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NetDocuments

Cloud-based document management for legal

Senior Manager - Software Engineering, AI

Full-TimeUpdated on 10/19/2026
$190k - $215k
Senior
Bachelor's
Remote in USA+1 moreMore locations: Lehi, UT, USA
Remote
Engineering ManagementEngineering Leadership

About the job

Requirements
  • A bachelor's degree in Computer Science, Engineering, or a related field is required; an advanced degree is preferred.
  • At least 7 years of software engineering experience, including at least 3 years in engineering management roles.
  • Demonstrated success managing multiple teams or a group of 7 or more engineers and leaders.
  • Ability to define and execute a technical vision aligned with business strategy.
  • Experience leading distributed, cloud-based product development using Azure or AWS.
  • Familiarity with machine learning model deployment and lifecycle management, particularly embedding or natural language processing models.
  • Experience building or owning data pipelines at scale, including indexing, transformation, or extract, transform, and load workflows.
  • Deep understanding of modern engineering practices, including continuous integration and continuous delivery, microservices, and scalable architectures.
  • Experience managing stakeholders and communicating with executives while navigating cross-team dependencies.
  • Ability to synthesize complex technical information and present it effectively to leadership and cross-functional audiences.
Responsibilities
  • Shape and execute the long-term engineering strategy for the AI Search platform, focusing on embedding model quality, indexing pipeline reliability, and semantic relevance across verticals.
  • Collaborate with Product, Architecture, and vertical engineering teams to translate customer needs into scalable, production-ready search capabilities.
  • Build and maintain a roadmap that balances platform investments in model improvements and indexing infrastructure with cross-team partnership commitments.
  • Oversee delivery across multiple teams to ensure high-quality, on-time releases.
  • Manage and mentor engineers and technical staff, fostering trust, collaboration, and continuous improvement.
  • Guide hiring, performance management, and career development to build diverse, high-impact teams.
  • Create an environment that attracts engineering talent and empowers teams to deliver their best work.
  • Partner with vertical product and engineering teams to understand domain-specific search requirements and adapt semantic capabilities.
  • Serve as the technical point of contact for AI Search capabilities, explaining tradeoffs in relevance, latency, and model selection.
  • Present technical strategies, roadmaps, and progress to senior leadership in clear, business-focused terms.
  • Drive engagement and communication across distributed teams and business units.
  • Maintain working knowledge of embedding models, vector indexing, and semantic retrieval while guiding teams rather than coding day to day.
  • Champion best practices for model lifecycle management, indexing pipeline design, relevance evaluation, and scalable architecture.
  • Ensure AI Search solutions meet security, compliance, performance, privacy, and data residency standards.
  • Promote responsible experimentation with emerging AI and retrieval technologies while balancing innovation with production stability.
  • Foster a growth mindset, continuous learning, and experimentation within the engineering organization.
  • Cultivate a collaborative engineering culture that values quality, innovation, and transparency.
  • Encourage contributions to open-source projects and knowledge sharing across the company.
Desired Qualifications
  • Hands-on experience with semantic search or dense vector retrieval, including embedding model selection or hybrid search.
  • Experience with Elasticsearch or OpenSearch.
  • Familiarity with retrieval-augmented generation pipelines and how search quality supports downstream large language model applications.
  • Background in information retrieval or natural language processing.
  • Experience adapting a shared platform capability across multiple product verticals or customer segments.
  • A history of building high-performing, engaged teams that deliver impactful software.

About the company

NetDocuments provides a cloud-based document and email management platform for legal and professional services. It uses a subscription SaaS model to offer secure storage, compliance, and features like enterprise search and real-time collaboration, with integrations to Outlook and Microsoft Office. It differentiates itself by offering a single source of truth with rapid security validation, governance, and strong integrations that reduce administrative tasks. Its goal is to help customers manage information securely and efficiently so users can focus on higher-value work.

