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About Sprinklr
Industries
Government & Public Sector
Enterprise Software
AI & Machine Learning
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
New York City, New York
Founded
2009
Overview
Sprinklr specializes in customer experience management (CXM) by utilizing artificial intelligence (AI) to enhance digital marketing and customer service. The platform helps businesses and government agencies analyze real-time data from social media and other digital channels, providing insights that improve customer engagement and online reputation management. Sprinklr primarily serves large enterprises and government organizations, offering a subscription-based service with various tiers that cater to different needs, from basic analytics to advanced customer care solutions. This model ensures a steady revenue stream and allows clients to select the level of service that best fits their requirements. Sprinklr's goal is to empower organizations to better understand and connect with their audiences across multiple industries, including retail, technology, finance, and the public sector.
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Simplify's Take
What believers are saying
- AI-driven customer service solutions are expected to grow significantly by 2031.
- The evolving subscription economy allows Sprinklr to innovate its pricing models.
- Recognition as a leader in Social Suites enhances Sprinklr's competitive edge.
What critics are saying
- Hybrid subscription models may challenge Sprinklr's existing revenue strategies.
- Intensifying competition from AI-driven platforms like boost.ai and Puzzel.
- New executive appointments could lead to misaligned strategic shifts.
What makes Sprinklr unique
- Sprinklr leverages AI to provide real-time insights from diverse digital channels.
- The platform offers tiered services, catering to both small and large organizations.
- Sprinklr's integration with Bluesky enhances its content publishing capabilities.
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Funding
Total Funding
$844.5M
Above
Industry Average
Funded Over
9 Rounds
Battery VenturesBenefits
Compensation & Equity
Health & Wellness
Holiday & Unlimited PTO
Learning & Growth
Growth & Insights and Company News
6 month growth
↑ 1%1 year growth
↑ 2%2 year growth
↑ 4%witnessed it ourselves when TopRank Marketing partnered with Sprinklr on the award-winning Socialverse campaign, which focused heavily on the growing role of AI technology for sales and marketing on social media.
Cibc World Markets Corp invests $92,000 in Sprinklr, Inc. (NYSE:CXM).
Sprinklr appoints Amjad Al Sabbah as Group Vice President for the Middle East and Africa.
Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, announced a new integration with Bluesky for insights and content publishing.
New models. New ads. New pricing tiers. The subscription economy has been active, to say the least, with YouTube CEO Neal Mohan revealing TV screens have now surpassed mobile as the primary device for YouTube viewing in the U.S. This milestone shows YouTube is no longer just a video platform — as Mohan noted: “YouTube is the new television.”Shifting Strategies in the Subscription EconomyThe subscription economy continues to evolve, presenting both challenges and opportunities for businesses and consumers alike. With the global subscription market projected to reach $1.5 trillion this year, according to DarwinCX, companies are refining their strategies to attract and retain customers.Emerging Price ModelsThe subscription industry is witnessing a shift toward more flexible and diverse pricing models
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About Sprinklr
Industries
Government & Public Sector
Enterprise Software
AI & Machine Learning
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
New York City, New York
Founded
2009
There are no jobs for Sprinklr right now.
Find jobs on Simplify and start your career today
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