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Silver Cross Hospital

Nonprofit hospital serving Chicago's southwest suburbs

Patient Account Representative

Full-TimeUpdated on 10/20/2026
$17.99 - $22.48
Junior
United States
In Person
Medical, Clinical & VeterinaryClinical Support & Patient Administration

About the job

Requirements
  • High school graduation or equivalent.
  • Excellent customer service skills.
  • Basic computer knowledge and ability to type.
  • Ability to multitask and perform effectively and efficiently in a fast-paced, high-volume environment.
  • Good understanding of medical insurance.
  • At least one year of previous hospital or medical office medical insurance experience.
Responsibilities
  • Review and process insurance claims for reimbursement.
  • Follow up promptly on related correspondence or requests for corrected billing.
  • Handle or redirect incoming departmental calls.
  • Interact effectively with coworkers.
  • Perform other general office duties as assigned.
Desired Qualifications
  • Experience with Meditech and Cerner systems.
  • Bilingual Spanish ability.

About the company

Silver Cross Hospital is an independent nonprofit hospital serving adults and children in Will County and Chicago's southwest suburbs. Its emergency department is a Level II trauma center, and its maternity services include intensive care for premature and high-risk newborns. Partnerships bring UChicago Medicine cancer care, Lurie Children's neonatal specialists and Shirley Ryan AbilityLab rehabilitation to its campus. Patients also use outpatient testing, physician offices, urgent care centers and a freestanding emergency center in Homer Glen, with hospital surgery and specialty care available on the main campus. Opened in Joliet in 1895, Silver Cross is headquartered in New Lenox, Illinois.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

New Lenox, IL

Founded

1895

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