Apple TV Growth Operations Manager

Summary

The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Come and join the Global Apple TV Video team, responsible for the Apple TV app including Apple TV, transactional movies and TV, native channels and federated video apps. We are paving the way for the future of entertainment and have set new standards in streaming with Apple TV. Our team is responsible for Apple TV streaming, driving overall revenue as well as subscriber growth for Apple TV, curating and managing the app experience, programming and editorializing while striving to acquire, engage and retain subscribers for Apple TV and our partners.

Minimum Qualifications

7+ years of meaningful experience in media and/or digital video streaming/ subscription services Consistent record of successfully managing complex business and technical programs with both 3rd parties and cross-functionally within a global organization Strong analytical skills, confident translating metrics into actionable insights for subscription growth Deep understanding of subscription services and bundles, complex commercial deal structure, and streaming partnerships landscape Direct experience in growing video streaming business and managing growth programs Bachelors degree

Preferred Qualifications

Self-starter with a hands on attitude; is comfortable managing ambiguity while delivering results with minimal guidance Strong program and project management capability with exceptional attention to detail Excellent keynote presentation, written and verbal communication skills Exceptional relationship-building and interpersonal skills to develop strong working partnerships inside and outside of Apple Comfort working closely with product and engineering, operations and business development teams to solve complicated challenges Energetic and collaborative teammate who never loses focus on the customer experience High standards and strive for the best customer experience, but willing to be flexible and make compromises when necessary. Passion for entertainment, media, and consumer technology

Description

We are seeking an experienced, analytical, and entrepreneurial individual to help significantly grow our first party video streaming subscription services. As a TV Growth Operations Manager, you will play a pivotal role in operationalizing and scaling strategic TV initiatives, including bundles and other strategic projects, directly contributing to the growth of Apple's video subscription business. You will be the linchpin in ensuring the seamless execution and ongoing success of complex multi-service offerings. The role requires a highly-motivated and adaptive self-stater willing to jump straight in and work with multiple internal and external teams to meet goals. You should have a proven track record of building and managing successful video streaming and bundling programs and project integration and have a deep understanding of the digital video and streaming space.

Responsibilities

Growth Program Management: Lead the operational execution and ongoing management of strategic TV growth program and bundles with external entities including streaming, video and subscription service providers, and other revenue driving programs. Operational Process Design: Design, implement, and optimize scalable operational processes and programs specifically tailored for strategic TV initiatives and bundle offerings, ensuring efficiency, compliance, and exceptional customer experience. Bundle program Lifecycle Management: Oversee the end-to-end operational lifecycle of bundle programs, including partner onboarding, integration, performance monitoring, and ongoing success management. Technical Integration Cross functional coordination: Act as the primary growth operations coordinator for technical integration efforts related to strategic TV initiatives and bundles, bridging the gap between business requirements and engineering solutions. Cross-Functional Leadership: Collaborate closely with internal cross-functional teams (Product, Engineering, Business Development, Marketing, Finance, Legal) to define and execute the operational strategy for TV bundles, ensuring alignment and timely delivery of objectives. Roadmap Planning & Operational Optimization: Continuously optimize operational processes by leveraging data to identify areas for improvement, enhance efficiency. Input operational roadmap planning for TV bundles.