Company Size

501-1,000

Company Stage

Late Stage VC

Total Funding

$30M

Headquarters

Lehi, Utah

Founded

1999

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Simplify Jobs

Simplify's Take

What believers are saying

  • October 1, 2026 brought Cody Crnkovich to deepen partner-led distribution.
  • September 2026 ChatGPT plugin and August Gemini Enterprise launch widen AI discovery.
  • August 2026 Tabular Review, Legal Authorities, and Inc. 5000 recognition reinforce momentum.

What critics are saying

  • iManage, Harvey, and Legora bundle workflow AI, eroding NetDocuments' integration moat by 2027.
  • OpenAI and Google control model distribution, squeezing NetDocuments into a feature layer.
  • eDOCS support and migration complexity can slow sales and trigger integration failures through 2027.

What makes NetDocuments unique

  • Cloud-native DMS built for legal since inception, not a migrated on-prem suite.
  • Legal Context Graph turns firm documents, matters, and citations into reusable AI memory.
  • 150-plus integrations plus eDOCS acquisition expand reach across law firms and public sector.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Health Insurance
  • 401(k) Retirement Plan
  • Flexible PTO
  • Paid Holidays
  • HSA company contribution
  • 401(k) Company Match
  • Wellness Program
  • Phone/Internet Stipend
  • LinkedIn Learning access

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

7%
NetDocuments
Oct 8th, 2026
NetDocuments showcases Legal Context Graph, MCP, and AI innovation at Fenalaw 2026.

NetDocuments showcases Legal Context Graph, MCP, and AI innovation at Fenalaw 2026. October 8, 2026 Legal technology leader to showcase innovations helping firms across Latin America move from AI experimentation to business impact SÃO PAULO, Brazil, Oct. 08, 2026 - NetDocuments, the #1 trusted intelligent document management system for legal professionals, today announced its participation in Fenalaw 2026, one of Latin America's largest legal technology conferences. With an exhibit booth and two educational speaking sessions, NetDocuments will demonstrate how law firms and corporate legal departments are unlocking greater value from artificial intelligence through trusted, secure data, connected knowledge, and the power of legal context. Representing NetDocuments at the Oct. 27-29 event will be Brandall Nelson, JD, Legal Solutions Director; Mike Sanders, Director, Solutions Expert Team; and Lucas Germenink, Regional Sales Director, LATAM. Together, they will meet with legal professionals from across Brazil and the broader Latin American region to discuss the evolving role of AI in legal practice. "As firms move from AI experimentation to business impact, context becomes the differentiator," Nelson said. "Legal professionals need AI that understands not only the content of a document, but also its relationship to matters, clients, prior work product, and institutional knowledge. Our Legal Context Graph helps create that foundation, enabling more relevant, trustworthy, and actionable AI experiences." NetDocuments helps firms build the foundation for more accurate, secure, and effective AI experiences. At Fenalaw, the company will showcase its Legal Context Graph, which connects documents, matters, people, knowledge, and workflows to provide AI with a richer understanding of legal work, matter context, and firm expertise. NetDocuments will also highlight its Model Context Protocol (MCP), an emerging industry standard that enables AI systems to securely connect with the applications, content, and workflows professionals use every day. The open, AI-tool-agnostic platform connects with Claude, Microsoft Copilot, Google Gemini Enterprise, Perplexity, and leading legal AI providers Harvey and Legora. Through MCP, firms can securely bring governed NetDocuments content into these AI tools without document uploads, reprocessing, or additional governance layers. "Across Brazil and Latin America, we are seeing growing demand from law firms and corporate legal departments for technologies that drive measurable business outcomes," Germenink said. "Organizations are moving beyond AI experimentation and investing in solutions that help legal professionals work more efficiently, make better-informed decisions, and unlock the full value of their institutional knowledge." Visitors to booth F38/F40 can experience live demonstrations of the NetDocuments intelligent document management platform, Legal Context Graph, and AI-powered capabilities designed specifically for legal professionals. Attendees will also learn how leading legal organizations are adopting AI while maintaining the security, governance, and compliance standards the profession requires. About NetDocuments NetDocuments, the #1 trusted cloud-native document management system (DMS) for 25+ years, delivers everything lawyers need to do their best work, including award-winning automation and AI to email management, search, collaboration, document bundling, advanced security, and more. With the industry's first Legal Context Graph and a reimagined user experience built around it, NetDocuments supercharges those experiences by connecting every matter, every project, and every case while respecting an organization's permissions and ethical walls. Supporting more than 7,000 law firms, corporate legal departments, and public sector organizations worldwide, the platform integrates with 150+ other technologies, including Microsoft 365, Claude by Anthropic, and Docusign, making it a core solution that meets users wherever they work. Media contact (C) 2026 NetDocuments Software, Inc. All rights reserved. NetDocuments is the registered trademark of NetDocuments Software, Inc. in the United States and other jurisdictions. All other trademarks, service marks, and trade names are the property of their respective owners.

