At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple.

The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf.

What you'll do at Jamf

The Digital Success Engineer builds the automation, tooling, and integrations that power Jamf’s digital customer success motion — the agents, agentic workflows, and connected systems that deliver proactive, one-to-many engagement at scale. Reporting to the Director, Strategic Programs, the role partners with the Digital Success Strategy Manager, who owns the strategy and requirements for the motion, turning that vision into working, maintained technology that reaches customers and drives adoption.

What you can expect to do in this role:

Builds and maintains the automation, tooling, and integrations behind the digital customer success motion, including agentic workflows, in-app guidance, and the connectors that tie them to systems such as Snowflake, Salesforce, Gainsight, and Slack.
Turns the strategy and requirements set by the Digital Success Strategy Manager into working technology including scoping, building, testing, and shipping the components that deliver the engagement model.
Monitors, troubleshoots, and improves the digital-success tooling in production, including fixing issues, versioning changes, and keeping the motion running reliably.
Implements the logic that targets and personalizes engagement — translating adoption, health, and usage signals into the triggers and flows that drive proactive outreach.
Applies AI-assisted and modern development tooling — agent and prompt engineering, version control, and connector-based (MCP) workflows — evaluating outputs for accuracy before they reach customers.
Builds in the guardrails for automated customer-facing communication — draft-first review, human approval where needed, and controls that keep the motion safe to run at scale — consistent with the governance set for the motion.
Partners with the Customer Success Analytics Engineer and data teams on the data, definitions, and pipelines the tooling depends on.
Documents and packages what is built so it can be maintained, reused, and handed off.
Works with general autonomy on how to build, taking direction from the Digital Success Strategy Manager on what to build and in what priority, and escalating cross-functional or technical decisions as needed.
Evaluates emerging AI tools, models, and platforms, and recommends adoption where they meaningfully improve the reliability, speed, or reach of the digital customer success motion.
Other duties and special projects as assigned.

What we are looking for:

Minimum of 4 years of experience in a technical build role — software or automation engineering, solutions or integration engineering, analytics engineering, or similar — ideally in a SaaS or customer-facing context (required)
Hands-on ability to build and maintain automation and integrations — comfort with APIs, data connectors, and scripting or low-code automation across systems such as Snowflake, Salesforce, Gainsight, and Slack (required)
Experience building against defined requirements and priorities, turning a strategy or specification into working, tested technology (required)
Familiarity with AI-assisted development — agent or prompt engineering, or connector-based (MCP) workflows — and evaluating AI-generated outputs with critical judgment (preferred)
Comfort with version control (e.g., git) and modern software and data-stack practices (required)
Working knowledge of customer success or customer-engagement data and metrics (preferred)
Strong communication and collaboration skills, with the ability to work from direction and partner across strategy, data, and customer success teams (required)

EDUCATION AND CERTIFICATIONS

Bachelor’s degree in a technical, quantitative, or related field, or equivalent experience (required)
A combination of relevant experience and education may be considered.
Certifications in relevant development, automation, or data platforms (preferred)

#LIRemote

How we help you reach your best potential:

Named a 2025 Best Companies to Work For by U.S. News
Named a 2025 Newsweek America’s Greatest Workplaces for Gen Z
Named one of Forbes Most Trusted Companies in 2024
Named a 2024 Newsweek America’s Greatest Workplaces for Parents & Families
Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work®
We train and then we give you the room to grow. Our Jamfs can explore the vertical career path, as well as the horizontal, to discover new interests and opportunities.
You don’t have to be a techie to be a Jamf. Our best-in-class sales focused Bootcamp training provides you with the technical and product knowledge required to confidently talk with customers about Jamf
We set achievable targets, help each other out, and share best practices across the team.
You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world

Pay Transparency

At Jamf, base pay is one part of our total compensation package and is set within a defined range. These ranges can vary based on hiring location. Where an individual's pay falls within that range depends on several factors, including role scope, location, budget, skills, experience, and qualifications. This approach helps ensure fair, competitive pay and provides room to grow as you develop in your role.

#LIRemote

The national pay transparency range below represents all U.S. locations and accounts for geographic differences in pay, resulting in a broader range.

National Pay Transparency Range

$100,000—$140,000 USD

What it means to be a Jamf?
We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace.

Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly.

Above it all, waves our banner of #OneJamf – and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement.

What does Jamf do?Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security – anytime, anywhere – to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day.

