D

Dairy Queen

Global quick-service ice cream and burgers

Food Technologist-Product Development

Full-Time
$59k - $69.3k
Junior, Mid
Bachelor's
Bloomington, MN, USA
HybridThree collaboration days per week; additional in-office time may be required.
Manufacturing & Process Engineering
No H1B Sponsorship

About the job

Requirements
  • An undergraduate degree in Food Science, Chemistry, or a related field is required.
  • One to three years of professional product development or quality assurance experience.
  • Knowledge of standard sensory methodologies and ability to conduct sensory testing.
  • Ability to assimilate large quantities of data, sort relevant facts, and provide concise descriptions of situations.
  • Working knowledge of analytical equipment and ability to interpret data, summarize findings, and provide perspective on next steps.
  • Ability to translate technical data and communicate it in a non-technical way.
  • Working knowledge of quick-service restaurant, restaurant, and commercial cooking equipment.
  • Relationship-building skills to create mutually beneficial relationships with internal and external clients.
  • Familiarity with inspection, testing, sampling practices, and food regulations; ability to apply technical principles and practices to problem solving.
  • Knowledge of food technology, food microbiology, safe food handling procedures, and foodservice sanitation practices.
  • Knowledge of Good Manufacturing Practices and Hazard Analysis and Critical Control Points principles.
  • Strong written and verbal communication skills.
  • Ability to multitask and prioritize multiple projects and requests in a deadline-driven environment.
  • Competency using computers and working knowledge of Microsoft Word, Excel, PowerPoint, Smartsheet, and OneNote; ability to work on a computer for extended periods.
  • Ability to work occasionally evenings and weekends to meet project deadlines.
  • Ability to work in quality assurance/product development laboratory and factory environments for extended periods.
  • Ability to travel throughout the United States, Canada, and internationally 10% of the time.
  • Must be authorized to work in the United States without employer sponsorship.
Responsibilities
  • Collaborate with the Product Development team and cross-functional partners to develop new products and procedures and improve existing offerings to meet customer needs.
  • Evaluate the impact of product, ingredient, and process changes and work with a manager to identify effective solutions.
  • Support product demonstrations, analytical testing, evaluation, and troubleshooting to maintain quality and marketplace competitiveness.
  • Alert the team to opportunities to reduce variability and ensure consistent delivery of high-quality, high-value products at the store level.
  • Evaluate new or alternative products, packaging, or equipment; record testing data; document results; and apply basic research to troubleshoot food science-related issues.
  • Report and review project results with the supervisor and appropriate internal team members.
  • Assist in developing specifications for new menu items, document ingredient specifications, maintain updated finished product specifications, and perform testing procedures to determine product specification tolerances.
  • Evaluate, monitor, and report consumer competitive menus/products and marketplace trends to the supervisor and appropriate internal team members.
  • Provide corporate technical support by working with other departments on training and troubleshooting problems; assist in training internal departments on new products and procedures; and maintain customer service functions with franchisees, internal team members, and suppliers.
  • Prepare menu items/products for review by internal team members and councils/committees.
  • Assist with in-house sensory evaluation taste panels, focus groups, and other consumer research projects; maintain the laboratory facility and equipment.
  • Support Food Safety and Quality Review by ensuring that quality and food safety requirements are met.

About the company

Dairy Queen operates a global chain of quick-service restaurants that serve soft-serve ice cream treats and fast food like burgers and fries. Customers purchase these items through a network of over 7,000 franchised locations or via delivery services. The company distinguishes itself from other fast-food chains by focusing heavily on its signature Blizzard treats and ice cream cakes, leveraging a brand history spanning over 80 years. Its goal is to expand its global footprint through franchising while providing convenient dessert and meal options to families and individuals.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Burlington, Canada

Founded

1940

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Simplify Jobs

Simplify's Take

What believers are saying

  • DQ launched Coffee Coolers on September 14, 2026, targeting coffee and dessert traffic.
  • The September 22, 2026 Spellbound Series adds Halloween novelty and limited-time urgency.
  • Hong Kong opens four stores in Q4 2026, expanding DQ into a premium market.

What critics are saying

  • At least 46 U.S. locations closed since early 2025, including three Alaska stores on June 30.
  • Project Lonestar's 2025 lawsuit and 2026 closures expose brutal franchise enforcement and supply leverage.
  • Repeated closures and disputes threaten unit economics, brand consistency, and franchisee confidence systemwide.

What makes Dairy Queen unique

  • Blizzard Treats and upside-down service remain DQ's most recognizable signature, since 1985.
  • Berkshire Hathaway-owned International Dairy Queen runs 7,800 restaurants across 20-plus countries.
  • Franchising keeps capital needs low while blending soft serve, burgers, fries, and delivery.

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Benefits

  • Remote Work Options
  • Performance Bonus

Growth & Insights and Company News

Headcount

6 month growth

13%

1 year growth

13%

2 year growth

16%
Capital Digest
Oct 19th, 2026
Virginia Beach Dairy Queen ends decades-long run as city converts site to police substation.

