Director of Merchandising

Merchandising Director Private Brand On 34th

Embracing Genuine Hospitality 

At Macy's we are undergoing a transformation. Under the leadership of our new CEO and Sr. Leadership Team, we have developed a compelling new Purpose, and a Culture Vision that is grounded in delivering genuine hospitality. We believe that to deliver hospitality, each of us must experience it first. Our values of Trust, Service, Excellence, Understanding, and Anticipation are the source code for our Behaviors and the Leadership Standard we have set for People Leaders. Our success will be built on living these values together. At Macy’s, we don’t just offer a job—we offer an opportunity to grow, lead, and be part of a team that’s shaping the future of retail. Ready to make your mark? Join us!

Job Overview

As the Director of Merchandising for our INC business, you will work side by side with our in-house, Private Brand Design team to develop seasonal assortments that are exclusively available at Macy’s.  

Key Responsibilities: 

• Develop and execute a comprehensive product merchandising strategy utilizing a data driven approach to analyze customer behavior and develop consumer centric product strategies and experiences across all channels.

• In partnership with the Trend Research & Forecasting and Brand Strategy teams, monitor market and internal trends to ensure the brands’s merchandising strategy is competitive and consumer centric.

• Possess deep understanding of the competitive landscape and customer to identify opportunities for growth and improvement in the product category portfolio.

• Maintain the integrity of key items through lifecycle management.

• Collaborate with cross functional teams, including Private Brand Design, Assortment Planning, Financial Planning, Marketing, and Product Development to ensure alignment and consistency from product strategy to messaging and positioning.

• Continuously evaluate and improve processes and workflows to increase efficiency and productivity within the department.

• Continuously work side by side with our in-house Private Brand Design team to develop seasonal assortments that are exclusively available at Macy’s, including assortment selection and strategies that supports the high-level product vision while maximizing sales, margin, and turn.

• Develop a pre-season assortment vision aligned with company priorities and insights from Digital, Private Brands, and Planning Director counterparts.

• Evaluate upcoming season trends in partnership with design, Trend Research and Forecasting, identifyingkey trends and white space opportunities.

• Partner with Financial Planning and Assortment Planning to ensure department-level financial targets support assortment strategy.

• Collaborate with Private Brands and Assortment Planning to develop assortment vision guiding product development strategy, color/sizing opportunities, testing new products/categories, and alignment on marketing/digital strategy.

• Partner with Financial Planning to reforecast sales in season looking for ways to amplify successes and mitigate risks.

• Establish pre-season pricing strategy with input from the Digital Director and partner with the Pricing team on in-season adjustments.

• Partner with Merchandise Marketing team and Digital Director to set content and promotional strategies including FOB events. 

• Coordinate vendor marketing and co-op asks, collaborating with Merchandise Marketing and with input from Digital Director. 

• Develop and lead pre-season and in-season merchandising vision and strategy to create a seamless shopping experience for the customer both in stores and online. 

• Maximize sales, margin, and turn by establishing and communicating a store merchandising strategy that optimizes presentation and salability

• Collaborate with the Merchandise Marketing team and Digital Director to set content and promotional strategies, including FOB events.

• Travel to Asia with the brand cross functional product and design team to visit factories and suppliers 2x a year to review protos.

Skills You Will Need

• Previous experience in product creation a plus.

• Previous experience working in merchandising at a specialty retailer a plus.

• Strong financial planning acumen essential.  Must be comfortable talking about sales, margin, turn, WOS and all the financial levers that exist to drive a business.

• Strong strategic and analytical ability

• Driven for results with strong financial acumen

• Excellent verbal and written ability; Adept at presenting information and storytelling

• Ability to align with, collaborate and influence cross functional partners and peers

• Anticipate operational/program issues and develops preventative measures

• Ability to influence without authority across and up

• Communication Skills: Proficient in open and continuous communication, adept at keeping others informed, and capable of presenting information clearly and concisely.

• Leadership Abilities: Excellent leadership skills, with a dynamic, transformational approach and a passion for driving results. Ability to lead teams effectively in a changing and ambiguous business environment. A dynamic and transformational leader passionate about their work, inspiring others and advocating for talent within the organization.

• Interpersonal Skills: Strong interpersonal skills, facilitating collaboration across functional lines and at various organizational levels.

• Creative and Strategic Thinking: Ability to think creatively, strategically, and technically, enabling innovative solutions to business challenges.

• Technical Proficiency: Proficiency in MS Office computer programs is essential for the role.

• Team Development: Track record of developing diverse and forward-thinking teams, fostering talent with a company-wide mindset and prioritizing colleague and business needs. Skilled at building engaged and highly functional teams and partnerships, cultivating a culture that encourages fresh thinking and connectedness at all organizational levels.

• Empowerment and Independence: Ability to maintain focus on vision and outcomes, empowering team members to make decisions independently without traditional hierarchical approval.

• Collaborative Approach: Collaborative and supportive style with a strong ability to establish trust and build relationships across all levels and functions of the organization.

• Resilience and Energy: Resilient, tenacious, and high-energy, capable of bouncing back rapidly from adversity and driving forward momentum in challenging situations.

Who You Are

Able to balance art and science to create assortments that will drive business results. 

Passionate about product.

Courageous and confident; able to show up in front of senior leadership.

Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy’s aspires to achieve every day in every way.

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 5+ years of related experience. 

Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.

Able to work a flexible schedule based on department and company needs.