About the role:

We're looking for an Implementation Engineer to own the successful delivery of Forter integrations for newly signed and expanding customers. This is a project management-led role: you are the delivery owner for your portfolio, responsible for driving each integration from kickoff to go-live on time, with strong stakeholder alignment and a clear line of sight to business value for the customer.

You'll bring the organisational rigor and proactive ownership that turns a complex, multi-stakeholder go-live into a predictable, repeatable process.

What you'll be doing:

Own the end-to-end delivery of integration projects for your portfolio, acting as project lead and primary point of contact from kickoff through go-live.
Build, maintain, and drive project plans to completion, proactively identifying risks and blockers and course-correcting before they threaten timelines.
Lead project governance with customer stakeholders, setting agendas, tracking action items, and managing relationships with senior stakeholders and business users to keep them engaged and aligned through completion.
Coordinate cross-functionally with Sales, Solutions Consulting, Customer Success, and Analytics, including partnering with an Analytics Consultant to translate technical integration progress into insights that meet customers' fraud prevention needs, to remove obstacles and hit agreed go-live dates.
Serve as a technical translator on your projects, clearly articulating integration concepts (API operations, JavaScript, JSON, and other web/database technologies) to technical and non-technical audiences.
Track and report on project health and delivery metrics for your portfolio, flagging risks early in team meetings.
Contribute to the continuous improvement of Forter's implementation playbooks and processes, feeding back learnings from your projects.

What you'll need:

5+ years of experience managing complex, multi-stakeholder projects on behalf of Enterprise customers, including engaging senior customer stakeholders and holding cross-functional teams accountable; project/program management experience is the core requirement for this role.
A proven track record running multiple concurrent projects, building structured project plans, and driving them to on-time completion.
Excellent organisational skills and attention to detail, with a consistent focus on delivery quality and customer experience.
An owner's mindset: proactive, accountable, and comfortable driving a project forward without being told to.
Working technical fluency with API integrations, JavaScript, JSON concepts, and other web/database technologies, enough to bridge technical and business conversations; hands-on build experience is not required.
Experience working in a multinational environment.
Previous experience in payments or ecommerce is a plus.
Proficiency in data analysis tools (SQL, Python) and experience with customer segmentation or large dataset trend analysis is a plus.

About Us:

Commerce is evolving faster than the systems built to support it. Agentic AI is redrawing how people buy. Customer expectations have a new ceiling. And bad actors are evolving alongside every advancement.

Forter was built to meet this moment — and stay ahead of it.

We are a human-first, AI-built company. Our technology analyzes patterns across a network of over 2 billion shoppers, delivering identity intelligence across the entire commerce journey — from sign-up to checkout to returns — that protects revenue and unlocks great customer experiences simultaneously. With Forter, businesses know who to trust, whether it’s humans or the agents shopping for them. The result: zero friction for the customers who matter. No revenue left behind.

The world's most trusted brands — Nordstrom, Instacart, Priceline, Adobe, ASOS, and eBay among them — rely on Forter to get this right. Since 2013, we've raised $525M from investors including Tiger Global, Bessemer, Sequoia Capital, and Salesforce Ventures, and today we power commerce decisions for nearly 1 million businesses globally. We're more than fraud, payments and orchestration – we make trust a competitive advantage.

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

Great Place to Work Certification (2021, 2022, 2023, 2024, 2025)
Fortune’s Best Workplaces in NYC (2022, 2023, 2024 and 2025)
Forbes Cloud 100 (2021, 2022, 2023, 2024 and 2025)
Anti-Fraud Solution of the Year at the Payments Awards (2024)

Life as a Forterian:

Forterians are, genuinely, some of the best people you'll work with. Smart, curious, and deeply good humans who care about the work and each other. That's not an accident — it's something we've been intentional about since day one, and it's the thing people mention most when they talk about why they stay. When you're surrounded by people like this, doing work that actually matters, it changes what a job can feel like.

Forter was built on a simple but powerful conviction: when AI does its job, humans can do theirs better. That philosophy shapes our products and shapes how we work. AI is core to our workflows — not as a shortcut, but as a force multiplier that gives Forterians the space to focus their energy where human judgment is irreplaceable.

We're a global team of 500+ people, with regional headquarters in New York, Tel Aviv, London, and Singapore, and employee presence across the US, Canada, Germany, France, Japan, China, and Australia. Our teams are cross-functional by design, and the work you do here is visible, consequential, and connected to the outcomes that matter.

