F

Fora

Personalized travel planning and booking advisors

Implementation Specialist - Expansions

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timeNew York, NY, USA

About the Job

Requirements

  • At least 3 years of experience in marketing operations, revenue operations, or systems implementation.
  • Hands-on HubSpot or Salesforce experience making configuration changes such as properties and workflows.
  • Hands-on experience with an email service provider such as Braze or Iterable.
  • Hands-on experience with Segment, Hightouch, or another composable customer data platform tool.
  • Experience leading at least one tool migration or multi-team rollout end to end.
  • Experience writing enablement documentation or training for non-technical teams, such as playbooks and how-to guides.

Responsibilities

  • Extend and localize the core stack, including HubSpot, Hightouch, and broader stack integrations, for International, Cruises, and future business lines.
  • Provide day-to-day support and break-fix for non-US markets and business units across sales systems, marketing automation, routing, forms, Sales Hub, and SDR queues.
  • Make hands-on HubSpot changes for business-unit needs, including properties, workflows, and configuration, and build funnel improvements that optimize the current system.
  • Drive lateral tool migrations across teams and own adoption team by team through completion.
  • Serve as the first point of contact for market and business-unit requests for access, migration, or a separate instance, and evaluate each request against the warehouse-first, one-system-of-record architecture in partnership with GTM Operations and RevOps.
  • Enable business-unit teams to build their own audiences, emails, and channels in Hightouch, and maintain always-on enablement documentation.
  • Inventory in-flight migrations and business-unit requests, build a standard intake process, and create a repeatable playbook.

Desired Qualifications

  • Experience with a warehouse-first stack such as BigQuery, Snowflake, or similar.
  • Travel or marketplace industry experience.

About the Company

Fora

Personalized travel planning and booking advisors

ForaTravel.com offers personalized travel planning through Fora Advisors, who act as travel agents dedicated to understanding clients’ vacation needs and handling all arrangements, from hotel bookings to honeymoons. The product works by advisors engaging with clients to design and book trips, supported by in-house destination expertise, training resources, and technology. Unlike generic online booking platforms, Fora differentiates itself with high-touch, detail-oriented service and strong client testimonials about seamless travel experiences. Revenue comes from selling, planning, and booking trips, with commissions paid to advisors, while Fora handles all commission payments and provides advisors with training and tools. The company’s goal is to deliver hassle-free, customized travel experiences by leveraging expert advisors and solid in-house resources, targeting individuals and families seeking a stress-free planning process in a lucrative travel market.

Company size
5,001-10,000
Company stage
Series D
Total funding
$138.5M
Headquarters
New York City, New York
Founded
2021

Recently Posted Jobs

Explore more opportunities at Fora

See more jobs