Tesla

Makes electric cars, robotaxis and grid batteries

Retail Operations Program Manager - Vehicle Accessories & Merchandise

Retail Store ManagementConfirmed live in the last 24 hours

Full-timeNo salary listed

About the Job

Requirements

At least 5 years of experience in retail operations or channel management, ideally in apparel/lifestyle, consumer goods, automotive accessories, or premium omnichannel retail.
Demonstrated ownership of physical retail and e-commerce, including P&L influence, merchandising, inventory controls, team leadership, and measurable sales and operational improvement.
Experience with POS and inventory systems, equipment rollouts, software change management, and cross-functional execution with construction and infrastructure teams on openings.
Strong attention to detail across assortment, inventory, pricing, planograms, systems configuration, reporting, and customer-facing materials.
Strong written and verbal communication skills to brief executives, align partners across IT, construction, supply, and stores, coach locations, and write clear operating instructions under tight timelines.
Strong Excel and retail metrics fluency, with hands-on experience using POS and inventory platforms.
Willingness to travel, typically 50–70%.

Responsibilities

Develop, execute, and scale omnichannel retail strategies for merchandise and accessories across Tesla locations, Tesla Shop e-commerce, pop-ups, and other activations.
Own end-to-end retail operations, including store standards, visual merchandising and planograms, customer experience, and daily product movement from allocation to the sales floor.
Lead inventory management and controls, including planning, allocation, replenishment, cycle counts, variance root-cause analysis, shrink prevention, and operating discipline to keep the assortment accurate and available.
Partner with IT and retail systems teams on POS equipment deployment, hardware lifecycle, and software upgrades; translate store needs into rollout plans, training, cutover support, and post-go-live issue resolution.
Drive new store openings from readiness through opening, including space and fixture plans, inventory first-fill, POS and systems setup, playbooks, and go-live support, in partnership with construction, facilities, and infrastructure teams on timelines, dependencies, and site constraints.
Lead merchandising programs, seasonal collections, limited editions, in-store activations, and collaborations to maximize sell-through, engagement, and brand alignment.
Analyze sales, KPIs, customer insights, and trends to optimize assortment, operations, and channel expansion.

Desired Qualifications

Experience in apparel/lifestyle, consumer goods, automotive accessories, or premium omnichannel retail is preferred.

Category	Operations & Business Support
Location	Hawthorne, California
Requisition ID	285972
Type	Full-time

Job Description

<p>We are seeking a Retail Operations Program Manager to own Tesla retail operations and programs for Vehicle Accessories and Merchandise. You will set strategy, run the operations, and drive growth across Tesla’s owned retail channels—pairing merchandising judgment with rigorous execution across stores, systems, inventory, and new-site readiness. High-impact role spanning operations, merchandising, cross-functional leadership, and data-driven decision making in a fast-paced environment. Based in Los Angeles or the Bay Area.</p><br>

Job Responsibilities

Develop, execute, and scale omnichannel retail strategies for merchandise and accessories across 170+ Tesla locations, Tesla Shop e-commerce, pop-ups, and other activations
Own end-to-end retail operations: store standards, visual merchandising and planograms, customer experience, and the daily rhythm of how product moves from allocation to the floor
Lead inventory management and controls—planning, allocation, replenishment, cycle counts, variance root-cause, shrink prevention, and operating discipline that keeps assortment accurate and available
Partner with IT / retail systems on POS equipment deployment, hardware lifecycle, and software upgrades; translate store needs into rollout plans, training, cutover support, and post-go-live issue resolution
Drive new store openings from readiness through open: space and fixture plans, inventory first-fill, POS/systems standup, playbooks, and go-live support—in close partnership with construction, facilities, and infrastructure teams on timelines, dependencies, and site constraints
Lead merchandising programs, seasonal collections, limited editions, in-store activations, and collaborations to maximize sell-through, engagement, and brand alignment
Analyze sales, KPIs, customer insights, and trends to optimize assortment, operations, and channel expansion

Job Requirements

5–8+ years in retail operations or channel management—ideally apparel/lifestyle, consumer goods, automotive accessories, or premium omnichannel
Proven ownership of physical retail and e-commerce, including P&L influence, merchandising, inventory controls, team leadership, and measurable sales and operating improvement
Comfortable in the details that keep stores running: POS and inventory systems, equipment rollouts, software change management, and cross-functional execution with construction/infrastructure on openings
Extremely detail-oriented—catches errors in assortment, inventory, pricing, planograms, systems configuration, reporting, and customer-facing materials before they reach the floor
Exceptional written and verbal communication: briefs executives, aligns partners (IT, construction, supply, stores), coaches locations, and writes clear operating instructions under tight timelines
Strong Excel / retail metrics fluency; hands-on with POS and inventory platforms
Travel typically 50–70%

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size: 10,001+
Company stage: IPO
Headquarters: Austin, TX
Founded: 2003

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