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UserGems

CRM lead generation via job-change monitoring

Overview

UserGems is a SaaS CRM add-on that helps sales teams spot opportunities by tracking job changes of their most valuable customers. It detects when former customers move to new roles or companies and converts those signals into hot leads ready for re-engagement. The software integrates with existing CRMs, automatically enrolling these leads into pre-made sales sequences to save time. It also identifies new executives at current accounts to help prevent churn, with a focus on high data quality and dedicated customer success support.

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About UserGems

Simplify's Rating
Why UserGems is rated
B
Rated B on Competitive Edge
Rated A on Growth Potential
Rated C on Differentiation

Industries

Data & AnalyticsEnterprise Software

Company Size

51-200

Company Stage

Series A

Total Funding

$24.9M

Headquarters

San Francisco, CA

Founded

2019

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Simplify's take

What believers are saying

  • September 2026 MCP launch expands usage beyond the app into daily AI workflows.
  • HubSpot reported six to eight times more meetings after adopting contact-level intent.
  • Docebo cited 56% of BDR activity driven by UserGems, proving strong customer stickiness.

What critics are saying

  • Salesforce, HubSpot, and Outreach can bundle competing signal automation into existing workflows.
  • MCP commoditizes product access; customers can replicate prompts once signals and logic leak.
  • If AI agents underperform, UserGems becomes a workflow wrapper with weak switching costs.

What makes UserGems unique

  • UserGems now embeds its GTM brain inside Claude and ChatGPT via MCP, September 2026.
  • Its signal stack combines job changes, web intent, and transparent AI scoring for actioning.
  • Docebo and HubSpot publicly credited UserGems with multi-fold meeting and pipeline lifts.

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Funding

Total Funding

$24.9M

Meets

Industry Average

Funded Over

4 Rounds

Series A funding typically happens when a startup has a product and some customers, and now needs funding to scale. This money is usually used to grow the team, expand marketing, and improve the product. Venture capital firms are frequently the main investors here.
Series A Funding Comparison
Above Average

Industry standards

$15M
$8.2M
$15M
$20M
$30M

Benefits

  • Remote Work Options
  • Flexible Work Hours

Growth & Insights and Company News

6 month growth

1%

1 year growth

0%

2 year growth

0%
UserGems
Mar 20th, 2026
UserGems launches their new webinar series "Brains of GTM"

