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About Sprinklr
Industries
Government & Public Sector
Enterprise Software
AI & Machine Learning
Company Size
1,001-5,000
Company Stage
IPO
Total Funding
$562.7M
Headquarters
New York City, New York
Founded
2009
Overview
Sprinklr specializes in customer experience management (CXM) by utilizing artificial intelligence (AI) to enhance digital marketing and customer service. The platform helps businesses and government agencies analyze real-time data from social media and other digital channels, providing insights that improve customer engagement and online reputation management. Sprinklr serves large enterprises and government organizations across various industries, including retail, technology, finance, and public sector. Its subscription-based business model offers different service tiers, allowing clients to select the level of analytics and customer care solutions that best meet their needs. The goal of Sprinklr is to empower organizations to understand and connect with their audiences more effectively.
Simplify's Take
What believers are saying
- Growing demand for AI-driven CX solutions boosts Sprinklr's market potential.
- Recognition as a 'Market Leader' could attract more enterprise clients.
- Hybrid subscription models offer opportunities for innovative pricing strategies.
What critics are saying
- Emerging AI-driven platforms like boost.ai pose competitive threats to Sprinklr.
- Adapting to hybrid subscription models may impact Sprinklr's revenue streams.
- Rapid AI evolution requires significant investment, posing financial risks.
What makes Sprinklr unique
- Sprinklr leverages AI to provide real-time insights from diverse digital channels.
- The platform offers tiered services, catering to both small and large organizations.
- Sprinklr's integration with Bluesky enhances its social media management capabilities.
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Funding
Total Funding
$562.7M
Above
Industry Average
Funded Over
9 Rounds
Battery VenturesBenefits
Compensation & Equity
Health & Wellness
Holiday & Unlimited PTO
Learning & Growth
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 1%2 year growth
↑ 0%Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, announced a new integration with Bluesky for insights and content publishing.
New models. New ads. New pricing tiers. The subscription economy has been active, to say the least, with YouTube CEO Neal Mohan revealing TV screens have now surpassed mobile as the primary device for YouTube viewing in the U.S. This milestone shows YouTube is no longer just a video platform — as Mohan noted: “YouTube is the new television.”Shifting Strategies in the Subscription EconomyThe subscription economy continues to evolve, presenting both challenges and opportunities for businesses and consumers alike. With the global subscription market projected to reach $1.5 trillion this year, according to DarwinCX, companies are refining their strategies to attract and retain customers.Emerging Price ModelsThe subscription industry is witnessing a shift toward more flexible and diverse pricing models
Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced a new integration with Bluesky for insights and content publishing.
Sprinklr announced the appointment of Joy Corso as Chief Administrative Officer, effective immediately.
Sprinklr named a Leader in Q4 2024 Social Suites report by independent research firm.
There are no jobs for Sprinklr right now.
Find jobs on Simplify and start your career today
About Sprinklr
Industries
Government & Public Sector
Enterprise Software
AI & Machine Learning
Company Size
1,001-5,000
Company Stage
IPO
Total Funding
$562.7M
Headquarters
New York City, New York
Founded
2009
There are no jobs for Sprinklr right now.
Find jobs on Simplify and start your career today