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Forter

Fraud prevention for online retailers

Implementation Engineer

Project ManagementConfirmed live in the last 24 hours
Full-timeSydney NSW, Australia

About the Job

Requirements

  • At least 5 years of experience managing complex, multi-stakeholder projects for enterprise customers, including engaging senior customer stakeholders and holding cross-functional teams accountable; project or program management is the core requirement.
  • A proven track record of running multiple concurrent projects, building structured project plans, and driving them to on-time completion.
  • Strong organisational skills and attention to detail, with a focus on delivery quality and customer experience.
  • A proactive and accountable approach, with the ability to drive projects forward independently.
  • Working technical fluency with API integrations, JavaScript, JSON concepts, and other web and database technologies sufficient to bridge technical and business conversations; hands-on build experience is not required.
  • Experience working in a multinational environment.

Responsibilities

  • Own end-to-end delivery of integration projects for a portfolio, serving as project lead and primary point of contact from kickoff through go-live.
  • Build, maintain, and drive project plans to completion; identify risks and blockers proactively and course-correct to protect timelines.
  • Lead project governance with customer stakeholders by setting agendas, tracking action items, and managing relationships with senior stakeholders and business users to maintain engagement and alignment through completion.
  • Coordinate with Sales, Solutions Consulting, Customer Success, and Analytics, including partnering with an Analytics Consultant to translate technical integration progress into insights that address customers' fraud prevention needs, remove obstacles, and meet agreed go-live dates.
  • Explain integration concepts, including API operations, JavaScript, JSON, and other web and database technologies, to technical and non-technical audiences.
  • Track and report project health and delivery metrics for the portfolio, flagging risks early in team meetings.
  • Contribute learnings from projects to the continuous improvement of Forter's implementation playbooks and processes.

Desired Qualifications

  • Previous experience in payments or ecommerce.
  • Proficiency in data analysis tools such as SQL and Python, and experience with customer segmentation or large-dataset trend analysis.

About the Company

Forter

Fraud prevention for online retailers

Forter provides a suite of fraud and abuse prevention services for online retailers in a B2B model. It offers identity protection, fraud management, abuse prevention, payment optimization, and chargeback recovery to secure online transactions and protect revenue. The product works in real time to make approve/decline decisions, prevent unauthorized access and fraudulent purchases, detect abuse by resellers, coupon and refund abuse, optimize payment flows to improve trust with banks and PSD2 compliance, and automate chargeback disputes. Forter differentiates itself by delivering an end-to-end, cloud-based platform tailored for ecommerce that combines identity protection with fraud and abuse controls and payment optimization, aiming to reduce fraud, cut chargebacks, and sustain high conversion. Its goal is to help online businesses grow their revenue while maintaining a smooth customer experience by minimizing fraud and abuse.

Company size
501-1,000
Company stage
Series F
Total funding
$528M
Headquarters
New York City, New York
Founded
2013

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