Senior Manager - Apple Store Online Product Management

Summary

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things. The Apple Store Online Product Team partners across Apple to translate business priorities into intuitive digital commerce capabilities and platform solutions. Sitting at the intersection of business, design, and engineering, our team brings to life customer-centric experiences that scale globally, ensuring our storefront platforms are resilient today while building capabilities that represent the future of digital retail.

Minimum Qualifications

10+ years of Product Management and Project/Program Management experience driving e-commerce or consumer digital experiences, including 4+ years leading senior Product Managers (7+ preferred). Proven experience building and governing multi-year portfolio and technical roadmaps that align complex feature, platform, and capability investments to business priorities. Deep technical proficiency, with the ability to contribute to solution design and architecture decisions that produce extensible, operationally scalable experiences or platforms. Proven ability to lead teams through the full product lifecycle at the portfolio level — from high-level concept ideation to detailed technical planning and global delivery — with systematic rigor at each stage. Demonstrated success partnering seamlessly across business, engineering, and design, with the ability to traverse technical and commercial domains and synthesize complex concepts into crisp, compelling executive narratives that drive alignment and progress. BA/BS in Computer Science or a technical degree, or 10+ years of relevant professional experience.

Preferred Qualifications

Experience managing managers and leading larger organizations (teams of 6+ PMs) within complex, matrixed environments. Demonstrated track record of driving industry-first innovation and launching breakthrough consumer experiences within high-volume, global digital commerce environments where platform resilience and customer trust are paramount. Experience leading large-scale re-platforming or modernization initiatives for enterprise publishing and digital commerce platforms, with deep understanding of distributed architectures and a proven track record of driving internal adoption and operational change management across global teams. Experience building, deploying, and scaling customer-facing AI/ML-driven products, with strong applied understanding of conversational systems, underlying architectures, foundation models, and emerging industry trends to identify high-value integration opportunities. Proven ability to influence executive-level leaders across technical, design, and business disciplines, establishing strong alignment and shared vision across teams. Track record of building a strong team culture with a deep commitment to developing team members, paired with experience leading organizational change to evolve teams toward continuous, iterative software delivery models.

Description

Apple is looking for an experienced, dynamic Senior Manager of Product Management to join the Apple Store Online Product Team. In this role, you will lead high-performing teams responsible for charting multi-year strategies and executing enterprise-scale initiatives across our digital commerce ecosystem. As a leader on the Product team, you will craft and direct cohesive product strategies, evaluate and inspire scalable technical architecture, and navigate a highly matrixed organization to deliver seamless customer-facing experiences, operational tooling, and robust platform capabilities. You bring the executive presence to communicate complex strategies to executive leadership audiences, and the leadership resilience to guide teams through operational evolutions toward iterative delivery.

Responsibilities

Lead, grow, and develop a high-performing team of experienced product managers, fostering a collaborative and results-oriented team culture. Lead a team that delivers complex technology projects and capabilities across a highly matrixed organization, partnering closely with Engineering, Machine Learning, Design, Business, Operations, and Product Marketing teams to drive cross-functional alignment and execution. Develop multi-year product strategy, roadmap, and plans that align commercial priorities, customer needs, and scalable technical investments, stitching across intersecting programs and initiatives. Partner across Product, Engineering, and ML teams to drive solution designs, review and influence technical architecture toward extensible and scalable solutions, while staying current on industry technical trends. Champion operational evolution across partner teams and within your own organization, guiding teams through the mindset and workflow shifts required to transition toward iterative software delivery approaches. Synthesize complex technical architectures, dependencies, and operational roadmaps into compelling, crisp executive narratives tailored for technical and non-technical executive leadership audiences. Deliver high-impact commercial value and customer-facing features while maintaining flawless storefront stability at massive global scale, actively carving out room to modernize underlying infrastructure and explore frontier capabilities.