You'll have real ownership here and proximity to decisions. And we back that with investment in your growth — RSU offerings, L&D programs built around AI tools, and a culture of recognition rooted in our 4.5 day weeks (aka Forter’s Appreciation Fridays and Sundays). From team outings to local cultural celebrations, we mark the moments that matter — wherever you are in the world. We don't want Forter to be just another job. We want it to be the place you build.

If you're ready to work on a problem that sits at the intersection of AI, commerce, and human trust, this is it.

Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

Benefits:

Competitive salary
Comprehensive and generous health insurance, including vision and dental coverage
Restricted Stock Units (RSUs)
Generous PTO policy
Half day Fridays

Hybrid work:

At Forter, we embrace a hybrid work model that blends in-person connection with the flexibility of remote work. Team members based near our key hubs are expected to work from the office at least three days per week. We believe that regular face-to-face collaboration fuels professional development, strengthens our culture, and builds the relationships that help teams thrive.

*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.

Forter's Applicant Privacy Policy

About the company

Forter provides a suite of fraud and abuse prevention services for online retailers in a B2B model. It offers identity protection, fraud management, abuse prevention, payment optimization, and chargeback recovery to secure online transactions and protect revenue. The product works in real time to make approve/decline decisions, prevent unauthorized access and fraudulent purchases, detect abuse by resellers, coupon and refund abuse, optimize payment flows to improve trust with banks and PSD2 compliance, and automate chargeback disputes. Forter differentiates itself by delivering an end-to-end, cloud-based platform tailored for ecommerce that combines identity protection with fraud and abuse controls and payment optimization, aiming to reduce fraud, cut chargebacks, and sustain high conversion. Its goal is to help online businesses grow their revenue while maintaining a smooth customer experience by minimizing fraud and abuse.

Company Size

501-1,000

Company Stage

Series F

Total Funding

$528M

Headquarters

New York City, New York

Founded

2013

Get referred to Forter

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Simplify's Take

What believers are saying

June 2026 product launches directly attack manual workflow bottlenecks merchants hate.
McDonald’s January 2026 partnership validates enterprise demand inside massive transaction ecosystems.
2026 headcount around 612-711 suggests growth without obvious layoffs or retrenchment.

What critics are saying

Riskified and Signifyd aggressively compete on fraud, approvals, and chargeback guarantees.
Forter’s June 2026 MCP and AI agents commoditize features rivals can copy quickly.
If large merchants like McDonald’s shift to in-house AI risk stacks, Forter loses relevance.

What makes Forter unique

Forter’s 2 billion-shoppers network powers real-time trust decisions across checkout, disputes, and returns.
June 2026 Forter Agents automate analytics, chargebacks, abuse, payments, and integration workflows.
McDonald’s, Coda, and ESW partnerships show cross-border, high-volume merchants trust Forter.

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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Home Office Stipend
Unlimited Paid Time Off
Hybrid Work Options

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

-2%

2 year growth

Associated Press

Oct 19th, 2026

Skyfire and Forter lift Jomashop agentic checkout success to nearly 100% without more chargebacks

Skyfire and Forter have strengthened their partnership to help merchants tell trusted AI shopping agents from malicious bots at checkout. Forter's fraud system now uses Skyfire's Know Your Agent (KYA) protocol data to assess agentic purchases. Traditional bot management tools often block legitimate agents because they flag automated behaviour. Agentic orders across Forter's network have risen more than fourfold since August. In a pilot with Brooklyn-based luxury retailer Jomashop, agentic checkout success rose to nearly 100%, with no increase in chargebacks. The checkout interface does not change. "Agentic commerce fails if retailers can't tell the difference between an authorized buyer and a script trying to look like one," said Eran Vanounou, Forter's chief technology and product officer.

The Fintech Times

Oct 14th, 2026

Etraveli Group rebrands Precision as standalone travel fintech arm.