NetDocuments
Oct 5th, 2026
NetDocuments announces Inspire 2026, its largest user conference to date.

NetDocuments announces Inspire 2026, its largest user conference to date. October 5, 2026 Building on more than 20 years of bringing the legal community together, Inspire 2026 will welcome more legal professionals, industry experts, customers, and technology leaders than ever before for major AI, product, and platform announcements LEHI, Utah, Oct. 5, 2026 - NetDocuments, the #1 trusted intelligent document management system for legal professionals, today announced Inspire 2026, the company's annual user conference and its largest event ever. Taking place Oct. 19-21 in Orlando, Fla., Inspire will unite legal professionals, industry leaders, technology partners, analysts, media, and NetDocuments customers from around the world to explore the future of AI-powered legal work. As organizations move beyond AI experimentation and focus on real-world adoption, Inspire 2026 will showcase how legal professionals can put AI to work on trusted data and legal-specific context. Attendees will receive an exclusive look at the next evolution of the NetDocuments platform, including expanded capabilities built on the company's recently launched Legal Context Graph, a reimagined user experience, and new innovations designed to help legal professionals work faster, more intelligently, and with greater confidence. "General-purpose AI doesn't know which documents belong to which matter, or who is allowed to see them," said Josh Baxter, Chief Executive Officer of NetDocuments. "Legal organizations want AI that understands the context of their legal work. At Inspire 2026, we'll show what AI can do when it works from the matter file, with permissions and ethical walls intact, and what we're building next." Major product and AI announcements. During the event's opening keynote, NetDocuments leaders will unveil significant enhancements to the company's vision for connected legal intelligence, including expansions to the Legal Context Graph and new experiences designed to bring matter-centric context directly into legal workflows. Attendees will also see advancements across the NetDocuments platform, including innovations using Model Context Protocol (MCP) and expanded AI-powered capabilities such as: * Tabular Review * Legal Authorities * Enhanced knowledge discovery and matter intelligence * AI-powered workflow and productivity experiences * Expanded integrations across Microsoft and partner ecosystems The company will also share new research and benchmark findings examining AI adoption, readiness, and business impact across the legal profession. Industry leaders take the stage. Inspire 2026 will feature the largest speaker lineup in conference history, including legal technology innovators, law firm leaders, corporate legal executives, and AI experts helping shape the future of the profession. Featured speakers include leaders from organizations such as AWS, Microsoft, Anthropic, and many of the world's leading law firms and legal departments. Attendees can choose from keynote presentations, customer-led sessions, workshops, product strategy discussions, and peer networking opportunities focused on AI, knowledge management, security, automation, and legal operations. Exclusive center stage Media Roundtable. One of the event's marquee moments will be the Center Stage Media Roundtable, where Baxter and Chief Product Officer Dan Hauck will sit down with a select group of top legal technology reporters and analysts. The discussion will offer a deeper look at the announcements from Inspire 2026, including the evolution of the Legal Context Graph, the reimagined NetDocuments platform, emerging AI capabilities, and the broader trends influencing the future of legal work. Registration open. As the largest Inspire conference in company history, Inspire 2026 is expected to welcome a record number of attendees from law firms, corporate legal departments, government agencies, and technology partners worldwide. Inspire 2026 Orlando serves as the flagship gathering of the global Inspire series. Building on growing international demand and an expanding community of customers and partners, NetDocuments will also host dedicated Inspire EMEA and Inspire APAC events in November, bringing key announcements, product innovation, customer stories, and educational content to legal professionals around the world. Registration is now open. To learn more or reserve a seat, visit netdocuments.com/events/inspire-event. About netdocuments. NetDocuments, the #1 trusted cloud-native document management system (DMS) for 25+ years, delivers everything lawyers need to do their best work, including award-winning automation and AI to email management, search, collaboration, document bundling, advanced security, and more. With the industry's first Legal Context Graph and a reimagined user experience built around it, NetDocuments supercharges those experiences by connecting every matter, every project, and every case while respecting an organization's permissions and ethical walls. Supporting more than 7,000 law firms, corporate legal departments, and public sector organizations worldwide, the platform integrates with 150+ other technologies, including Microsoft 365, Claude by Anthropic, and Docusign, making it a core solution that meets users wherever they work. Media contact. (C) 2026 NetDocuments Software, Inc. All rights reserved. NetDocuments is the registered trademark of NetDocuments Software, Inc. in the United States and other jurisdictions. All other trademarks, service marks, and trade names are the property of their respective owners.

