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TaskUs

BPO providing end-to-end customer experience management

Wellness & Resiliency Coach

Learning & DevelopmentConfirmed live in the last 24 hours
Full-timeChandigarh, IndiaNo salary listed

About the Job

Requirements

  • Graduate of a 4-year college course, preferably in Psychology, Social Work, or similar tracks
  • Minimum 1 year experience in coaching, mentoring or counseling
  • Excellent interpersonal skills
  • High level of discretion and confidentiality
  • Outstanding communication skills, with emphasis on listening skills
  • Above Average fluency in written and spoken English
  • A strong desire to help others
  • Flexibility to work with shifting hours
  • Proficient in office software applications

Responsibilities

  • Proactively checks-in with Teammates and invites them to individual coaching or group sessions in person, by phone, via email, or video platforms
  • Provides individual and group coaching sessions using prescribed approach, and following the ICF Core Competencies
  • Partners in the creation and implementation of individual action plans of clients
  • Monitors and checks-in with clients at specific times to help them keep track of the achievement of their set goals
  • Schedules and conducts regular and consistent individual and group coaching sessions
  • Creates and organizes confidential client files including intake and session documentation
  • Monitors, collects, and evaluates necessary data to keep track of clients’ progress
  • Reports accurate and consistent data by using prescribed tools
  • Assesses for emergency/crisis needs and ensures safety planning with the clients and proper endorsement to mental health professionals
  • Designs and facilitates wellness sessions, outreach programs and activities that support monthly programming and department objectives
  • Leads or co-leads projects or activities assigned by the Manager and/or Director of Wellness and Resiliency
  • Attends activities and completes all development programs and training sessions required by the department and the company

Desired Qualifications

  • Experience in and general knowledge of mental health care
  • Certification in Life Coaching
  • Masters Degree in Psychology, Social Work, or similar tracks
  • Licensed Psychologist, Guidance Counselor, or Psychometrician

About the Company

TaskUs

BPO providing end-to-end customer experience management

TaskUs provides end-to-end customer experience management (CXM) through business process outsourcing (BPO) services. It handles a range of client operations, primarily customer service tasks, for customers in software, telecommunications, and other industries. TaskUs runs these processes for clients, employing staff who deliver service through scalable, flexible operations. Revenue comes from charging clients for services, on a per-project basis or via long-term contracts, and the company also offers advisory services supported by a resilient operating framework to help clients improve their CX programs. What sets TaskUs apart is its emphasis on employee culture and a responsive, flexible partnership aligned with client needs, enabling high-quality service and adaptability in a competitive market. The company’s goal is to help clients enhance their customer experience at scale by providing reliable CXM execution paired with strategic guidance.

Company size
10,001+
Company stage
IPO
Headquarters
New Braunfels, TX
Founded
2008

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