Etraveli Group rebrands Precision as standalone travel fintech arm. Etraveli Group has formally rebranded Precision, previously known primarily as an internal risk management solution, as the group's dedicated travel fintech division. The repositioning, announced on 6 October 2026, broadens Precision's scope beyond fraud controls and gives it a commercial identity as a standalone B2B fintech provider serving airlines, online travel agencies and global travel businesses. The refreshed Precision launches with two named products. Precision Fraud Prevention uses machine learning models trained on travel-specific transaction data to help clients approve a higher proportion of legitimate bookings while containing fraud losses. Precision Travel Flexibility is a decisioning layer that allows travel companies to offer contextual cancellation and change options, adjusting eligibility and pricing at the individual booking level to lift attachment rates and protect margin. Etraveli says both products are designed around the structural realities of the travel sector, notably thin margins, high cancellation volumes and significant exposure to card-not-present fraud. Peny Rizou, chief fintech officer of Etraveli Group and head of Precision, framed the move as an external commercialisation of capabilities developed over two decades of internal use. "Over two decades, we have honed these capabilities internally. By evolving Precision into a specialised fintech arm, we are giving airlines, OTAs and travel partners access to travel-native intelligence that turns challenges like fraud and cancellation risks into scalable, profit-generating strategies." Precision already has named distribution relationships with Outpayce by Amadeus, Mastercard Gateway, Sabre and Checkout.com, which collectively represent substantial coverage of the global flight booking and payments infrastructure. Etraveli did not disclose revenue attributable to Precision, nor the split between internal group usage and third-party client contracts. Market context. The travel payments and fraud-prevention segment has attracted growing fintech interest as airlines and OTAs look to recover margin lost to high chargeback rates and the operational cost of flexible ticketing rules introduced widely during the pandemic period. Several specialist vendors, including Forter, Signifyd and Riskified, already compete in the transaction-level fraud decisioning space across verticals. Precision's stated differentiation is domain specificity: models trained solely on travel data rather than cross-vertical datasets, which the company argues improves approval accuracy for the irregular purchase patterns typical of flight bookings. The Travel Flexibility product places Etraveli in a narrower but expanding category. With regulators in the EU and UK maintaining or tightening consumer rights around flight disruption, airlines face commercial pressure to package flexibility as an upsell rather than absorb it as a liability. A decisioning layer that prices and distributes those options dynamically carries revenue-share potential that fraud tooling alone does not. Competitive positioning. Etraveli's structural advantage is captive transaction volume. The group processes flight bookings for Booking.com, Google Flights, Skyscanner and Kayak, and operates its own consumer OTA brands including Gotogate and Mytrip. That proprietary data estate underpins the machine learning claims in a way a pure-play vendor without comparable volume cannot easily replicate. However, the durability of that advantage depends on whether Precision can demonstrate model lift over general-purpose fraud tools to external clients who already have incumbent vendor relationships. Etraveli is backed by CVC Capital Partners and KKR. It employs more than 3,200 people across 11 offices and serves over 48 million travellers annually in more than 75 markets. The group did not indicate whether Precision is being positioned for a separate capital raise or eventual spin-out, nor whether the repositioning is accompanied by any change in headcount or cost structure within the division. AI level 1 of 5: written by Darlyn Ho; AI helped with tone, structure or wording; edited and signed off by Mark Walker, Editorial Director. What the levels mean

MarTech Cube

Oct 13th, 2026

Forter helps merchants secure revenue from the rise of AI shopping agents.

Forter helps merchants secure revenue from the rise of AI shopping agents. Search. Ahead of peak season, merchants can now identify trusted AI agents and enable secure, headless checkout with a single no-code integration Forter, the Trust Intelligence platform for the future of commerce, introduced new capabilities designed to give commerce leaders the visibility, trust and control to securely embrace this rapidly emerging revenue channel. Forter's Agentic Commerce Engine enables merchants to verify agentic shoppers and provides the infrastructure to manage their end-to-end experience. Agentic orders across Forter's network have increased more than fourfold since August, while automated fraud has doubled in the last two months. Consumers are rapidly adopting AI personal assistants like Muse, Instinct and Grok Bot to search, compare and buy on their behalf. Bad actors are attempting to blend in to this traffic by using malicious agents or taking over legitimate ones to scale fraud and abuse. The ability to distinguish a trusted agent from a fraudulent one has never been more important. "Every merchant is now effectively opted in to agentic commerce, whether or not they've prepared for it," said Eran Vanounou, chief technology and product officer, Forter. "The choice merchants have isn't whether agentic traffic engages with their site this holiday season; it's whether they are equipped to control, optimize and drive revenue from it." Now available, Forter's Agentic Commerce Engine is the first complete solution for this channel combining trust intelligence with flexible infrastructure. The capabilities include: * Fraud Management for Agentic Commerce identifies and decisions scraper- and agent-driven traffic in real time, distinguishing legitimate AI assistants from fraud and abuse bots. The capability is an extension of Forter's core Fraud Management offering and is now available for all customers. * Agentic Orchestration enables headless checkout via agentic protocols so that merchants can optimize how agents purchase and set the conditions for each transaction. Through a single, no-code Forter integration, merchants can manage the full checkout experience for AI agents. * AI Activity Dashboard shows merchants which AI agents are transacting on their site, so they can make informed decisions instead of guessing or blanket-blocking traffic that could represent new revenue. Merchants can analyze their transactions in the portal or with Forter Prism. Unlike the invite-only agentic pilots launched earlier this year, the new AI assistants can default to scraping a merchant's site when there isn't a headless checkout flow optimized for agents. Screen scraping is significantly slower, more costly and error-prone, negatively impacting the customer experience. In a controlled experiment, Forter found headless protocols were roughly 10 times faster and 5 times more token-efficient, and overall more likely to succeed, than scraping. Forter's Agentic Commerce Engine allows merchants to provide a superior customer buying experience by enabling headless checkout with a single integration. "There's a greater sense of urgency for agentic readiness as we head into peak season. Agentic traffic has had a meteoric rise over the last month and we expect that trend to continue," said Adam Davies, Director of AI, Forter. "We're giving merchants the intelligence and infrastructure to know which agentic transactions can be trusted and to control the end-to-end agentic shopping journey." Fraud Management for Agentic is now live for existing Forter customers. Agentic Orchestration is available now for interested Forter customers. For more information, visit https://www.forter.com/agentic-commerce.