NetDocuments
Oct 1st, 2026
NetDocuments names Cody Crnkovich Senior Vice President of Partnerships and Alliances.

NetDocuments names Cody Crnkovich Senior Vice President of Partnerships and Alliances. October 1, 2026 New leadership role unifies channel, technology, and alliance programs to advance AI-powered legal workflows LEHI, Utah, Oct. 1, 2026 - NetDocuments, the #1 trusted intelligent document management system for legal professionals, today announced the appointment of Cody Crnkovich as Senior Vice President of Partnerships and Alliances, reinforcing the company's investment in the relationships and integrations driving the next generation of legal AI. In this newly established role, Crnkovich will lead NetDocuments' global partner strategy, bringing together channel partners, independent software vendors (ISVs), and strategic alliances under a unified approach. As law firms, corporate legal teams, and public sector organizations increasingly adopt AI-powered workflows, NetDocuments continues to expand the network of partners and integrations that help customers securely connect content, knowledge, and work across their legal technology environment. Crnkovich brings more than 15 years of experience building and scaling global partner organizations across enterprise software and cloud technology companies. Most recently, he served as Vice President of Channel Sales at Instructure and previously held partnership leadership roles at Conga, Udemy, Adobe, and GoodData. At NetDocuments, Crnkovich will oversee a growing network of more than 150 technology integrations, including leading legal AI solutions such as Harvey and Legora. He will also lead strategic relationships with Microsoft, AWS, Anthropic, and other technology leaders while expanding the NetDocuments channel partner program serving law firms, corporate legal teams, and public sector organizations worldwide. The appointment reflects NetDocuments' continued investment in expanding its network of technology and alliance relationships. As AI transforms how legal work gets done, these partnerships play an increasingly important role in helping organizations securely connect their institutional knowledge with the applications and services they use every day. Together, they help customers unlock greater value from AI while maintaining the security, governance, and compliance standards the legal profession requires. "AI is fundamentally reshaping how legal professionals work, and partnerships are central to that transformation," said Mike "Gibby" Gibson, Chief Revenue Officer at NetDocuments. "The future of legal technology will be built through connected ecosystems, trusted content, and meaningful context. Cody has a proven ability to bring organizations together around a shared vision, and his leadership will help us deepen strategic relationships, accelerate innovation, and create more value for our customers." Crnkovich's appointment comes amid growing demand for practical, secure AI across organizations. NetDocuments continues to expand its AI capabilities and technology partnerships to help customers connect trusted legal content, institutional knowledge, and matter-centric context with the tools they rely on most. "The future of legal AI will be shaped by collaboration across the industry," Crnkovich said. "NetDocuments has built strong relationships with technology leaders, solution providers, and channel partners. Together, we have an opportunity to help legal professionals put AI to work with the context, security, and governance they need to trust the results. I'm excited to bring these efforts together under a unified strategy that expands customer choice, accelerates innovation, and helps legal professionals realize more value from AI." As firms, legal teams, and organizations continue to modernize and embrace AI, NetDocuments remains committed to an open, secure platform approach. By connecting trusted legal content, institutional knowledge, and matter-centric context with leading applications and AI solutions, the company helps customers unlock more relevant, accurate, and actionable outcomes while maintaining the governance, privacy, and security standards the profession demands. About NetDocuments NetDocuments, the #1 trusted cloud-native document management system (DMS) for 25+ years, delivers everything lawyers need to do their best work, including award-winning automation and AI to email management, search, collaboration, document bundling, advanced security, and more. With the industry's first Legal Context Graph and a reimagined user experience built around it, NetDocuments supercharges those experiences by connecting every matter, every project, and every case while respecting an organization's permissions and ethical walls. Supporting more than 7,000 law firms, corporate legal departments, and public sector organizations worldwide, the platform integrates with 150+ other technologies, including Microsoft 365, Claude by Anthropic, and Docusign, making it a core solution that meets users wherever they work. Media contact (C) 2026 NetDocuments Software, Inc. All rights reserved. NetDocuments is the registered trademark of NetDocuments Software, Inc. in the United States and other jurisdictions. All other trademarks, service marks, and trade names are the property of their respective owners.