Get social with us and follow the conversation at #OneJamf

Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at [email protected]

National Pay Transparency Range 100000 - 140000 USD

About the company

Jamf provides a cloud-based platform to manage and secure Apple devices across enterprises, including businesses, hospitals, schools, and government agencies. The platform enrolls devices, inventories them, enforces configurations and security policies, distributes apps and resources, and remotely manages data in the cloud. It is built specifically for Apple infrastructure at large scale, offering specialized management and security features for the Apple ecosystem. Its goal is to help organizations succeed with Apple by providing a scalable, dedicated cloud platform to manage and protect Apple devices and resources.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Minneapolis, Minnesota

Founded

2002

Get referred to Jamf

See people who can refer or advise you

Simplify's Take

What believers are saying

Keep Aware acquisition adds browser visibility for shadow AI on September 23, 2026.
More than 600 organizations enabled AI Governance across over 250,000 endpoints.
Jamf reports over 78,000 organizations and 35 million devices across 100 countries.

What critics are saying

Apple OS 27 removes legacy MDM commands, breaking Jamf workflows that miss migration.
Kandji and Addigy attack Jamf's Apple-only market with faster, cheaper management stacks.
If Apple deprecates more MDM primitives, Jamf's core differentiation erodes fast.

What makes Jamf unique

Jamf owns Apple-only enterprise management, now extended into browser AI governance.
Francisco Partners bought Jamf for $2.2 billion on January 30, 2026.
Jamf launched same-day support for Apple OS 27 on September 14, 2026.

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Benefits

Health, mental health, dental, vision
Life and Disability, Short-Term Disability, Long-Term Disability
401(k)
Pension
Employee Stock Purchase Plan (ESPP)
Restricted Stock Units (RSU)
Personal and volunteer time off
Tuition reimbursement for lifelong learning
Maternal and paternal leave
On-site fitness centers, standing desks, subsidized transportation, and WFH stipend for all new hires

Growth & Insights and Company News

Headcount

6 month growth

1 year growth

2 year growth

Abizq

Oct 14th, 2026

Africa's Mac in Business Summit launches to put enterprise Apple management on the agenda.

Africa's Mac in Business Summit launches to put enterprise Apple management on the agenda. Africa's Mac in Business Summit (AFMAC) will bring together business leaders and IT professionals in Cape Town on 19 November 2026 to explore the opportunities and challenges of managing Apple technology in enterprise environments. Hosted by Onsite IT, an Apple-first managed services specialist supporting more than 400 customers across 33 countries, AFMAC will bring together business leaders, IT engineers and Apple administrators for a day dedicated to the practical realities of running Apple in the enterprise. According to Clayton Campbell (pictured), founder of Onsite IT, the summit comes at a time when businesses are recognising that investing in Apple devices is only part of the equation. "Businesses spend months choosing devices, but far less time deciding how they'll be managed. That's where many Apple investments begin to lose value." For many organisations, Apple adoption has happened gradually, often beginning with a handful of Macs in specialist departments before expanding across the business. However, the systems used to manage those devices have not always evolved alongside that growth. Campbell believes this is an important conversation for African businesses, particularly those operating in predominantly Microsoft environments where Apple management has often been treated as an extension of existing IT processes. "Once Macs become part of how your business works, simply having a way to manage them is no longer enough. You need an Apple practice that was designed to do the job properly," he adds. Bringing the Apple business community together AFMAC is designed for the people responsible for making Apple work within their organisations: from executives evaluating the business case for Mac to the technical teams responsible for deployment and ongoing management. The one-day programme will feature keynote presentations and industry discussions, alongside two dedicated tracks covering Apple management and security. Topics will include device deployment and lifecycle management, Apple-specific security threats, identity and access management, automation and the implications of AI for enterprise IT operations. The programme will also examine the practicalities of managing Apple within Microsoft-first environments and maintaining consistent standards across organisations operating in multiple regions. Campbell will deliver the opening keynote, "Building an Apple practice with intention", exploring what organisations need to consider when establishing an Apple environment that can support their business over time. An industry panel will examine what a mature Apple practice looks like, drawing on the experiences of practitioners and technology partners working directly with enterprise Apple environments. Jamf joins as headline partner Global Apple device management and security specialist Jamf has been confirmed as AFMAC's headline partner. Jamf provides technology specifically designed to manage and secure Apple devices in business environments, helping organisations deploy and configure devices while maintaining visibility and control over their Apple environments. Its participation reflects the summit's focus on the practical application of technology and the decisions IT teams need to make when managing Apple at scale. For Onsite IT, which has spent 15 years helping organisations manage Apple devices, the summit is an opportunity to bring African businesses together to share experiences and learn from those already operating Apple across their organisations. The discussions will extend beyond the technology itself to examine the operational decisions that determine how successfully Apple fits into a business, including the responsibilities of IT teams and the standards needed to maintain a consistent employee experience. Building an Apple practice with intention The summit will take place at The Terrace Rooftop in Salt River, Cape Town, where delegates will have opportunities to engage with industry specialists and fellow practitioners throughout the day. Campbell hopes AFMAC will encourage businesses to examine how they approach Apple management and recognise the importance of developing an Apple practice that supports their operations. "Buying Apple is the easy part. Managing it well takes a different mindset. And if we're serious about making Mac work in African business, it's time we started treating Apple as a proper part of the enterprise, not an exception to it."