UserGems launches their new webinar series "Brains of GTM" Company News Published On Mar 20, 2026 Share the love [San Francisco, CA] - UserGems, the AI command center for outbound and ABM, today announced the launch of Brains of GTM, a new webinar series that puts the microphone in front of revenue leaders who are running successful signal-based, AI-powered GTM plays. The first session featured two influential leaders in B2B revenue: Mark Kosoglow, CRO at Docebo, and Kevin Driscoll, Head of Global ABM at Datadog. Together, they shared how they each built what they call a "GTM brain", an intelligent system that sits between their CRM and their execution tools, continuously processing signals, scoring accounts, and telling their teams exactly who to contact, what to say, and when to act. The results speak for themselves. Using UserGem's Kosoglow's team at Docebo went from sub-2% to 11-16% reply rates, generated over 100 enterprise opportunities in their first six months, and saw reply rates jump 30x in two weeks after enabling localized sequences in European markets, all without adding headcount. Driscoll's team with his self-made "brain" at Datadog is now booking 25-plus meetings per week with Fortune 500 companies, and at one point was booking so many meetings that RevOps had to revise their monthly quota targets mid-year. "I would say UserGems was a tool for us before we leveraged it in a strategic fashion," said Kosoglow. "This is now much more than a tool. It is something that would be almost impossible for us to pull out now. It's so integral to our success." At the core of both systems is the same principle: stop making reps do things machines can do better. Kosoglow's VP of Business Development puts it in terms of five decisions every BDR makes on every outreach, which account, which persona, which message, which cadence, which CTA. Kosoglow's team automated all five using UserGems' Data Agents and Intelligence Agents, which ingest first and third-party signals, score and prioritise every contact, and queue personalised, AI-written sequences directly into Outreach. Today, 56% of all BDR activity at Docebo is driven by the brain, with 14,500-plus contacts actively moving through it, and 80% of rep time is spent on the top 20% of highest-converting accounts. Driscoll took a complementary approach on the marketing side. Rather than warming accounts and calling it done, his team runs Pipeline Generation Days, structured sprints where SDRs are handed pre-built contact lists and AI-generated messaging and given one objective: book meetings. His ABM motion layers in surround-sound advertising across Meta, Reddit, and Google (because, as he noted, his technical ICP doesn't live on LinkedIn), hyper-personalised microsites built for each individual account, and a custom signal-scraping system that monitors Reddit and Downdetector for prospect outages, what he calls "signal alpha," the competitive moat that no one else has thought to build. "There's no such thing as a bad meeting," Driscoll said. "Even meetings that are unproductive give you more information than you had before. If you get meetings, the pipe will take care of itself." The Brains of GTM series was created in response to what UserGems identified as a gap in the market: an overwhelming volume of theoretical content about AI, signals, and GTM orchestration, with a need for more practical evidence of what it actually looks like to build and run these systems at scale. "We wanted to move past the theoretical and get stuck into the practical," said Martha Whiting, Content Marketing Manager at UserGems. "Every revenue team today has a system of record and a system of action. What most teams are missing is the intelligence layer in between, the brain that knows what's happening right now and what should happen next. That's what this session is about: the people who have actually built that brain." The next session in the Brains of GTM series will be announced shortly. The full recording of the first session is now available on YouTube. About UserGems. UserGems is the AI Command Center for B2B revenue teams, the brain that sits between your CRM and execution tools. UserGems unify signals, prioritize buyers using transparent AI scoring, and deploy AI agents (Gem-E) to automate outbound and ABM execution. Customers include Mimecast, Workday, Salesloft, Sendoso. Learn more at www.usergems.com. Want to read more UserGems news? UserGems got more for you. UserGems' Gem-E AI agent achieves 11-20% reply rates by stacking signals across email sequences Company News UserGems wins 6 RepVue Reppy Awards, ranks in the top 5% of all sales organizations Company News UserGems announces major AI Command Center enhancements: Contact-level intent, transparent scoring, and Chrome extension Company News

UserGems
Aug 19th, 2025
Double your pipeline with the same team.

[San Francisco, CA] - UserGems, the AI-powered signal-based outbound platform, today announced a strategic partnership with Vector, a leader in contact-level website visitor identification.

UserGems
Feb 6th, 2024
Use the new UserGems Analytics Dashboard for smarter pipeline strategies

That's why Usergems is so excited to announce its updated analytics dashboard!

PRLog
Nov 8th, 2023
Usergems Announces Partnership And Integration With Salesloft

SAN FRANCISCO - Nov. 8, 2023 - PRLog -- UserGems, a software that helps companies monitor job changes of their most valuable buyers, announced a product partnership and integration with Salesloft, an AI-powered global revenue workflow platform.This integration automatically prioritizes UserGems job-change leads and adds them to relevant, pre-written Salesloft cadences. UserGems syncs over ten cadences for companies directly in Salesloft, so they don't have to start from scratch.Sales leaders shared that their biggest challenge is getting sales reps to act on sales signals quickly and consistently. This integration removes manual tasks and surfaces job-change signals directly in Salesloft. Sales reps will now have more time for selling activities."Our reps had their attention split between multiple channels before adding UserGems. Pushing UserGems job-change leads directly to our Salesloft cadences helps the team stay focused on the work that will have the most impact," said Greg Johnson, Marketing Operations Manager at Support Logic.UserGems is one of 15 partner integrations with Salesloft Rhythm, an AI engine that ingests buyer signals from across the Salesloft platform and partner integrations to translate them into the most immediate and impactful seller actions in a single prioritized workflow customized to each seller."We've found that companies actioning job-change signal at scale add more than 10% to their pipeline

UserGems
Nov 7th, 2023
UserGems Announces Partnership and Integration with Salesloft

San Francisco, November 7, 2023 - UserGems, a software that helps companies monitor job changes of their most valuable buyers, announced a product partnership and integration with Salesloft, an AI-powered global revenue workflow platform.

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