Utah Business
Sep 18th, 2026
NetDocuments expands its AI ecosystem through ChatGPT enterprise plugin.

NetDocuments expands its AI ecosystem through ChatGPT enterprise plugin. Existing NetDocuments plugin becomes available through OpenAI plugin library, bringing governed legal context directly into ChatGPT. NetDocuments // Sept 18, 2026 LEHI, Utah - NetDocuments, the #1 trusted intelligent document management system for legal professionals, announced its existing ChatGPT plugin is now available through the OpenAI plugin library, bringing NetDocuments' governed legal context together with OpenAI frontier models. The milestone is the latest expansion of NetDocuments' growing Model Context Protocol (MCP) ecosystem, which connects governed legal knowledge to leading AI platforms and applications. The plugin makes it easier for legal professionals to discover and activate NetDocuments directly within ChatGPT, providing secure access to firm knowledge while preserving existing permissions, governance policies, and security controls. More broadly, it reflects a shift underway across the legal industry. As organizations move beyond AI experimentation, the focus is turning from model capabilities alone to a more fundamental question: how they can use tools like ChatGPT to securely access the knowledge that already exists inside the firm. "Legal organizations are entering a different phase of AI adoption," said Heath Harris, Vice President of Applied AI at NetDocuments. "The conversations we're having today are less about models and more about whether AI can securely access the knowledge firms already have. Most organizations don't have a knowledge problem. They have an access problem. The opportunity is making trusted institutional knowledge available wherever legal professionals choose to work." Through NetDocuments' MCP architecture, AI applications can securely search and retrieve documents, uncover relevant precedent, compare and summarize content, and assist with drafting using the context of an organization's own work product and institutional knowledge. Existing permissions, ethical walls, and governance controls remain intact across every AI experience. By building once and connecting many times, organizations can bring the same trusted knowledge foundation to multiple AI tools without rebuilding integrations, governance frameworks, or security controls for each new application. The announcement also reinforces findings from NetDocuments' recently released Legal Context Engineering Benchmark, which demonstrated that AI systems become more effective, efficient, and reliable when grounded in trusted legal context. NetDocuments' AI ecosystem enables organizations to: * Work with the AI tools best suited to specific legal workflows * Ground AI outputs in trusted firm knowledge and work product * Maintain governance, permissions, and ethical walls across AI experiences * Reduce integration complexity through a unified context strategy * Preserve flexibility as new AI models and applications enter the market. "The legal industry isn't suffering from a shortage of AI models," Harris added. "New models, assistants, and applications are arriving faster than ever. The real challenge is turning AI into lasting business value. That's why we've invested in MCP, the Legal Context Graph, and an open ecosystem. Better models and better context are the keys. It's a firm's ability to bring its knowledge and governance to every model it chooses to use." ndConnect is NetDocuments' interoperability program giving authorized, approved third-party AI tools secure, governed access to NetDocuments content. To learn more about how to choose the integration that fits your workflow, visit www.netdocuments.com/legal-ai-integrations. About NetDocuments NetDocuments, the #1 trusted cloud-native document management system (DMS) for 25+ years, delivers everything lawyers need to do their best work, including award-winning automation and AI to email management, search, collaboration, document bundling, advanced security, and more. With the industry's first Legal Context Graph and a reimagined user experience built around it, NetDocuments supercharges those experiences by connecting every matter, every project, and every case while respecting an organization's permissions and ethical walls. Supporting more than 7,000 law firms, corporate legal departments, and public sector organizations worldwide, the platform integrates with 150+ other technologies, including Microsoft 365, Claude by Anthropic, and DocuSign, making it a core solution that meets users wherever they work. To learn more, visit netdocuments.com

