Software Engineer

Job Description

We're looking for an IC2 Full Stack Software Engineer to join our platform team. You'll work on building and maintaining critical microservices, developing modern user interfaces, and integrating with ServiceNow. You'll own features end-to-end, from backend API design to frontend implementation, while mentoring junior team members and contributing to architectural decisions.
 

Key Responsibilities

• Design, develop, and maintain backend microservices in Java with focus on scalability, performance, and reliability
• Build responsive, user-friendly interfaces using modern frontend frameworks (React, Angular, or similar)
• Develop and optimize PostgreSQL database schemas and queries
• Integrate platform services with ServiceNow using REST APIs and webhooks
• Write clean, testable code with strong emphasis on unit and integration testing
• Participate in code reviews, architecture discussions, and technical design documents
• Troubleshoot production issues and optimize system performance
• Mentor junior engineers and lead small feature initiatives
• Collaborate with product, design, and other engineering teams on requirements and implementation
• Contribute to documentation, runbooks, and knowledge sharing

Qualifications

Experience & Skills

• Required 3-5 years of professional software development experience
• Required Strong Java experience (Spring Framework, Spring Boot preferred) for backend development
• Required Production experience with microservices architecture and distributed systems
• Required Frontend development experience with modern JavaScript frameworks (React, Angular, Vue, or similar)
• Required Database design and optimization with SQL (PostgreSQL experience preferred)
• Required Strong understanding of REST APIs and HTTP protocols
• Required Experience with version control (Git) and CI/CD pipelines

ServiceNow Integrations & Platform Knowledge

• Preferred Experience integrating with ServiceNow platforms and APIs
• Preferred Familiarity with ServiceNow data models and best practices
• Preferred Understanding of enterprise integration patterns

Technical Competencies

• System design and architecture principles
• Testing methodologies (unit, integration, end-to-end)
• Database optimization and query performance tuning
• RESTful API design and implementation
• Authentication and authorization mechanisms
• Understanding of containerization (Docker) and orchestration (Kubernetes)
• Monitoring, logging, and debugging production systems

Soft Skills

• Clear communication and ability to document technical decisions
• Collaborative mindset with ability to work in cross-functional teams
• Problem-solving attitude with attention to detail
• Initiative to learn new technologies and improve existing systems
• Ability to mentor and support team members
• Project ownership and accountability

Nice-to-Have Qualifications

• Experience with cloud platforms (AWS, GCP, Azure)
• Familiarity with message queues (RabbitMQ, Kafka)
• GraphQL experience
• Mobile development experience
• Open source contributions
• Experience with agile/scrum methodologies
• Knowledge of security best practices (OWASP, encryption, etc.)
• Experience with API gateway and rate limiting

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.  

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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