TechDay

Oct 7th, 2026

Jamf unveils AI governance tools for Apple devices.

Jamf unveils AI governance tools for Apple devices. Wed, 7th Oct 2026 (Today) Jamf has unveiled new AI governance, automation and programming tools for managing Apple devices in the workplace, extending its platform across Mac, iPhone and iPad fleets. The updates include controls for monitoring AI tools on managed Macs, new APIs and Terraform support for infrastructure teams, and automated workflows for software deployment, diagnostics and device health. Jamf also outlined browser-based AI oversight, mobile AI controls, and new support for frontline and bring-your-own-device use cases. At the centre of the announcement is an expanded AI Governance product line, which Jamf introduced earlier this year. Organisations can now discover AI tools running across managed Macs, apply rules on their use, and generate reports for internal oversight and regulatory reviews. Several other AI governance features are due later, including deeper investigation tools that trace flagged activity to a device, user and command line. Jamf also plans to add estimates of AI usage and cost by user, device, tool, model and provider, based on token consumption and published pricing, without capturing prompts or responses. Another planned addition would extend those controls into web browsers, allowing employers to identify use of personal AI accounts and apply restrictions when workers attempt actions such as uploading company files through browser-based AI services. Jamf is also extending its platform to support on-device AI workloads on Apple hardware, with administrators able to deploy local models and inference engines through Blueprints. A separate mobile AI governance feature is intended to detect, monitor and block AI use in native apps and browsers on mobile devices. "IT teams are managing more endpoints and more complexity than ever, and now that includes the AI tools running on those same devices," said Beth Tschida, Chief Executive Officer at Jamf. "We want Jamf to handle more of that routine work automatically, saving admins time while giving them real visibility into what AI is actually doing across that fleet. That's the idea behind everything we're building because AI runs better on Apple, and Apple runs better on Jamf," Tschida said. Programmable platform Beyond AI oversight, Jamf is widening access to its platform for developers and infrastructure teams. A new Platform API Gateway gives users one place to manage access across Jamf APIs, including Blueprints APIs, the Compliance Benchmark API and Device APIs. These interfaces are designed to let customers and partners create, update and deploy Blueprints, check compliance against defined benchmarks, and manage device data through software rather than manual configuration. Jamf has also launched a Terraform provider, allowing teams to manage the platform through code with version control and rollback processes. Jamf is also moving Routines to a Jamf-hosted automation engine. The change is intended to provide more visibility into automations, access to more than 1,500 integrations, and greater control over where data is held. Routine tasks Jamf is adding more automation to day-to-day endpoint management. Through Blueprints, administrators will be able to select from a catalogue of Mac applications and have Jamf install them and keep them updated automatically. Self Service+ is set to gain a diagnostics feature that lets employees ask questions about device problems and receive explanations and suggested fixes that they can approve themselves. Jamf is also preparing a device health tool that assesses indicators such as memory use, battery condition and crashes to flag Macs that may need attention. For software rollouts, Jamf plans to add Automated Ring Deployments, letting organisations test updates with a pilot group, pause wider deployment if issues appear, and then expand the release after approval. It is also preparing an Apple-native data loss prevention feature that discovers sensitive data, tracks its movement across the operating system and applies policy controls. Mobile features On mobile devices, Jamf has introduced Jamf Device Checker, which gives frontline workers a way to confirm whether a device is ready for use and to resolve issues directly. App Insights is also being expanded with a broader app library and AI-related visibility, showing which apps use AI locally or through cloud services. For shift-based workforces, Jamf is developing Jamf Tap, which uses RFID or NFC employee badges to assign a device and sign workers into their applications automatically. BYOD support for iOS and Android is also now available, allowing IT teams to separate personal and work data and remove only the work profile when an employee leaves. Jamf said it now supports more than 35 million devices across more than 78,000 organisations.

