CSC Generation

Acquires and revitalizes retail brands

Retail Shop Technician

Automotive Service & RepairConfirmed live in the last 24 hours

Part-timeOgden, UT, USANo salary listedIn-person

About the Job

Requirements

At least 3 years of experience as a bike and ski/snowboard technician or in a similar role.
Strong knowledge of bike and ski/snowboard mechanics and repair.
Excellent customer service and communication skills.
Ability to work independently and manage a team.
Passion for outdoor activities and a commitment to environmental stewardship.
Availability to work weekends and holidays as needed.
Ability to communicate verbally and work cooperatively with associates and customers.
Ability to remain standing for up to 5 hours at a time.
Ability to move about the store while coaching and directing associates, selling to customers, and retrieving merchandise from the stockroom or sales floor.
Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from the stockroom or sales floor.
Ability to lift and/or move merchandise weighing up to 50 pounds.
Ability to ascend and descend ladders to retrieve or move merchandise.
Ability to operate a computer, point-of-sale system, keyboards, merchandise scanners, and a mouse.
Must have a flexible schedule, including availability for nights, weekends, and holidays.
Regular and predictable attendance.

Responsibilities

Partner with the management team to identify shop priorities and meet store goals.
Oversee and manage the repair and maintenance program for bike and ski/snowboard gear.
Perform bike and ski/snowboard repairs and maintenance as needed.
Build, assemble, and tune new bikes.
Mount new skis and snowboards.
Repair and tune customers' bikes, skis, and snowboards.
Provide expert gear advice to customers, including gear recommendations, product fit, and technical advice.
Train and mentor shop technicians.
Manage inventory and ensure necessary parts and tools are available.
Keep up to date with industry trends and developments.
Work with the store team to develop and implement marketing strategies for shop-related products and services.
Assist on the sales floor as needed.
Assist the Store Manager with opening and closing the store as needed.
Ensure the store is properly secured and alarm systems are functioning correctly.
Manage cash and credit card transactions and perform daily cash reconciliation.
Perform other duties as assigned by the management team.

Backcountry Outlet is a new retail division built on a simple idea: expert gear guidance paired with accessible pricing. It’s a place where seasoned skiers, first-time mountain bikers, and families alike can confidently gear up for what’s next. Our stores are powered by Gearheads who live the lifestyle—skiing, riding, hiking, and climbing—and bring that credibility to every customer interaction. This isn’t transactional retail; it’s about connecting people to the right gear, providing expert ski, snowboard, and bike services, and creating a reason to come back.

The ideal candidate should have a passion for outdoor activities and possess excellent communication and interpersonal skills.

We are seeking a highly skilled and experienced Lead Shop Tech to join our team. The Lead Shop Tech will be responsible for overseeing all shop-related activities at our store, including repairs, maintenance, and assembly. 

What you get to do every day:

Partner with management team to identify shop priorities and meet store goals  

Oversee and manage the repair and maintenance program of bike and ski/snowboard gear 

Perform bike and ski/snowboards repairs and maintenance as needed 

Build, assemble, and tune new bikes 

Mount new skis and snowboards 

Repair and tune customer’s bikes, skis and snowboards  

Provide expert advice to customers on gear related matters, including gear recommendations, product fit and technical advice 

Train and mentor shop techs 

Manage inventory and ensure that all necessary parts and tools are available 

Keep up to date with industry trends and developments 

Work with the store team to develop and implement marketing strategies for shop related products and services 

Assist on the sales floor as needed 

Assist the Store Manager in opening and closing the store as needed. 

Ensure the store is properly secured and alarm systems are functioning correctly 

Manage cash and credit card transactions, and perform daily cash reconciliation 

Other duties as assigned by the management team 

What you bring to the role:

At least 3 years of experience as a bike and ski/snowboard tech or in a similar role 

Strong knowledge of bike and ski/snowboard mechanics and repair 

Excellent customer service and communication skills 

Ability to work independently and manage a team 

Passion for outdoor activities and a commitment to environmental stewardship 

Availability to work weekends and holidays as needed 

Physical Requirements:

Ability to communicate verbally and work cooperatively with associates and customers
Ability to remain standing for up to 5 hours at a time
Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor
Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor
Ability to lift and/or move merchandise weighing up to 50 lbs.
Ability to ascend/descend ladders to retrieve and/or move merchandise
Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work
Must have a flexible schedule, including availability for nights, weekends, and holidays
Regular and predictable attendance

CSC Generation is an equal opportunity employer. All qualified applicants will receive consideration without regard to any characteristic protected by law. If you need an accommodation during the application process, contact [email protected].

Employment is contingent on a background check, including verification of prior employment dates.

About the Company

CSC Generation

Acquires and revitalizes retail brands

CSC Generation acquires underperforming retail brands and grows them into profitable ventures by integrating them into its shared operating platform. It operates across retail, e-commerce, and wholesale, leveraging technology, skilled staff, efficient processes, and scalable operations to optimize product sourcing, marketing, fulfillment, and customer experience. Its portfolio includes brands like DirectBuy, One Kings Lane, Sur La Table, Touch of Modern, and Cherry Man Industries, collectively offering over 325,000 products and attracting about 10 million monthly page views. The company differentiates itself by targeting “unsexy” opportunities others overlook and by applying its centralized platform to turn around and scale these brands into sustainable revenue generators. Its goal is steady growth and profitability by transforming underperforming brands into thriving parts of its portfolio, serving a wide range of consumers and business clients.

Company size: 201-500
Company stage: Series E
Total funding: $107.6M
Headquarters: Chicago, IL
Founded: 2016

Recently Posted Jobs

Explore more opportunities at CSC Generation

See more jobs