Senior Quality Assurance Supervisor
Ingredion
Senior Quality Assurance Supervisor
Ingredion
Global provider of starches, sweeteners, ingredients
Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you’re just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.
Location: Kalasin Plant, Thailand
Workplace type: On-site
Reports to: QA Manager, Kalasin
Relocation available: No
As a Senior Quality Assurance Supervisor, you will serve as the site Quality Assurance lead, overseeing plant-wide Quality Assurance and Quality Control activities to ensure full compliance with food safety, regulatory, customer, and certification requirements. This role reports to the Manager, Quality and supervises the QA Officer while partnering closely with QC, Production, Maintenance, Logistics, Procurement, HR, and external certification and regulatory stakeholders.
Lead end-to-end quality assurance governance across the plant, ensuring all activities comply with Ingredion policies, certification standards, customer requirements, and applicable legal obligations.
Lead and sustain robust food safety programs including GFSI/FSSC 22000, HACCP, GHPs, pest control, PRP programs, and environmental monitoring to maintain continuous audit readiness and prevent product safety risks.
Serve as the site lead for customer, regulatory, certification, and internal audits, including preparation, execution, response management, and formal closure of findings and nonconformances.
Oversee customer complaint management, root cause analysis, corrective and preventive actions, and response timeliness to address systemic quality issues and improve customer satisfaction.
Own quality systems administration and verification activities, including quality alerts in Intelex, gap analysis against global quality procedures, closure tracking, monthly quality roadmap reporting, and verification of corrective actions.
Lead, coach, and develop QA/QC team members through training, performance management, capability building, and succession support, while fostering a strong food safety, quality, and safety culture.
Act as the key QA interface across functions to provide quality input into site decisions, change management, trials, technical support, and continuous improvement initiatives.
Bachelor’s or master’s degree in food science, food engineering, or a related discipline.
Minimum 7 years of experience in Quality Assurance within food and beverage or ingredient manufacturing environments.
Strong knowledge of food safety and quality management systems, including GFSI-recognized schemes such as FSSC 22000, ISO 9001, HACCP, GHPs, Halal, and Kosher requirements.
Proven experience in audit leadership, including planning, managing, and responding to external certification audits and customer audits; certification as an FSSC 22000 Lead Auditor, PCQI, and FDQI is highly valued.
Demonstrated ability to lead teams, collaborate across cross-functional organizations, and interpret quality data such as process capability studies (Cpk/Ppk) and quality performance dashboards.
Strong analytical, problem-solving, communication, and English language skills; experience in food and beverage, pharma, chemical, FMCG, or ingredient manufacturing is preferred.
A quality-focused leader who builds ownership, accountability, and strong standards across quality teams and plant operations.
An audit-ready and compliance-minded professional with strong attention to detail, documentation discipline, and customer responsiveness.
A structured problem-solver who can use root cause analysis, trend analysis, and preventive action to improve quality system performance.
A collaborative partner who influences stakeholders across functions and supports quality culture through clear communication and coaching.
Continuous improvement minded, with added value from Lean Six Sigma Green Belt, DMAIC, SPC, FMEA, or Certified Halal Supervisor experience.
Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy:
Total Rewards Package – Competitive salary and performance-based pay recognizing your contributions to our success.
Comprehensive Benefits & Wellness Support – Health, long-term savings, and resources for your physical, mental, and emotional well-being.
Career Growth – Learning, training, and development opportunities, with potential career growth toward Quality Manager.
Employee Recognition Program – A culture of real-time appreciation, with personalized recognition rewards globally.
Employee Referral Program – Refer top talent and earn a bonus if they’re hired.
Thailand benefit – Exclusive housing loan rates through the Government Housing Bank.
Ingredion (Thailand) Company Limited and its affiliates (collectively referred to as “Ingredion”) acknowledge the importance of compliance with the Personal Data Protection Act B.E. 2562 (PDPA) by respecting the privacy of Data Subjects. To know more about how Ingredion collects, uses, and/or discloses Personal Data, please refer to the privacy notice here:
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Ingredion uses AI-enabled tools to support parts of the recruitment process, including resume screening and interview scheduling. These tools help match candidate skills to job requirements and streamline communication. All AI-assisted decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws. By applying, you acknowledge that AI may be used to support your application journey.
Relocation Available:
NoIngredion provides global ingredient solutions by selling starches, sweeteners, and other ingredients to food, beverage, animal nutrition, and industrial manufacturers. Its portfolio includes corn-based starches, glucose and high-fructose corn syrups, dextrose, and specialty ingredients like plant-based proteins and hydrocolloids that add texture, sweetness, and stability to products. The company differentiates itself with a broad global footprint, diverse product lines, and ongoing R&D aligned with trends such as clean-label, non-GMO, and plant-based products, while pricing is influenced by raw material costs like corn. Its goal is to support a wide range of customers with reliable ingredient solutions through a scalable supply chain and continuous product development."} # final_result
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