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Dairy Queen

Global quick-service ice cream and burgers

Food Technologist-Product Development

Manufacturing & Process EngineeringConfirmed live in the last 24 hours
Full-timeBloomington, MN, USA$59k - $69.3k

About the Job

Requirements

  • An undergraduate degree in Food Science, Chemistry, or a related field is required.
  • 1-3 years of professional product development or quality assurance experience.
  • Knowledge of standard sensory methodologies and ability to conduct sensory testing.
  • Ability to assimilate large quantities of data, sort relevant facts, and provide concise, cogent descriptions of situations.
  • Working knowledge of analytical equipment and ability to interpret data, summarize it, and provide perspective on next steps.
  • Ability to translate technical data and communicate it in a non-technical way.
  • Working knowledge of quick-service restaurant, restaurant, and commercial cooking equipment.
  • Familiarity with inspection and testing sampling practices and food regulations.
  • Ability to apply sound technical principles and practices to problem solving.
  • Knowledge of food technology, food microbiology, safe food handling procedures, and foodservice sanitation practices.
  • Knowledge of Good Manufacturing Practices and Hazard Analysis and Critical Control Points principles.
  • Ability to multitask and prioritize multiple projects and requests simultaneously in a deadline-driven environment.
  • Competency in using computers and working knowledge of Microsoft Word, Excel, PowerPoint, Smartsheet, and OneNote; ability to work on a computer for extended periods.
  • Ability to work occasionally on evenings and weekends as necessary to meet project deadlines.
  • Ability to work in quality assurance/product development lab and factory environments for extended periods.
  • Ability to travel throughout the United States, Canada, and internationally for 10% of the time.
  • Must be authorized to work in the United States without employer sponsorship.

Responsibilities

  • Collaborate with the Product Development team and cross-functional partners to develop new products and procedures and improve existing offerings to meet fan needs.
  • Evaluate the impact of product, ingredient, and process changes and work with a manager to identify effective solutions.
  • Support product demonstrations, analytical testing, evaluation, and troubleshooting to maintain quality and marketplace competitiveness.
  • Alert the team to opportunities to reduce variability and ensure consistent delivery of high-quality, high-value products at the store level.
  • Solve problems, anticipate project needs, and recommend next steps as a team member.
  • Evaluate new or alternative products, packaging, or equipment; record testing data and document results; and apply basic research to troubleshoot food science-related issues.
  • Report and review project results with a supervisor and appropriate internal team members.
  • Assist in developing specifications for new menu items, document ingredient specifications, maintain updated finished-product specifications, and perform testing procedures to determine product specification tolerances.
  • Evaluate, monitor, and report consumer competitive menus/products and marketplace trends to a supervisor and appropriate internal team members.
  • Provide corporate technical support by working with other departments on training and troubleshooting problems.
  • Assist in training internal departments on new products and procedures.
  • Maintain customer service functions with franchisees, internal team members, and suppliers.
  • Prepare menu items/products for review by internal team members and councils/committees.
  • Assist with in-house sensory evaluation taste panels, focus groups, and other consumer research projects.
  • Maintain the laboratory facility and equipment.
  • Support food safety and quality requirements by ensuring that applicable requirements are met.

About the Company

Dairy Queen

Global quick-service ice cream and burgers

Dairy Queen is a global quick-service restaurant chain that specializes in ice cream treats and fast-food items. It mainly runs through a franchise model with over 7,000 locations in more than 20 countries, offering in-store and delivery options. Its signature Blizzard desserts and ice cream cakes, along with burgers and fries, are prepared and sold at each location. Its goal is to grow its reach worldwide by expanding franchises while maintaining brand consistency and meeting demand for convenient desserts and meals.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Burlington, Canada
Founded
1940

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