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New Era Technology

Global IT services provider with SAP

Project Manager

Project ManagementConfirmed live in the last 24 hours
Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listed

About the Job

Requirements

  • A Bachelor's degree or Professional Degree in Computer Science or Information Technology, or equivalent, is required.
  • At least 5 years of experience managing IT projects and system implementation or enhancement, including at least 3 full system-implementation lifecycles.
  • Technical project management skills are required.
  • Experience managing at least 5 full-time team members, excluding the implementation vendor, is required.
  • Familiarity with Bank Negara Malaysia's Risk Management in Technology guidelines is required.
  • Practical knowledge of project management methodologies, including Waterfall, Agile, and Kanban, is required.
  • Advisory skills, including the ability to analyze, troubleshoot, support, challenge, and advise other project and program managers, are required.
  • Interpersonal and relationship-management skills, including engaging, communicating with, influencing, and negotiating with senior management and stakeholders, are required.
  • Critical-thinking and problem-solving skills are required.
  • Verbal, written, and presentation communication skills are required.
  • Project financial cost-management skills are required.

Responsibilities

  • Manage tactical and transformation projects and technology implementation throughout the project lifecycle.
  • Identify, document, analyze, and challenge internal and external customer requirements as needed to ensure the project meets business needs and strategic aims.
  • Undertake detailed project planning and documentation, defining deliverables, success criteria, benefits management, dependencies, change control, and risk management, and escalate risks and issues as needed.
  • Ensure compliance with project governance and standards stipulated in the PMO Governance Framework.
  • Communicate roles and responsibilities defined in the project organization structure.
  • Resolve issues and mitigate risks without compromising the timeline.
  • Define and validate project scope, objectives, deliverables, and success criteria.
  • Develop a detailed project plan.
  • Plan and secure required resources, budget, and project team structure.
  • Identify and manage project risks, assumptions, dependencies, and mitigation plans.
  • Establish project governance, reporting cadence, and escalation mechanisms.
  • Develop a stakeholder engagement and communication plan to ensure alignment and commitment.
  • Conduct the project kick-off to prepare for execution.
  • Develop a work breakdown structure for resource allocation and identify dependencies.
  • Define and communicate project-team roles and responsibilities, including vendor roles, to align expectations and accountabilities.
  • Create and maintain work schedules, define milestones and critical paths, and support timely completion.
  • Establish and maintain regular meetings and cadence for progress reviews, SDLC tollgate reviews, and prioritization and escalation discussions.
  • Understand project scope and requirements and ensure implementation complies with company processes and BNM/RMIT regulations.
  • Understand technical issues, escalate issues as needed, and drive them to resolution.
  • Use metrics to track progress, identify issues, make decisions, and drive improvements.
  • Anticipate project risks and issues and identify resources, corrective actions, or leadership escalations needed to maintain project timelines.
  • Manage change using appropriate verification techniques to assess impact, evaluate options, estimate cost, and present justification for approval by the Project Sponsor or PSC.
  • Identify and escalate project interdependencies and propose mitigation for associated risks.
  • Adhere to project governance and established project management methodologies.
  • Perform project closure with proper handover and stakeholder acceptance, and submit files to the PMO project repository.
  • Formalize the support model for project closure.
  • Perform a post-implementation review and share lessons learned.
  • Chair project status meetings to drive outcomes, or lead problem-solving meetings to reach conclusions and agreement on resolutions.
  • Perform risk management to mitigate identified risks.
  • Oversee project communications and close communication gaps by delivering messages, guidance, and directions in a timely manner, driving decisions, and updating stakeholders.
  • Manage the Project Sponsor's expectations throughout the project lifecycle, including obtaining buy-in from key stakeholders and senior management.
  • Adopt project governance standards and ensure desired outcomes and original intent are met.
  • Formalize the project organization structure, roles and responsibilities, person in charge, and key deliverables.

Desired Qualifications

  • Professional certification in project management is preferred; certified PMP and/or certified Scrum Master is an added advantage.
  • Experience managing technical transformation projects related to Core Insurance systems (AS400), insurance product launches, Insurance Point-of-Sales systems, Agent/Customer/Claim portals, corporate websites, and data lakes is preferred.
  • Experience or domain expertise in general insurance or life insurance products, digital, big data, analytics, AI, infrastructure, and cloud is preferred.
  • Experience driving and managing the end-to-end RFP/RFQ process is an added advantage, including working with cross-functional teams to prepare RFP/RFQ packs, evaluating vendor proposals, and overseeing selection.
  • Ability to develop comprehensive business cases, including cost-benefit analysis, risk assessment, and strategic alignment with organizational objectives, is an added advantage.
  • Malaysian nationality or Malaysian permanent residency is preferred.
  • Immediate availability to join or availability within 30 days' notice is preferred.

About the Company

New Era Technology

Global IT services provider with SAP

New Era Technology is a global technology solutions provider that helps organizations transform their IT landscape. It offers design, installation, and ongoing technical support across offices in the Americas, EMEA, and APAC, with a focus on digital transformation, data solutions, and managed services for business collaboration. Its services are built around SAP and Microsoft platforms, powered by a team of 500+ consultants who use data insights to tailor and implement technology solutions. The company differentiates itself through its global reach, large professional team, and proven track record (CRN’s 2024 Solution Provider 500), as well as its growth strategy that includes acquisitions like Aptude to expand capabilities. The goal is to enable clients to modernize and optimize their technology environment, improve collaboration, and run managed services efficiently, helping them achieve measurable business outcomes.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
2023

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