Virginia Beach Dairy Queen ends decades-long run as city converts site to police substation. October 19, 2026 A longtime Virginia Beach oceanfront Dairy Queen will close for good next October so the city can turn the property into a police substation aimed at boosting safety in a busy tourist zone. The popular soft-serve shop at 17th Street and Atlantic Avenue has drawn ice cream fans for more than 30 years. Owner Richard Maddox, a former city councilman, confirmed the permanent shutdown and the handoff of the building to police afterward. The Sun reported that the move is part of city plans to expand police presence along the resort strip, where officials say crime and disorder have been a recurring headache. Maddox sold the property to Virginia Beach in December 2022 as part of a $12.8 million deal. That package also covered a stage larger than 900 square feet and a lawn across from the city's 17th Street park. He kept running the restaurant under a rent deal that sends the city $100,000 a year until the lights go out. He put the end of the run in plain terms when he spoke with local outlet WAVY. "All good things must come to an end," Maddox said. Family roots stretch back to 1949. The Maddox name has been tied to Dairy Queen at the Virginia Beach oceanfront for generations. Richard's father, John Maddox, opened the resort's first Dairy Queen on 27th Street in 1949. The 17th Street location later earned recognition as one of the chain's highest-grossing shops in the United States, known for its Blizzards and steady tourist traffic. That long family run is now winding down. Once the restaurant closes next October, the building goes to the police department for use as a substation. City wants more police visibility on the boardwalk. Virginia Beach already runs an oceanfront substation on Atlantic Avenue. The city pays $60,000 a year to rent that space. Officials say the Dairy Queen site will give officers more room and a more visible footprint right in the heart of the resort area. Vice Mayor Rosemary Wilson backed the shift and tied it directly to safety. "It'll be a nice presence for our police that keeps everyone nice and safe down at the oceanfront." Wilson also pointed to trouble at the park next door. "It'll also be good for the park next door. We've had some problems there," she said, adding, "I think it's going to help with that as well." No detailed crime numbers were released with the announcement. The stated goal is straightforward: put more officers where visitors and residents gather, and give police a permanent base instead of leased space. Safety trade-off at a busy tourist corner. Tourist strips live or die on whether families feel comfortable walking at night. Virginia Beach leaders are choosing a police footprint over another season of soft-serve at a high-traffic corner. Maddox kept the shop open for years after the sale, paying six figures in rent while the city locked in the long-term plan. The timeline is set. The restaurant operates until next October. Then the building changes hands, and the oceanfront gains a new substation instead of another ice cream counter. Locals who grew up on Blizzards at 17th and Atlantic will miss the place. A safer boardwalk is the trade the city is making, and that is the kind of priority that keeps a resort town workable for the people who live and work there year-round.

Sporked
Oct 18th, 2026
Customers voted for the Best ice cream of 2026 (& It's not Dairy Queen).

Customers voted for the Best ice cream of 2026 (& It's not Dairy Queen). I'm endlessly fascinated with the data available on consumer interest, especially when it comes to the food world. YouGov recently put out their Best Bites 2026 report which outlined the U.S. restaurant brand rankings in a number of factors. One category in particular caught my attention―America's top rated ice cream spots. The data doesn't lie. One clear winner stood out in the category. None other than Cold Stone Creamery. While Sporked is not particularly surprised at the news, it's nice to see them get recognition. You'd understand if you've ever walked into a Cold Stone Creamery and tasted their product. It's good. Damn good. I've been infatuated with their Milk & Oreo Cookies shake since I was in high school. It is, no joke, responsible for at least five pounds that I've gained over the years. A step above the competition. Cold Stone beat out the likes of Baskin Robbins, Dairy Queen, and Culvers to earn the crown in the ice cream category. Which is a little confusing considering two of those three spots don't serve up actual ice cream. Nonetheless, I'm sure they're savoring the title. The very next category on the restaurant brand rankings report was a ranking of specialty dining restaurants by quality and value. Krispy Kreme barely beat out Cold Stone in quality for the top spot (30.7 net score vs 29.7)―which is a little surprising. I mean, I like Krispy Kreme probably more than the average person but I certainly wouldn't equate it to a quality product. The only category that Cold Stone Creamery really lost was in value. Dunkin' earned the top spot with a net score of 24.2 and Cold Stone was all the way in 8th place with a score of 7.1. This is not shocking in the slightest. That beautiful ice cream isn't cheap! And don't get me started on their ice cream cakes. Just be ready to sell off a child if your kid asks for one for their birthday. A constant stream of collaborations. I think another healthy sign of Cold Stone's domination in the industry is their consistent collabs that they have with big named brands. This year they've teamed up with Cat in the Hat, Supergirl, and a metric ton food brand specific collabs. I think that last bit really shows it off. Names like Oreo and Reese's aren't afraid to attach themselves to the concoctions that Cold Stone Creamy whip up.

Baltimore Fishbowl
Oct 15th, 2026
Towson has Blizzard...Treats, that is, with new Dairy Queen restaurant on Joppa Road.