PR Newswire

Sep 24th, 2026

Discern Security partners with Jamf to bring AI asset discovery to managed Mac fleets

Discern Security has partnered with Jamf to provide AI asset discovery for managed Mac fleets. The integration, now available on the Jamf Marketplace, enables organisations to identify AI and Shadow AI assets across their Apple devices using existing Jamf data combined with intelligence from identity, email, vulnerability management, and compliance tools. The solution uses Jamf Pro data and adds five checks via extension attributes to detect local AI model runtimes, command-line AI tools, AI browser extensions, and applications with microphone or screen recording permissions. No additional endpoint software is required, as it operates through a read-only API and the existing Jamf agent. Discern Security raised $13 million in Series A funding led by Forgepoint Capital in July 2026. Jamf currently serves over 78,000 organisations managing more than 35 million devices globally.

Jamf

Sep 24th, 2026

Jamf expands partnership with Mac Admins Foundation as Visionary Sponsor of global conference grants.

Jamf expands partnership with Mac Admins Foundation as Visionary Sponsor of global conference grants. Sponsorship widens grant access for early-career admins and first-time conference attendees around the world KANSAS CITY - September 24, 2026 - Jamf, the standard in managing and securing Apple at work, today announced its Visionary Sponsorship of the Mac Admins Foundation (MAF) Community and Conference Grant Program. This marks an expanded partnership with the 501(c)(3) nonprofit dedicated to the global community of Apple administrators. Announced at the 2026 Jamf Nation User Conference (JNUC), the partnership will help more admins attend community conferences around the world. "You've heard us say it before; this is the greatest community in tech. There's no place where that's on display more than at community conferences," said Jake Bernardy, Vice President of Global Customer Success at Jamf. "The goal of this program is to help admins participate in events they wouldn't otherwise be able to attend. It's one thing to watch sessions online or engage virtually. It's another to have a chance to join the hallway track, have lunch with peers from around the world, and for people to meet face-to-face who have helped each other solve real problems virtually." Growing together Jamf and the Mac admin community have grown together for more than two decades, since Jamf launched Jamf Nation to provide a permanent home for industry admins. This week, the community's passion for both Apple and Jamf is on display at the JNUC in Kansas City, Missouri, where the event's 17th gathering welcomed Apple admins from around the world. "It's incredibly rewarding to see the community come together at admin conferences on a global scale," said Jeni Asaba, Head of Community, Jamf. "There's such a willing spirit to share knowledge and support each other's growth within the community. Through this sponsorship we'll be able to create more of these meaningful experiences." Jamf was a founding sponsor when the Mac Admins Foundation launched in 2022. Its Visionary Sponsorship today builds on that history. The sponsorship extends Jamf's support beyond its own events to community gatherings worldwide, including conferences like the MacAdmins Conference at Penn State, MacAD.UK, Mac Admins Europe, MacSysAdmin, and many others. As Jamf prepares to celebrate its 25th anniversary in 2027, it continues to invest in the community that fuels the industry. "For new Mac admins, attending a conference in person creates a unique opportunity not only to gain knowledge but also to connect with others in the field who become colleagues, mentors, and friends," said Mac Admins Foundation Co-Chair Chris Dawe. "Funding conference attendance for early-career professionals is a key way to grow the community and ensure its vitality, and we are thrilled that Jamf feels the same." Admins can learn more about upcoming grant opportunities at https://www.macadmins.org/programs/conference-grant/. About Jamf Jamf's purpose is to simplify work by helping organizations manage and secure Apple devices while delivering an experience end users love and organizations trust. Built for the AI-enabled Apple enterprise, the Jamf platform provides a complete management and security solution with autonomous endpoint management and AI governance across cloud and on-device models. Today, Jamf helps over 78,000 organizations across 100 countries manage and secure over 35 million devices. To learn more, visit www.jamf.com. About the Mac Admins Foundation The Mac Admins Foundation is a 501(c)(3) nonprofit organization dedicated to supporting the global community of Mac administrators through education, advocacy, and resources. By providing awareness, knowledge, and financial support, the Foundation seeks to uplift Mac admins in all sectors, helping them navigate the challenges of managing Apple devices in enterprise, education, and beyond. To learn more about the Foundation's work, or about becoming a sponsor, visit macadmins.org. Media Contact Liarna La Porta

KeepAWARE

Sep 23rd, 2026

Keep Aware has been acquired by Jamf.