NetDocuments
Sep 15th, 2026
NetDocuments earns top marks from customers in G2 Fall 2026 Reports.

NetDocuments earns top marks from customers in G2 Fall 2026 Reports. September 15, 2026 Customer reviews recognize NetDocuments as a High Performer in Enterprise Search Software and among the Easiest Companies to Do Business With in Legal Document Management LEHI, Utah, Sept. 15, 2026 - NetDocuments today announced it earned multiple honors in the G2 Fall 2026 Reports, including High Performer in Enterprise Search Software and Easiest to Do Business With in Legal Document Management. The distinctions are based on verified customer reviews collected by G2, a leading software marketplace and peer-review platform. G2's seasonal reports help buyers evaluate software based on real-world customer experience and satisfaction. The Fall 2026 results reflect direct feedback from legal professionals and knowledge workers using NetDocuments in their day-to-day work. This recognition reflects continued customer confidence in NetDocuments as legal organizations modernize how they manage knowledge, collaborate securely, and apply AI across legal workflows. "The most meaningful recognition comes from the professionals who rely on NetDocuments every day," said Dan Hauck, Chief Product Officer at NetDocuments. "Whether they're managing documents, searching for institutional knowledge, or applying AI to legal work, our customers expect technology that is intuitive, secure, and dependable. We're honored to see this reflected in their feedback." The news comes as NetDocuments continues to expand its legal AI platform and advance its vision for trusted legal context as the foundation for AI-powered legal work. That momentum shows up in recent product and ecosystem milestones: * Introduced Tabular Review and Legal Authorities AI, enabling legal professionals to analyze large document collections, identify key insights, and surface relevant legal authorities directly within NetDocuments. * Published the Legal Context Engineering Benchmark, the industry's first benchmark measuring how structured legal context affects AI quality and cost. The study found that the NetDocuments Legal Context Graph reduced the cost of a correct AI answer by 48% while maintaining answer quality. * Expanded its AI ecosystem and Legal Context Graph strategy, connecting trusted legal knowledge to leading AI platforms and applications through an open, governed approach. "We're proud that customer feedback recognizes both the strength of our platform and the experience of partnering with NetDocuments," Hauck said. "In legal technology, trust isn't something you claim. It's something you earn every day." To learn more about NetDocuments, visit www.netdocuments.com. To see customer reviews and G2 recognition, visit NetDocuments' G2 profile. About NetDocuments NetDocuments, the #1 trusted cloud-native document management system (DMS) for 25+ years, delivers everything lawyers need to do their best work, including award-winning automation and AI to email management, search, collaboration, document bundling, advanced security, and more. With the industry's first Legal Context Graph and a reimagined user experience built around it, NetDocuments supercharges those experiences by connecting every matter, every project, and every case while respecting an organization's permissions and ethical walls. Supporting more than 7,000 law firms, corporate legal departments, and public sector organizations worldwide, the platform integrates with 150+ other technologies, including Microsoft 365, Claude by Anthropic, and DocuSign, making it a core solution that meets users wherever they work. Media contact (C) 2026 NetDocuments Software, Inc. All rights reserved. NetDocuments is the registered trademark of NetDocuments Software, Inc. in the United States and other jurisdictions. All other trademarks, service marks, and trade names are the property of their respective owners.