M

Mars

Global confectionery, food, and petcare company

Sales Representative

Retail SalesConfirmed live in the last 24 hours
Full-timeJinan, Shandong, China

About the Job

Requirements

  • Proven work experience as a Retail Sales Associate or in a similar role.
  • Understanding of sales principles and customer service practices.
  • Possession of a valid driver's license.
  • Ability to lift up to 40 pounds and sit, stand, walk, and kneel for long periods.
  • Flexibility regarding remote work, including potential overnight stays in territories.
  • Must live within territory boundaries.

Responsibilities

  • Work closely with customers to determine their needs, answer questions about products, and recommend suitable solutions.
  • Promptly resolve customer complaints and ensure maximum client satisfaction.
  • Stay up to date on product features and maintain the store's visual appearance to high standards.
  • Ensure high levels of customer satisfaction through excellent sales service.
  • Assess customers' needs and provide assistance and information on product features.
  • Follow and achieve department sales goals on a monthly, quarterly, and yearly basis.
  • Maintain assigned areas in an in-stock and presentable condition.
  • Remain knowledgeable about products offered and discuss available options.
  • Process point-of-sale purchases.
  • Team up with co-workers to ensure proper customer service.
  • Build productive, trust-based relationships with customers.
  • Comply with inventory control procedures.
  • Suggest ways to improve sales, such as planning marketing activities or changing the store's design.

About the Company

Mars

Global confectionery, food, and petcare company

Mars makes confectionery, food, and petcare products and also operates pet health services through networks like Banfield, VCA, BluePearl, and Royal Canin. Its products are marketed under familiar brands such as M&M’s, Snickers, Milky Way, Skittles, Dove, Orbit, Pedigree, Royal Canin, Whiskas, and Cocoavia, sold globally to consumers and pet owners. The company differs from competitors by combining a broad, diversified portfolio with a global, family-owned structure guided by the Mars Principles (Quality, Responsibility, Mutuality, Efficiency, Freedom), which drives its operations and partnerships. Mars aims to help communities prosper and to grow its business while improving social and environmental outcomes, using its scale to support responsible practices across the world.

Company size
10,001+
Company stage
Debt Financing
Total funding
$27B
Headquarters
McLean, VA
Founded
1911

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