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SWORD Health

Home-based physical rehabilitation platform with therapists

Senior Machine Learning Engineer

Natural Language Processing & LLMsConfirmed live in the last 24 hours
Full-timeRemote

About the Job

Requirements

  • Experience shipping machine learning systems to production that people depend on.
  • Hands-on experience with large language models in production, including prompting, retrieval, tool calling, and agent-style workflows.
  • Experience building evaluation datasets and frameworks, with the ability to distinguish real improvements from noise.
  • Strong machine learning fundamentals and the ability to select approaches based on the problem and reason about tradeoffs.
  • Ability to turn loosely defined problems into systems running in production.
  • Production-quality engineering skills, familiarity with distributed systems, and ability to debug machine learning pipelines.
  • Ability to communicate clearly with technical and clinical stakeholders.
  • Demonstrate at least Level 1 AI proficiency, using AI daily to improve personal productivity.

Responsibilities

  • Own machine learning projects end-to-end, from exploration through production deployment, and continue iterating after real users begin using them.
  • Build agentic large language model systems by designing multi-step workflows with tool use, retrieval, and orchestration, and make them reliable for clinical settings.
  • Build evaluation sets, offline and online harnesses, large language model-as-judge pipelines with human review, and regression tests to identify quality drops before they reach users.
  • Improve model quality using approaches suited to the problem, including prompting, retrieval, distillation, or fine-tuning, selected based on evidence.
  • Work across the artificial intelligence stack, including data preparation, model adaptation, serving, monitoring, and production feedback loops.
  • Partner with Product, Clinical, and Engineering to translate clinical requirements into technical decisions and surface tradeoffs early.
  • Review code, share learnings, and mentor engineers earlier in their careers.

Desired Qualifications

  • Experience with fine-tuning or preference optimization, including reinforcement learning from human feedback, direct preference optimization, or similar methods.
  • Experience in healthcare artificial intelligence or other high-stakes domains where errors carry significant cost.
  • Experience building agent frameworks or evaluation tooling from scratch.
  • Open-source contributions, technical writing, or other knowledge sharing.

About the Company

SWORD Health

Home-based physical rehabilitation platform with therapists

SWORD Health offers at-home musculoskeletal rehabilitation through its Digital Therapist platform, which pairs software-guided exercises with real physical therapists to deliver remote rehab. Patients use the system at home, perform prescribed exercises, and receive real-time feedback to ensure correct form, while therapists monitor progress and adjust treatment. The model serves individuals with MSDs as well as insurers and healthcare providers that deploy the platform to their patients, creating a scalable, data-rich solution for better outcomes and lower costs. The key differentiator is blending digital guidance with licensed therapists to enable effective home-based care that reduces the need for frequent clinic visits. The company aims to increase access to rehabilitation, improve patient outcomes, and reduce overall costs for the healthcare system.

Company size
1,001-5,000
Company stage
Late Stage VC
Total funding
$366.6M
Headquarters
New York City, New York
Founded
2015

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