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NetDocuments

Cloud-based document management for legal

Senior Engineering Manager - Software Engineering, AI

Engineering LeadershipConfirmed live in the last 24 hours
Full-timeRemote

About the Job

Requirements

  • A bachelor's degree in Computer Science, Engineering, or a related field is required; an advanced degree is preferred.
  • At least 7 years of software engineering experience, including at least 3 years in engineering management roles.
  • Demonstrated success managing multiple teams or a group of 7 or more engineers and leaders.
  • Ability to define and execute a technical vision aligned with business strategy.
  • Strong experience leading distributed, cloud-based product development using Azure or AWS.
  • Familiarity with machine learning model deployment and lifecycle management, particularly embedding or natural language processing models.
  • Experience building or owning data pipelines at scale, including indexing, transformation, or extract, transform, and load workflows.
  • Deep understanding of modern engineering practices, including continuous integration and continuous delivery, microservices, and scalable architectures.
  • Stakeholder management and executive communication experience, including navigating cross-team dependencies.
  • Ability to synthesize complex technical information and present it effectively to leadership and cross-functional audiences.

Responsibilities

  • Shape and execute the long-term engineering strategy for the AI Search platform, focusing on embedding model quality, indexing pipeline reliability, and semantic relevance across verticals.
  • Collaborate with Product, Architecture, and vertical engineering teams to translate customer needs into scalable, production-ready search capabilities.
  • Build and maintain a roadmap balancing platform investments in model improvements and indexing infrastructure with cross-team partnership commitments.
  • Oversee delivery execution across multiple teams to ensure high-quality, on-time releases.
  • Manage and mentor engineers and technical staff, fostering trust, collaboration, and continuous improvement.
  • Guide hiring, performance management, and career development to build diverse, high-impact teams.
  • Create an environment that attracts engineering talent and empowers them to deliver their best work.
  • Partner with vertical product and engineering teams to understand domain-specific search requirements and adapt semantic capabilities accordingly.
  • Serve as the technical point of contact for AI Search capabilities, helping stakeholders understand tradeoffs in relevance, latency, and model selection.
  • Present technical strategies, roadmaps, and progress to senior leadership in clear, business-focused terms.
  • Drive engagement and communication across distributed teams and business units.
  • Maintain working knowledge of embedding models, vector indexing, and semantic retrieval while guiding teams rather than performing day-to-day coding.
  • Champion best practices for model lifecycle management, indexing pipeline design, relevance evaluation, and scalable architecture.
  • Ensure AI Search solutions are designed securely and meet compliance, performance, privacy, and data residency standards.
  • Promote responsible experimentation with emerging AI and retrieval technologies while balancing innovation with production stability.
  • Foster a growth mindset, continuous learning, and experimentation within the engineering organization.
  • Cultivate a collaborative engineering culture that values quality, innovation, and transparency.
  • Encourage contributions to open-source projects and knowledge sharing across the company.

Desired Qualifications

  • Hands-on experience with semantic search or dense vector retrieval, including embedding model selection or hybrid search.
  • Experience with Elasticsearch or OpenSearch.
  • Familiarity with retrieval-augmented generation pipelines and how search quality feeds downstream large language model applications.
  • Background in information retrieval or natural language processing.
  • Experience adapting a shared platform capability across multiple product verticals or customer segments.
  • A history of building high-performing, engaged teams that deliver impactful software.

About the Company

NetDocuments

Cloud-based document management for legal

NetDocuments offers a cloud-based document and email management platform for legal and professional services. It operates as a subscription-based SaaS, providing secure storage, retrieval, and governance with features like enterprise search and real-time collaboration (ndThread, SetBuilder) integrated with Outlook and Microsoft Office. It differentiates itself by focusing on legal and professional services, delivering a single source of truth with rapid security validation and strong governance, plus tight integrations to streamline workflows. Its goal is to help customers manage information securely and efficiently, reduce admin time, and let users focus on higher-value work.

Company size
501-1,000
Company stage
Late Stage VC
Total funding
$30M
Headquarters
Lehi, UT
Founded
1999

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