Towson has Blizzard...Treats, that is, with new Dairy Queen restaurant on Joppa Road. Winter is on its way, and Towson residents have Blizzard Treats in the forecast, as a new Dairy Queen restaurant opened its doors this week on Joppa Road. American Dairy Queen Corporation announced the restaurant officially opened on Oct. 12 at at 1631 E. Joppa Road. It is locally owned and operated by Mohammed Hussain. "We've been looking forward to opening in Towson and getting to know the community," Hussain said. "There's something nostalgic about Dairy Queen, where everyone has a favorite memory tied to DQ - and we're excited to bring that experience to families here in Towson. We hope this becomes a spot people can stop into regularly, whether it's for lunch, dinner, or a Blizzard Treat all year-round." The Dairy Queen in Towson is open daily from 10 a.m. to 10 p.m. The new location's menu will have familiar DQ favorites, hot food, and treats, including their Signature Stackburger, Chicken Strip Baskets, DQ soft serve in cones, sundaes, shakes, and the signature Blizzard Treat. The restaurant's environment has a modern design with large, comfortable booths, community tables and chairs, a designated mobile order pick-up counter, and drive-thru lanes. On the company's Miracle Treat Day, the team will welcome the community in support of Children's Miracle Network Hospitals, helping raise critical funds for local kids and families. Customers can download the DQ app for exclusive weekly deals, rewards for purchases, and special offers.

WSET
Sep 28th, 2026
Dairy Queen closes in Madison Heights as 7 Brew plans move forward.

Dairy Queen closes in Madison Heights as 7 Brew plans move forward. by Lily Riden Mon, September 28, 2026 at 7:21 PM A family-favorite ice cream stop in Amherst County is officially closed, but a familiar coffee drive-thru could soon be taking its place. (Lily Riden/WSET) Ask WSET anything What is the approval status of 7 Brew's site plans? What role does Amherst County Planning and Zoning play in this development? Why is the Dairy Queen in Madison Heights closed? AMHERST COUNTY, Va. (WSET) - A family-favorite ice cream stop in Amherst County is officially closed, but a familiar coffee drive-thru could soon be taking its place. The Dairy Queen in Madison Heights has shut its doors, and plans are already in the works for what could come next at the site. Amherst County Planning and Zoning confirmed that site plans for a 7 Brew location are currently going through the approval process. There is no timeline at this time for approval or when construction could begin. Wset Incorporated will continue to provide updates as more information becomes available. SPONSORED CONTENT MORE TO EXPLORE

Totally The Bomb
Sep 25th, 2026
Dairy Queen's Halloween drink bubbles - and there's a rare gold Blizzard Buddy.

Dairy Queen's Halloween drink bubbles - and there's a rare gold Blizzard Buddy. Jamie Slack September 25, 2026 This post may contain affiliate links. For more information, please read our affiliate disclosure policy. Dairy Queen has made a Halloween drink that starts bubbling when you stir it, and somehow that is only half the story. Its new Spellbound Series brings a purple OREO Blizzard, ghost pepper sauce and mystery plush keychains to participating locations beginning September 28, 2026. The lineup is scheduled through November 1, according to DQ's September 22 announcement. Check your local restaurant before making a special trip; participation and plush stock can vary. My latest videos. What is in DQ's Spellbound Series? The Bubble Brew DQ Sparkler combines blood orange and lemonade with sparkling water over ice and cold foam. DQ says stirring makes the drink bubble and foam. The Enchanted OREO Blizzard mixes OREO cookies, a sweet ube-flavored base and a purple shimmer into soft serve. If sweet and spicy is your Halloween personality, the new Ghost Pepper Sauce is a smoky, hot dip that DQ suggests with its four-piece Chicken Strip Basket. I am most curious about the Sparkler's little stir-and-watch moment. I have not tried any of these yet, so I cannot tell you how hot the sauce actually tastes or whether the Blizzard's ube flavor comes through strongly. The $4 mystery Blizzard Buddy has five possible designs. At participating U.S. DQ restaurants, a Mystery Blizzard Buddy plush keychain costs $4 with any purchase while supplies last. It comes in mystery packaging. The five named designs are Blizabeth, Flip, Blenda, Brrrnie and a rare golden buddy called Goldie. DQ limits the add-on to one per customer per transaction. In other words, the $4 is an add-on price, and the design is a surprise. DQ says finding Goldie is tied to Blizzard Treats for a year, but there are important sweepstakes terms. The promotion ends October 31, requires DQ Rewards membership and age 18 or older, and offers a no-purchase entry method. It excludes Texas and Quebec. DQ says the official rules and free-entry details will be live by September 28; read those before treating a mystery purchase as a contest entry. Buying a Buddy does not guarantee Goldie or a prize. The drink, Blizzard and sauce have the longer November 1 window. The sweepstakes has the earlier October 31 cutoff, and the plush can sell out sooner. That is a lot of dates for one tiny dessert mascot, but I would rather know them before falling in love with Blizabeth.