LRN

Cloud-based ethics and compliance management platform

Senior Project Manager - Project Management

Program ManagementConfirmed live in the last 24 hours

Full-timeMumbai, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

The role requires 8–12+ years of experience in project or program management, preferably in Professional Services or B2B environments.
The role requires 3–5+ years of experience leading and managing teams.
The candidate needs strong experience managing complex, client-facing projects.
The candidate must demonstrate the ability to drive operational efficiency and scale delivery functions.
The candidate needs stakeholder management and communication skills.
The candidate needs experience with project management tools such as Asana, Jira, Monday.com, or Mavenlink.
Experience in content, learning, or digital solutions industries is required.
The candidate needs exposure to AI or automation in project delivery workflows.
The candidate should have PMP, Prince2, Agile, or similar certifications.
The candidate needs experience working with global clients and distributed teams.

Responsibilities

Lead, mentor, and scale a team of project managers.
Drive performance management, coaching, and career development.
Foster a culture of accountability, ownership, and continuous improvement.
Oversee end-to-end delivery of content customization projects.
Ensure projects are delivered on time, within scope, and at high quality.
Standardize project management frameworks, tools, and best practices.
Act as an escalation point for key client engagements.
Partner with Client Success and Sales teams to ensure smooth project onboarding and delivery.
Drive high client satisfaction and retention through consistent delivery excellence.
Identify opportunities to streamline workflows and improve productivity.
Implement automation and AI-driven solutions where possible, aligned with broader organizational goals.
Optimize resource allocation and capacity planning.
Work closely with Content, Product, Sales, and Support teams.
Ensure alignment between client requirements and internal capabilities.
Contribute to product and service improvements based on client feedback.
Define and track key performance indicators such as delivery timelines, utilization, margin, and customer satisfaction.
Provide regular updates to leadership on performance and risks.
Use data to drive decision-making and continuous improvement.

Desired Qualifications

Experience in Professional Services or B2B environments is preferred.

Senior Manager- Professional Services (Project Management)

LRN Corporation · Mumbai, India · Full-time · Posted 2026-08-18

Workplace: on_site

Department: Content

Description

Position: Senior Project Manager- Professional Services

Location: Mumbai, India

About LRN:

LRN is the world’s leading dedicated ethics and compliance SaaS company, helping more than 30 million people every year navigate complex regional and global regulatory environments and build ethical, responsible cultures. With over 3,000 clients across the US, EMEA, APAC, and Latin America—including some of the world’s most respected and successful brands—we’re proud to be the long-term partner trusted to reduce organizational risk and drive principled performance.

Named one of Inc Magazine’s 5000 Fastest-Growing Companies, LRN is redefining how organizations turn values into action. Our state-of-the-art platform combines intuitive design, mobile accessibility, robust analytics, and industry benchmarking—enabling organizations to create, manage, deliver, and audit ethics and compliance programs with confidence. Backed by a unique blend of technology, education, and expert advisement, LRN helps companies turn their values into real-world behaviors and leadership practices that deliver lasting competitive advantage.

About the role:

We are looking for a seasoned leader to head our Professional Services Project Management team. This role will be responsible for leading a team of project managers who deliver high-quality, customized content solutions for our B2B clients.

You will play a critical role in ensuring seamless execution, client satisfaction, operational efficiency, and scalability of our content customization projects.

Requirements

What you'll do:

Team Leadership & Development:

Lead, mentor, and scale a team of project managers
Drive performance management, coaching, and career development
Foster a culture of accountability, ownership, and continuous improvement

Project Delivery Excellence:

Oversee end-to-end delivery of content customization projects
Ensure projects are delivered on time, within scope, and at high quality
Standardize project management frameworks, tools, and best practices

Client Experience:

Act as an escalation point for key client engagements
Partner with Client Success / Sales teams to ensure smooth project onboarding and delivery
Drive high client satisfaction and retention through consistent delivery excellence

Operational Efficiency & Scale:

Identify opportunities to streamline workflows and improve productivity
Implement automation and AI-driven solutions where possible (aligned with your broader org goals)
Optimize resource allocation and capacity planning

Cross-functional Collaboration:

Work closely with Content, Product, Sales, and Support teams
Ensure alignment between client requirements and internal capabilities
Contribute to product and service improvements based on client feedback

Metrics & Reporting:

Define and track KPIs such as delivery timelines, utilization, margin, and CSAT
Provide regular updates to leadership on performance and risks
Use data to drive decision-making and continuous improvement

What we're looking for:

8–12+ years of experience in project/program management, preferably in Professional Services or B2B environments
3–5+ years of experience leading and managing teams
Strong experience managing complex, client-facing projects
Proven ability to drive operational efficiency and scale delivery functions
Excellent stakeholder management and communication skills
Experience with project management tools (e.g., Asana, Jira, Monday.com, Mavenlink, etc.)
Experience in content, learning, or digital solutions industries
Exposure to AI/automation in project delivery workflows
PMP, Prince2, Agile, or similar certifications
Experience working with global clients and distributed teams

Benefits

Excellent medical benefits, including family plan
Paid Time Off (PTO) plus India public holidays
Competitive salary

LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply

Apply at LRN Corporation

About the Company

LRN

Cloud-based ethics and compliance management platform

LRN provides a platform for managing ethics and compliance programs, with a library of courses and resources to train employees on topics such as codes of conduct, anti-bribery, and data privacy. The product works as a subscription-based software platform where clients pay per user and per access level to use the platform and content, plus optional advisory services to help design and implement ethics and compliance programs. The company differentiates itself through its long history since 1994, breadth of content and education resources, analytics, and advisory services that support governance and corporate culture across industries like finance, healthcare, and technology. The goal is to help organizations meet regulatory requirements, reduce legal and reputational risk, and build ethical cultures by providing tools, training, and guidance.

Company size: 501-1,000
Company stage: Early VC
Total funding: $32M
Headquarters: New York City, New York
Founded: 1992

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