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Brookdale Senior Living

Operates senior living communities with care

Resident Care Coordinator

Medical, Clinical & VeterinaryPosted on Nov 9
Full-timeCharlotte, NC, USANo salary listedIn-person

About the Job

Responsibilities

  • Provide direct supervision of resident care staff, monitoring job performance, collaborating with community leadership on associate performance evaluations, coaching and counseling associates, and conducting and documenting corrective action as needed.
  • Coordinate ongoing training and education for resident care staff.
  • Verify associate hours on time cards and weekly hours reports; complete nursing schedules to ensure appropriate coverage according to resident needs and budget; arrange replacement staffing when necessary and maintain clear records of changes, requests, and irregularities.
  • Observe residents’ health status, address concerns within scope of practice, and promptly report significant changes, medication or treatment reactions, and significant incidents to the Health and Wellness Director or designee.
  • Assist the Health and Wellness Director or designee with medication management, ordering medications from the pharmacy, and maintaining records according to company policies and procedures; ensure medications are stored properly and medication carts, cupboards, and rooms are clean and organized according to standards.
  • Administer medication to residents when within scope of practice and regularly review the capabilities of residents who self-administer medications, following state regulations regarding medication assistance and documentation.
  • Monitor staff medication administration, including frequent audits of medication administration records.
  • Observe residents, record significant reactions, notify community leadership of resident conditions and reactions to drugs or treatments and of significant incidents, and respond promptly to residents’ emergency calls.
  • Communicate with families about residents’ personal needs and achievements, remind families about scheduled physician, dental, or eye appointments, assign vital signs to associates and monitor compliance, and ensure in-house ancillary medical services are scheduled and followed through.
  • Assist in organizing and developing service plan reviews with appropriate resident care team members and resident families as required.
  • Participate in maintaining resident charts, including reviewing resident assistant documentation, conducting monthly medication administration record reviews, setting up new resident records, and thinning records appropriately.
  • Participate in department quality improvement activities, including completing quality assurance surveys as assigned by community leadership.
  • Perform daily, weekly, and monthly safety and infection control checks of the home and grounds to support resident health and safety.
  • Participate in community functions, including family socials and open houses, and communicate with community professionals.
  • Share on-call duties as required.

About the Company

Brookdale Senior Living

Operates senior living communities with care

Brookdale Senior Living operates a nationwide network of senior living communities offering assisted living, independent living, memory care, and rehabilitation services. Residents choose a living environment and receive personalized care and wellness programs, with monthly fees for housing, care, and amenities and optional online billing tools. The company differentiates itself by its large geographic footprint, diverse residential options, and a focus on compassionate care and community engagement that supports residents’ wellbeing. Its goal is to enrich residents’ lives by promoting wellness, helping them fulfill lifelong wishes, and keeping them connected with friends and family in a comfortable, respectful setting.

Company size
10,001+
Company stage
IPO
Headquarters
Brentwood, TN
Founded
1978

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