytics and customer care solutions that best meet their needs. The goal of Sprinklr is to empower organizations to understand and connect with their audiences more effectively.

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for AI-driven CX solutions boosts Sprinklr's market potential.
  • Recognition as a 'Market Leader' could attract more enterprise clients.
  • Hybrid subscription models offer opportunities for innovative pricing strategies.

What critics are saying

  • Emerging AI-driven platforms like boost.ai pose competitive threats to Sprinklr.
  • Adapting to hybrid subscription models may impact Sprinklr's revenue streams.
  • Rapid AI evolution requires significant investment, posing financial risks.

What makes Sprinklr unique

  • Sprinklr leverages AI to provide real-time insights from diverse digital channels.
  • The platform offers tiered services, catering to both small and large organizations.
  • Sprinklr's integration with Bluesky enhances its social media management capabilities.

Help us improve and share your feedback! Did you find this helpful?

Funding

Total Funding

$562.7M

Above

Industry Average

Funded Over

9 Rounds

Notable Investors:
IPO funding comparison data is currently unavailable. We're working to provide this information soon!
IPO Funding Comparison
Coming Soon

Benefits

Compensation & Equity

Health & Wellness

Holiday & Unlimited PTO

Learning & Growth

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

1%

2 year growth

0%
MarTech 360
Feb 14th, 2025
Sprinklr Announces New Integration with Bluesky for Insights and Publishing

Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, announced a new integration with Bluesky for insights and content publishing.

PYMNTS
Feb 13th, 2025
Beyond Flat Fees: The Rise Of Hybrid Subscription Models

New models. New ads. New pricing tiers. The subscription economy has been active, to say the least, with YouTube CEO Neal Mohan revealing TV screens have now surpassed mobile as the primary device for YouTube viewing in the U.S. This milestone shows YouTube is no longer just a video platform — as Mohan noted: “YouTube is the new television.”Shifting Strategies in the Subscription EconomyThe subscription economy continues to evolve, presenting both challenges and opportunities for businesses and consumers alike. With the global subscription market projected to reach $1.5 trillion this year, according to DarwinCX, companies are refining their strategies to attract and retain customers.Emerging Price ModelsThe subscription industry is witnessing a shift toward more flexible and diverse pricing models

HR Tech Wire
Feb 13th, 2025
Sprinklr Announces New Integration with Bluesky for Insights and Publishing

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced a new integration with Bluesky for insights and content publishing.

MarketScreener
Jan 13th, 2025
Sprinklr Announces Executive Changes

Sprinklr announced the appointment of Joy Corso as Chief Administrative Officer, effective immediately.

Business Wire
Dec 11th, 2024
Sprinklr Named a Leader in Q4 2024 Social Suites Report by Independent Research Firm

Sprinklr named a Leader in Q4 2024 Social Suites report by independent research firm.

Recently Posted Jobs

Sign up to get curated job recommendations

There are no jobs for Sprinklr right now.

Find jobs on Simplify and start your career today

💡
We update Sprinklr's jobs every 8 hours, so check again soon! Browse all jobs →