Keep Aware has been acquired by Jamf. Ryan Boerner Founder & CEO September 23, 2026 Austin, Texas, September 23, 2026 Today, I'm excited to share that Keep Aware has been acquired by Jamf. Keep Aware started Keep Aware with a simple conviction: the browser was becoming one of the most important places where work happens, yet organizations had very little visibility into what was actually happening there. IT teams could manage and deploy the browser. Security teams could protect the endpoint, network, identity, and applications around it. But as work moved toward SaaS and web applications, more of the activity that mattered was happening inside the browser itself. AI has accelerated that shift. Every organization is now working out what AI means for its business, and governance remains an open question for most of them. They need a way to understand which tools are in use, which identities sit behind them, where company data is moving, and where real controls are needed without blocking a technology that could fundamentally improve how people work. The browser is the surface where all of this converges. It is where someone reaches an AI tool, where an unsanctioned app gets signed into with a work identity, where an extension gets added without anyone reviewing what it can do, and where modern attacks like ClickFix arrive as a deceptive prompt rather than software anyone installs. Very little of this shows up in the places IT and security have traditionally looked. Seeing that surface clearly is what makes it possible to set boundaries specific enough to be useful. That has been the direction of Keep Aware from the beginning: give organizations a clear view of how work happens in the browser while letting people keep using the browsers and applications they already prefer. Controls that create too much friction eventually get routed around. That's a product decision as much as a philosophical one. Jamf shares this conviction. For more than two decades, Jamf has helped organizations manage and secure Apple devices without degrading the experience that made people want those devices in the first place. That is a harder balance to maintain than it sounds, and it is a big part of why IT teams trust them. Plenty of vendors say management, security, and user experience can coexist. Jamf is one of the few companies that has proved it. That approach extends one layer further. Bringing the endpoint and browser together gives organizations a clearer picture of what their fleet is actually being used for and where the sanctioned stack is being worked around. Those are security questions as often as they're IT, licensing, and support questions. Jamf is announcing the acquisition and their forward-looking strategy for AI governance at JNUC 2026. To the customers, partners, and investors who believed in Keep Aware along the way, thank you. You gave Keep Aware the opportunity, feedback, support, and trust to turn an idea into something real. That work continues, now with considerably more resources behind it. And most importantly, to the Keep Aware team: this moment is a reflection of what you built. The product, the trust of its customers, and the reputation Keep Aware has earned are a direct result of the care and persistence this team brought to the work. Keep Aware saw this shift early and built for it before it was obvious. Together with Jamf, Keep Aware will take that idea much further, for many more organizations, than Keep Aware could have on its own. There is a lot left to build. Ryan Boerner CEO, Keep Aware About Keep Aware Keep Aware is at the forefront of securing the browser, delivering deep visibility and browser detection and response across every work and AI browser. Built on an observability-first foundation, Keep Aware Browser Security protects GenAI usage, detects modern browser-native attacks, and secures how work actually happens, all without disrupting productivity. About Jamf Jamf's purpose is to simplify work by helping organizations manage and secure Apple devices while delivering an experience end users love and organizations trust. Built for the AI-enabled Apple enterprise, the Jamf platform provides a complete management and security solution with autonomous endpoint management and AI governance across cloud and on-device models. Today, Jamf helps over 78,000 organizations across 100 countries manage and secure over 35 million devices. To learn more, visit www.jamf.com. Transaction Advisors Boston Meridian Partners acted as financial advisor to Keep Aware. DuBois, Bryant & Campbell acted as legal counsel to Keep Aware. Boerner, a computer engineer turned cybersecurity practitioner, began as a SOC analyst tackling network threats across Texas agencies. Specializing in network and email security, he later honed his expertise at IBM and Darktrace, working with organizations of all sizes. Seeing a critical gap between security teams and employees - where strong defenses still let threats through - he founded Keep Aware to make the browser a cornerstone of enterprise security. Table of contents Stop the attacks your EDR and SWG can't see 80%+ of the workday happens in the browser, and that's where modern attacks now land. Request a demo to see Keep Aware in action. Ready to see Keep Aware in action? Schedule a personalized demo today and see how Keep Aware can protect your organization's biggest workplace. Get Started