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Xurrent

Unified ITSM/ESM/SIAM platform with AI

UX Designer

Product DesignConfirmed live in the last 24 hours
Full-timeBengaluru, Karnataka, IndiaNo salary listedIn-person

About the Job

Requirements

  • Solid experience in user experience design, with a portfolio showcasing successful projects.
  • Attention to detail and a passion for creating intuitive and visually appealing user interfaces.
  • Proficiency in design and prototyping tools such as Figma, Sketch, or Adobe XD, and experience working within a design system.
  • Familiarity with user research methodologies and usability testing.
  • Ability to explain design concepts to non-designers.
  • Ability to work effectively within a design team and in cross-functional teams.
  • Willingness to take ownership of design tasks.
  • Strong problem-solving skills and a creative approach to design challenges.
  • Openness to feedback and a continuous improvement mindset.

Responsibilities

  • Design user interfaces and experiences that are intuitive, visually appealing, and aligned with user expectations.
  • Follow and help improve the team's design processes, fostering collaboration, creativity, and user-centered practices.
  • Collaborate closely with the Lead UX Designer, Head of Product, product managers, engineers, and other stakeholders to understand user needs, business goals, and technical constraints.
  • Translate the product and design strategy set by the Lead UX Designer and Head of Product into concrete designs.
  • Drive assigned design projects from concept to implementation, doing hands-on design work throughout.
  • Conduct user research, usability testing, and analysis to inform design decisions and improvements.
  • Contribute to and maintain design guidelines, patterns, and the design system to ensure consistency and quality.
  • Collaborate with UI front-end engineers to ensure accurate, high-quality implementation of design concepts and proposals.
  • Present and explain design work to stakeholders, and give and receive constructive design feedback within the team.
  • Stay informed about industry trends, best practices, and emerging design technologies.

About the Company

Xurrent

Unified ITSM/ESM/SIAM platform with AI

Xurrent is a unified service management platform that blends IT Service Management (ITSM), Enterprise Service Management (ESM), and Service Integration and Management (SIAM) to coordinate work across internal departments—such as IT, HR, purchasing, facilities, and security—and with external organizations, all in one place. The platform uses AI-powered automation to optimize workflows and automate ticketing, enabling smoother collaboration and faster issue resolution. It differentiates itself with cross-functional, cross-organization collaboration within a single product, reinforced by USM certification for Enterprise Service Management and its history as 4me. The goal is to simplify and unify service delivery across both internal teams and external partners by providing a centralized, integrated platform that handles requests, workflows, and service levels.

Company size
51-200
Company stage
Late Stage VC
Total funding
$4M
Headquarters
Austin, TX
Founded
2010

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