Metropolitan Community College

Public community college serving metro Omaha, Nebraska

Re-Entry Assistant

Administrative SupportConfirmed live in the last 24 hours

Full-timeNebraska, USA$17.58

About the Job

Requirements

A high school diploma or GED is required.
Two years of work-related experience is required; an equivalent combination of education and work experience is considered.
The candidate must pass a background check.
Strong interpersonal and analytical skills are required.
Effective verbal and written communication skills are required.
Knowledge of Microsoft Office Suite and ability to use general office equipment, including a telephone, computer, copier, and scanner, are required.
The candidate must be able to multitask and solve problems while working with a variety of personalities.
The candidate must be able to communicate and work effectively with people from diverse populations, cultures, and ethnicities.
The candidate must maintain accurate files and records with attention to detail.
The candidate must be able to work in a team-oriented environment and, at times, with limited supervision.
Knowledge of and compliance with FERPA confidentiality requirements are required.
The candidate must maintain a cooperative, professional demeanor in stressful situations.

Responsibilities

Provide support for re-entry initiatives and guide students and participants to appropriate services and support.
Answer telephone calls, greet visitors, direct them to appropriate areas, and answer general 180 Re-entry Assistance Program questions.
Maintain a welcoming environment, support building upkeep, and assist with work orders.
Distribute daily mail and update bulletin boards weekly.
Track communications from incarcerated people and maintain enrollment interest lists.
Assist with pantry maintenance and general duties.
Update paper and electronic files, including case notes and release verifications.
Support Computer Center activities by assisting with internet access and monitoring usage.
Support acquisition of basic needs, including public assistance applications, supporting documentation, and transportation needs.
Input noncredit worksheet data into the online system, create flyers, and type forms.
Assist with quarterly processes, including enrollment, grade reporting, and mailings.
Participate in departmental meetings, completion ceremonies, student appreciation events, and other events.
Attend work, activities, and functions consistently and dependably as scheduled or assigned.

Desired Qualifications

Lived experience related to the program is desired.

Classification

Regular

Minimum Pay

$17.58

Compensation will be commensurate with the level of the position, education, and experience.

JOB DESCRIPTION SUMMARY

The Re-entry Assistant provides support for all re-entry initiatives and provides guidance to students and participants, directing them to appropriate services and support, as needed. This position supports re-entry functions with answering the mainline, filing, typing, scheduling, photocopying, distributing mail, and assisting with Re-entry Center maintenance and upkeep.

The ideal candidate will possess lived experience related to the program.

ESSENTIAL POSITION FUNCTIONS:

Performs duties to include answering telephone; greeting visitors and directing to appropriate areas and answering general 180 Re-entry Assistance Program questions.
Maintains welcoming environment including building upkeep; assists with work orders.
Distributes daily mail and updates bulletin boards weekly.
Tracks communication from incarcerated population and maintains enrollment interest lists.
Assists with pantry maintenance and general duties.
Provides paper and electronic file updates including case noting and release verifications.
Supports Computer Center activities with internet access support and monitoring usage.
Provides support with basic needs acquisition to include public assistance applications, supportive documentation and transportation needs.
Inputs noncredit worksheet data into online system, creates flyers and types forms.
Assists with quarterly processes including enrollment, grade reporting and mailings.
Participates in various events including, but not limited to: departmental meetings, completion ceremonies, and student appreciation events.
Consistently and dependably attends work, activities, and functions as scheduled or assigned.

WORK ENVIRONMENT:

The schedule is Monday - Friday, 8am - 5pm

This is an on-premise position located on the Fort Omaha Campus

KNOWLEDGE, SKILLS AND ABILITIES:

Strong interpersonal and analytical skills.
Effective verbal and written communications skills.
Knowledge of Microsoft Office Suite and ability to use general office equipment including, but not limited to, telephone, computer, copier and scanner.
Strong multi-tasking and problem-solving skills while working with a variety of personalities on a daily basis.
Ability to communicate, effectively work and interact with a diverse population, various cultures and ethnicities.
Skilled in maintaining accurate files and records while paying close attention to detail.
Ability to work well in a team-oriented environment and, at times, with limited supervision.
Knowledge and compliance of FERPA laws regarding confidentiality.
Ability to maintain a cooperative, professional demeanor in stressful situations.

MINIMUM QUALIFICATIONS FOR EDUCATION AND EXPERIENCE:

High school diploma or GED.
Two (2) years of work-related experience.
Equivalent combination of education and/or work experience considered.
Must pass a background check.

The specific statements shown in each section of this description are not intended to be all inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. Metropolitan Community College recognizes that an individual with a disability may require an accommodation to enable the candidate to successfully perform a job function. Consideration will be given to reasonable accommodations.

About the Company

Metropolitan Community College

Public community college serving metro Omaha, Nebraska

Metropolitan Community College is a public community college serving the Omaha, Nebraska area that offers associate degrees, certificates, and workforce training across pathways such as business, health professions, information technology, skilled trades, creative arts, and human services. Operating multiple campuses—including a South Omaha Campus with an Automotive Training Center—it delivers instruction in person and online, alongside GED and ESL preparation, transfer programs to four-year institutions, and student supports such as tutoring, disability services, and library resources. What sets it apart is its emphasis on employer-aligned, workforce-focused training that connects students directly to in-demand careers, recognition for which included being named the 2026 ACT Workforce Innovation Champion. The goal is to provide accessible education and career pathways that meet the workforce needs of the greater Omaha community.

Company size: Not listed
Company stage: Grant
Total funding: $250K
Headquarters: Omaha, NE
Founded: Not listed

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