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Nexus Family Healing

Nonprofit mental health and family support network

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Residential & Direct SupportUpdated on Nov 14
Full-timeAustin, MN, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • A valid driver's license is required, and the employee must maintain state regulating agency and company driving requirements.
  • The employee must be at least 21 years of age.
  • The employee must successfully pass a Department of Human Services criminal background check.
  • The employee must be able to build strong relationships with diverse individuals or communities and understand their unique needs and challenges.
  • The employee must be open to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values.
  • The employee must successfully participate in and complete Handle with Care training.
  • The employee must be able to assist in properly restraining clients.
  • The employee must be able to lift up to 50 pounds unassisted and up to 100 pounds or more with assistance.
  • The employee must be able to stand and walk for extended periods of 2–4 hours.
  • The employee must be able to twist, bend, and stretch in a manner conducive to daily activities within the residential program.
  • The role routinely uses standard office equipment such as desktop or laptop computers, photocopiers, and smartphones.
  • The employee is regularly required to talk and hear; specific vision abilities include close vision and the ability to adjust focus.

Responsibilities

  • Serve as a mentor and role model for Youth Care Professionals by following trauma-informed practices.
  • Ensure client safety and collaborate with co-workers to maintain a positive, respectful, clean, and therapeutic environment.
  • Assist regularly in training and development processes for new Youth Care Professionals.
  • Lead the shift and ensure daily shift activities occur as planned; coordinate decision-making and problem-solving as needed during the shift.
  • Work as part of the staff-to-client ratio and perform all duties of a Youth Care Professional.
  • Lead and direct youths' daily routines and coordinate changes and staff deployment to meet youth and milieu needs.
  • Monitor the milieu culture and implement interventions to establish a healthy, safe, and effective residential culture.
  • Provide leadership among Youth Care Professionals to support trauma work in the milieu.
  • Participate in planning and implementing trauma-informed, strengths-based treatment plans, restorative approaches, and therapeutic services.
  • Mentor and coach Youth Care Professionals on responding to situations in alignment with the agency's treatment philosophy and individual guidance plans.
  • Provide in-the-moment feedback in the milieu and intervene or redirect Youth Care Professionals' interactions that are not within the trauma response framework.
  • Lead staff in ensuring compliance with emotional and physical safety policies and procedures in living areas, buildings, campus grounds, and during off-campus activities.
  • Coach and mentor Youth Care Professionals to enhance de-escalation skills and reduce the need for physical restraints.
  • Help establish and maintain a work environment consistent with agency standards and organizational values, and carry out the vision of agency and program leadership in supporting staff and youth.
  • Work effectively with client families or support networks to reinforce positive partnerships, engagement, and involvement.
  • Remain cognizant of clients' individual guidance plans and needs while providing in-the-moment coaching and mentoring for optimal interactions and relationship building.
  • Collaborate with the clinical team to address concerns, strengths, and recommendations for Individual and Family guidance plans.
  • Ensure compliance with licensing, regulatory, and accreditation requirements during scheduled shifts.
  • Complete documentation and other standards in a timely manner, and ensure all documentation and shift duties are finished by the end of the shift.
  • Conduct debriefing activities with Youth Care Professionals and youth regarding significant events to support continuous quality improvement as needed.
  • Provide ongoing encouragement and verbal recognition to Youth Care Professionals, and provide feedback about their work performance on formal evaluations for employee development as necessary.

Desired Qualifications

  • An associate or bachelor's degree in social work, psychology, or a clinically related field is preferred.
  • Previous residential and youth mental health experience is strongly preferred.

About the Company

Nexus Family Healing

Nonprofit mental health and family support network

Nexus Family Healing is a nonprofit mental health organization serving children, families and adults through a network of treatment and support agencies. It combines community counseling and crisis stabilization with foster care, adoption services and residential treatment for people with emotional or behavioral health needs. Care is based on the effects of trauma and includes parents and other caregivers, with the aim of keeping families together or helping them reunite. Residential campuses also pair treatment with on-site schooling, life skills and support for returning to the community. Founded in 1972, Nexus is headquartered in Plymouth, Minnesota.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Plymouth, MN
Founded
1972

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