MarTech Cube

Oct 7th, 2026

Forter named launch partner for Salesforce ai-first storefront.

Forter named launch partner for Salesforce ai-first storefront. Search. Merchants can now safeguard revenue and lifetime value across more of Salesforce commerce offerings with embedded trust intelligence from Forter Forter, the Trust Intelligence Platform for the future of commerce, announced it is giving Salesforce merchants more ways to protect revenue and customer trust across commerce, service and loyalty programs. As shoppers increasingly arrive through AI agents, the expanded collaboration extends Forter's built-in trust intelligence from the first order, through the long-term relationship that follows. Forter is now a launch partner for Salesforce Commerce's new Storefront Next offering. Brands adopting Storefront Next now benefit from Forter's fraud prevention, abuse protection and payment optimization across every path to purchase the platform supports, including its Shopper Agent and Commerce Cloud Client experiences. Built on a global identity network, Forter helps brands recognize trusted shoppers, from their first interaction, approving more orders while stopping fraud and chargebacks before they happen. "Storefront Next is built to give brands a faster, more flexible way to run their commerce experience. Having a launch partner like Forter means brands can bring strong trust intelligence into that experience from day one, without extra work on their end," said Sam Biswas, Chief Customer Officer, Salesforce Commerce Cloud. Forter is also teaming up with Salesforce to protect loyalty programs, as loyalty fraud continues to increase globally. The expanded collaboration combines Forter's Account Protection with Salesforce Loyalty Management, enabling brands to block bad actors, account takeovers, and policy abuse. The Loyalty Solution Integration helps brands safeguard the customer relationships and lifetime value these programs are designed to create. "As Storefront Next brings agentic commerce to more of our shared customers, brands need trust decisions that keep pace with how shoppers and now AI agents actually shop. Extending our protection from the storefront to Salesforce Loyalty Management means trust travels with every interaction, so brands can grow with confidence no matter how a shopper arrives," said Liron Damri, co-founder and president, Forter. The expansion follows Forter being named Salesforce's 2027 Partner of the Year for Transform & Scale, recognizing the company's commitment to innovation and customer impact. For strategic B2B insights and industry intelligence, follow Marketing News Add us as a preferred source on Google

PR Newswire

Oct 6th, 2026

Forter becomes launch partner for Salesforce's AI-first Storefront Next, extends fraud protection to loyalty management

Forter has become a launch partner for Salesforce's new Storefront Next platform and extended its fraud protection to Salesforce Loyalty Management. The collaboration embeds Forter's trust intelligence across Salesforce commerce offerings, including AI-driven shopping experiences through Shopper Agent and Commerce Cloud Client. The integration helps merchants prevent fraud, chargebacks and account takeovers whilst approving legitimate orders. Built on a global identity network, Forter's system recognises trusted shoppers from their first interaction. The expanded partnership addresses rising loyalty fraud by combining Forter's Account Protection with Salesforce Loyalty Management to block bad actors and policy abuse. Forter was previously named Salesforce's 2027 Partner of the Year for Transform & Scale. The company serves nearly 1 million businesses, including Nordstrom, Instacart and Priceline.

Forter

Implementation Engineer

About the job